Stew Hansen Dodge Ram Chrysler Jeep
Urbandale, IA
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Bryan did a marvelous job when we just bought our new 2011 Dodge Ram. He made the sale go so smoothly. Never had a salesman do such a fine job in answering our questions and educating on all of the won 2011 Dodge Ram. He made the sale go so smoothly. Never had a salesman do such a fine job in answering our questions and educating on all of the wonderful features of the truck. He is definatley an asset to Stew Hansens. More
Bob was so friendly and helpful, not pushy at all, which I greatly appreciated. The finance department went above and beyond the normal to help me get the best financing possible. There were times where I greatly appreciated. The finance department went above and beyond the normal to help me get the best financing possible. There were times where the service was a bit slow but the friendly and hospitable people made up for it. I HIGHLY recommend this dealership! More
We had a very good experince with the dealership and the salesman. He showed us what we were looking for in the price range we wanted, and they were willing to work with us. We feel like they have quality v salesman. He showed us what we were looking for in the price range we wanted, and they were willing to work with us. We feel like they have quality vehicles.and they made sure we were satisfied with our purchase. We will deffently recommend them! More
I am a return customer to Stews and will contineu to be. Our salesman Chris was not pushy, professional but still down to earth, and kept us informed through the whole process! He got me into the truck I w Our salesman Chris was not pushy, professional but still down to earth, and kept us informed through the whole process! He got me into the truck I wanted, at the price I wanted, and I absolutely love it! Thanks Chris White, Jerry Bill, and finance department for making our new truck purchase a great success! Shelley from Newton, IA. More
The staff at Stew Hansens is the best around. They treated me like they worked for me and not for the dealership. They answered all of the questions I had and made me feel like family. Izzy and Sean w treated me like they worked for me and not for the dealership. They answered all of the questions I had and made me feel like family. Izzy and Sean went out of their way to make sure I got the car I wanted and to get me the best deal possible. I have never had this great of an experience with a dealer ship before. I would recommend them to anyone and will only be dealing with them from now on. More
I have owned 3 Chevy Vehicles in a row (s-10, silverado ext cab, silverado crew cab in that order) as company vehicles. I was in a car accident with my most recent Chevy and I felt it was only fair to comp ext cab, silverado crew cab in that order) as company vehicles. I was in a car accident with my most recent Chevy and I felt it was only fair to compare The Ram trucks and F150s. I was thrilled with the performance of the Ram and i started to talk to dealers locally here in Cedar Rapids, IA. My brother from Des Moines area suggested checking with Des Moines dealers after i was not being treated seriously in my search for a replacement. I saw Stew Hansens dealership come up on the internet and i was happily shocked by the sheer number of Ram trucks sitting on their lot. I reached out to their internet division after seeing extremely competitive pricing listed. I was contacted by an extremely professional and very respectful sales manager who listened to what i was looking for. Bob McKeehan was fantastic to deal with. In fact he has turned a painful and difficult process for me, into a wonderful process which i really enjoyed. He pricing was excellent, but he exceeded every expectation i had. From the intitial conversation on the phone, to the fantastic walkthru on the vehicle features. He was nice enought to setup all the initial UConnect settings, walk me thru the voice training, and connect my phone. At the end of the day, i know with confidence that when i look for my next vehicle (personal or company) Bob will be my first call. More
We have driven Oldsmobile vans for the past several years. In that Oldsmobile is no longer in business we began a website search for another brand minivan. We were attracted to the Chrysler Town and C years. In that Oldsmobile is no longer in business we began a website search for another brand minivan. We were attracted to the Chrysler Town and Country at your dealership because of price and close proximity to our residence. It was a pleasant experience. I thought the price was fair. Everyone we spent time with were friendly and helpful, including the financial person and the woman who worked with us on the paint and interior protection option. More
I gave steve a call on Sunday with a questions about my truck and he answered his phone. I have had to use the service department a couple of times on my new truck and dylan always answers or calls right truck and he answered his phone. I have had to use the service department a couple of times on my new truck and dylan always answers or calls right back. Over all these two guys do everything i ask and have been very helpful. Not always a dodge guy but I buy at stews because of these two. 2 new trucks in 15 months. More
Bud helped us find the perfect vehicle. We wanted a SUV. We wanted something reliable and affordable. We left in a Certified pre owned 2007 Grand Cherokee. My wife loves her new Jeep. Thanks for the help Bu We wanted something reliable and affordable. We left in a Certified pre owned 2007 Grand Cherokee. My wife loves her new Jeep. Thanks for the help Bud! Once we selected the right vehicle we were given many financing options by Chad. We were able to get the payment that was affordable. Chad even let us pick when our first payment would be due. Thanks to everyone at Stew Hansen's for making this a great experience. It was nice to ace fun getting a new vehicle. More
I purchased a 2010 Dodge Caravan from Steven Amos at your dealership. Steve Amos was extremely helpful and interested in meeting the needs that I wanted in a vehicle. He was never pushy and never tried to ju dealership. Steve Amos was extremely helpful and interested in meeting the needs that I wanted in a vehicle. He was never pushy and never tried to just make a sale.I have, since my purchase have had some concerns with a droaning/vibration coming from the front of my vehicle usually on start up when engine is cold. I immediately notified Steve and he made an appointment for me to get my van assessed in the service depart.Chip Pearson was responsible for diagnosing the problem. He has been a wonderful service manager and has always been professional and never rude when I would call the department with my concerns. The service department made great effort in trying to fix the vibration and droaning sound, but it was not successfully fixed on the first two attempts.Jerry Bill then became involved in helping with making transportation resources available while my vehicle was under repair on the third attempt. Overall I will have to say that your service department and Stew Hansens Saleman (Steve Amos) has proved to me that your dealership does back up your products and continue to provide service with professionalism to your customers long after the sale has been made. Kutos to Steve,Chip and Jerry !!!!!! Rosa Wilson More