Stew Hansen Dodge Ram Chrysler Jeep
Urbandale, IA
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Izy was so patient and willing to take the time to assist my son and I in showing us vehicles that we were interested in and finding what are needs were and what we wanted in a vehicle that we purchased two my son and I in showing us vehicles that we were interested in and finding what are needs were and what we wanted in a vehicle that we purchased two vehicles. I would recommend Stew Hanson Dodge and Izy to my family and friends. Izy - I would like to THANK Mike and yourself for a late evening the night of the purchase. Izy made purchasing vehicles a pleasureable experience and I look forward to purchasing another vehicle from Stew Hanson and working with Izy again. Happy Holidays. Rosina Hoffman More
Very pleasant experience. Staff is very professional and worked hard to get us the best deal we could get! Did not feel pressured to buy as I have at other times. I would recommend Stew Hansen to anyone t worked hard to get us the best deal we could get! Did not feel pressured to buy as I have at other times. I would recommend Stew Hansen to anyone that asked or was looking for a place to get a new car! More
We went to this dealership to just "look" at 2011 Jeep Grand Cherokees. Steve greated us instanly and was very thorough in his presentation and knowlege of the vehicle. He is a very nice, friendly young m Grand Cherokees. Steve greated us instanly and was very thorough in his presentation and knowlege of the vehicle. He is a very nice, friendly young man who went bent over backwards to accomodate us and get us our vehicle of choice at a price that we were happy with. Everyone at the dealership was very friendly and made us feel at home. The finance people were great to work with Mike and Kevin (sorry; I don't know his last name)were very helpful and and friendly as well. This was our first experience at Stew Hansen's but I'm sure it won't be our last. I feel confident that if and when we need warranty work or something of that nature, that we will receive the same time of awesome treatment as we have received so far. We will tell our friends and family of our wonderful experience at Stews. More
I am the fleet manager for a company with 150 plus vehicles, 70-80 of which are Dodge products. One of the most important things to me, if not the most important when choosing/purchasing a vehicle is vehicles, 70-80 of which are Dodge products. One of the most important things to me, if not the most important when choosing/purchasing a vehicle is the service I receive. With this many vehicles and employees as well as our customers counting on them, I dont have time to wait for appointments or play the scheduling game. Chip always gets my stuff worked in and gets they guys going on it often the same day I call or drop it off. Chip keeps me well informed throughout every step of the service beginning with a detailed quote of the problems/needs and their prices and never proceeds without the go ahead. He is very clear of how long things will take and notifies me immediately when the service is complete so I can get the guys back on the road. Chip has always gone out of his way to get parts that were unavailable in a timely manner. The quality and speed of service I receive from Chip and his crew is impossible to beat, and the price is always fair too. More
I live in Iowa City, so the preliminary discussions about the vehicle I wanted were conducted over the phone and via email. Jerry Letourneau was very professional and worked very hard to answer my questions the vehicle I wanted were conducted over the phone and via email. Jerry Letourneau was very professional and worked very hard to answer my questions prior to me making the trip to Urbandale. The detailed information he was able to give me made me feel very confident that the drive to Urbandale would be worth it. Upon arrival, I was impressed by Jerry's professionalism and courteousness. He is very personable and has a refreshing, laid back approach to sales. At no time did I feel pressured to make a deal that I wasn't comfortable with. Jerry is a straight shooter and did not resort to amateur sales tactics to make the sale. Everyone I had contact with at Stew Hansen's Dodge City was professional and courteous. The sales staff, business managers, finance managers, right down to the detail guys were top-notch. It was a pleasure to make the trip to Urbandale and work with the people at Stew Hansen's. I would be happy to recommend this dealership to anyone interested in buying a new vehicle. More
Just bought our third vehicle from them in about 3 years. We get our vehicles serviced there also. They are reasonable to work with on trades and vehicle price. Also, their service department is fair in h We get our vehicles serviced there also. They are reasonable to work with on trades and vehicle price. Also, their service department is fair in honoring warranty work. We live close, and that is nice, but their honesty and respectful service keeps us coming back. Don't be afraid to give them a chance to earn your business. More
It was simple and fun. Not words I usually associate with buying a new car. The financing process was uncomplicated and straight forward. Izy was a friendly salesperson who didn't play games while trying to buying a new car. The financing process was uncomplicated and straight forward. Izy was a friendly salesperson who didn't play games while trying to sale us a car. The overall experience was better than any of my other car buying experiences. More
With all the dealerships we have been to this place was the best! From the salesman to the finance department, we couldn't have asked for better service. We will drive the extra 120 miles to purchase ano the best! From the salesman to the finance department, we couldn't have asked for better service. We will drive the extra 120 miles to purchase another vehicle. Will recommend this place to all my friends and family! More
It was a pleasant experience all around. I went to several other dealerships and this one was very helpful. The others seemed to not want to deal with you and/or your trade....they quoted a low trade- several other dealerships and this one was very helpful. The others seemed to not want to deal with you and/or your trade....they quoted a low trade-in price and Stew's beat it and then some. I wished I got a better rate on my financing but that is not Stew's problem but mine. Thanks for the great service from Izy and Sean King. Thanks! More
I use Stew Hansen's service center exclusively now because of their high level of customer service. They are always fast and curteous. I like the fact that they vacuum out the interior of my car whe because of their high level of customer service. They are always fast and curteous. I like the fact that they vacuum out the interior of my car when I get my oil changed there. But I especially like the fact that I don't EVER feel like I'm being sold services that my car doesn't really need. More