Stew Hansen Dodge Ram Chrysler Jeep

I am new to the area and dropped in on a Saturday morning for an oil change. I was surprised that their prices were very competitive for Des Moines. I got a free 23 point vehicle inspection and Marco informe for an oil change. I was surprised that their prices were very competitive for Des Moines. I got a free 23 point vehicle inspection and Marco informed me that I would need front brakes replaced soon. The price quote was very reasonable and he set up an appointment for me immediately. Even gave me a free shuttle ride to work when I dropped off my car. The price I was quoted was exactly what my bill reflected. No surprise charges like some other places in town. A complimentary wash and mini-detail was included with my service work. The staff at Stew Hansen's is very friendly. I will definitely be returning for future service! More

I was very happy with the service that I received at the dealership and look forward to working with them again in the future. I feel confident in the work recomendation that was given for my car and apprec dealership and look forward to working with them again in the future. I feel confident in the work recomendation that was given for my car and appreciate the time the employees took to explain the workthat needed to be done. They brought it down to my level and made me feel comfortable with th decision I made about he work that needed to be done. More

the place is very neat and clean chip in service was very friendly and straight forward with what had to be done with my truck it was done right the first time and they even cleaned my truck it was done the friendly and straight forward with what had to be done with my truck it was done right the first time and they even cleaned my truck it was done the same day and they picked me up with there shuttle service.. More

I needed to have my remote keyless entry repaired,a tire rotation and replacement of a tie rod end. Doreen was wonderful to work with from the very beginning. She called me to keep me up to date on the prog rotation and replacement of a tie rod end. Doreen was wonderful to work with from the very beginning. She called me to keep me up to date on the progress and then called to tell me the cost for the work had come in signifigantly lower than anticipated. She was very kind from the start. I like to be communicated with and kept in the loop on what is happening with my van since it is our primary vehicle. Many people in the service industry just don't get that piece. Doreen does and I think she will be very successful if given the chances. Nice work Doreen and I hope you are there again when I need you in the future. Doreen is Stu Hansen to me. More

very freindly and efficent throughout the whole process from the write up area to the service mangager to the service techs. Fixed my problem the first time. Nice waiting room. Even got a chance to check from the write up area to the service mangager to the service techs. Fixed my problem the first time. Nice waiting room. Even got a chance to checkout a few new vehicles in the show room that my wife had her eye on. More

My wife and I went to a competitor of Stew Hansens to try and buy a new Charger with specific parameters involved (i.e. color, all wheel drive, spoiler, leather, chrome grill, etc). That specific dealer tr and buy a new Charger with specific parameters involved (i.e. color, all wheel drive, spoiler, leather, chrome grill, etc). That specific dealer tried to shove a Ford Taurus down or throat and we were upset and left. Upon arriving at Stews, we were treated professionally, with passion, and they bent over backwards to find my wife and I a car that we wanted. We ended up not getting the Charger but found and purchased an Avenger which we absolutely love. The only other thing that I might add is that I wish the Sat radio had been programmed for us prior to leaving but the overall experience was OUTSTANDING, PROFESSIONAL, EFFICIENT AND ENJOYABLE. More

After visiting several used car lots in the metro area, I was beginning to think there would not be a dealership that could assist me in a professional manner. Most of the salesmen that tried to assist me a was beginning to think there would not be a dealership that could assist me in a professional manner. Most of the salesmen that tried to assist me at the other dealerships treated me as if I was not knowledgable about buying a vehicle. Fortunately, I was able to find a wonderful salesman and Sales Manager at Stew Hansen's. My salesman, Monte Carlson, treated me with great respect and answered all my questions and concerns professionally. I also was able to meet the Sales Manager, Doyle Miller, and was very impressed that a car manager would take time to visit with a customer like me. I purchased a 2002 Dodge Durango and have been very pleased with the vehicle and the buying experience makes the vehicle even more enjoyable. I have recommended the dealership, Monte and Doyle to several of my friends and family. I will definitely become a loyal customer. More

I have been to many dealerships for service in the past and I must say this one rates very high. When I showed up without an appointment for some needed service I was treated very nice by the whole staff a and I must say this one rates very high. When I showed up without an appointment for some needed service I was treated very nice by the whole staff at Stew Hansens. I am new to the area and needed to find a dealership to bring my mini-van to and I,m very happy I found this dealership to service and in the near future, purchase my automobiles from. Mark More

Everyone was very friendly, knowledgeable and helpful. They did everything that they could to keep us happy and get us to buy a van. They explained everything to us and gave us different options in order They did everything that they could to keep us happy and get us to buy a van. They explained everything to us and gave us different options in order to meet our needs. It was the customer service that got us to buy a van from them, not necessisarly the price. We had a horrible experience with another dealer and could not have been treated better by Stew Hansen. More

You have been great to deal with. easy to bay a car from and highly recomended...Thank You. From the moment i came in I felt i came to the right place.the salesporson made sure to lisen what i needed in my and highly recomended...Thank You. From the moment i came in I felt i came to the right place.the salesporson made sure to lisen what i needed in my new car and I got a great deal. I know that service will take care of me after the fact as well I will make sure to send people to see IZY... More