Stew Hansen Dodge Ram Chrysler Jeep
Urbandale, IA
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Great experience. Salesperson was knowledgeable and provided good information about the various cars on the lot. He asked questions to better understand what our vehicle needs were, and was able to sug provided good information about the various cars on the lot. He asked questions to better understand what our vehicle needs were, and was able to suggest alternatives for consideration. No pressure to buy, which was a nice alternative to some other dealers we visited. Would definitely consider buying from this dealership and salesperson again! More
I had a great experience with everyone that I came into contact with at the dealership. Their prices were great and they were very efficient. I went in on a Friday night and my vehicle was ready for pick contact with at the dealership. Their prices were great and they were very efficient. I went in on a Friday night and my vehicle was ready for pick up on Saturday morning. I will definitely buy here again. More
We went to Stew Hansens to specifically look at, and test drive, the truck we ended up purchasing. Everyone at SH was pleasant; the facility was clean; sales-people were soft-sell, absolutely no pressure. D drive, the truck we ended up purchasing. Everyone at SH was pleasant; the facility was clean; sales-people were soft-sell, absolutely no pressure. Doug kept us entertained while the financing and paperwork were being worked up. Micheal was able to get us really decent financing at a great percentage rate. We called less than 2 hours before showing up to drive the truck so we feel the overall experience was as good as it could get. We would definately trade with SH again and will recommend them to others. The information available on the internet site told us basically everythin we needed to know. Less than 3 hours from arriving at Stew Hansen's we were driving back home in the new truck. Thanks for the experience!! BTW, we are having a blast with the new vehicle. It has so many luxury features it's comical. I'm thinking of buying a tiara just for when I drive it!! :) More
Very friendly, courteous and straight forward. Chris allowed me the time I needed to make my decision and had professional follow through as well as good knowledge about his product. Chris is the kind o allowed me the time I needed to make my decision and had professional follow through as well as good knowledge about his product. Chris is the kind of person you enjoy being around and want to do business with--I recommend Chris White. More
We went to Stew Hansens to replace a vehicle that was totaled in a car accident. My wife and I met Rob and felt he was very honest and helpful in selecting our vehicle. The finance department was very a totaled in a car accident. My wife and I met Rob and felt he was very honest and helpful in selecting our vehicle. The finance department was very accommodating and got a deal we were happy to accept. I would gladly do businesswith them again. More
Great experience...I will be out again for my next vehicle. Thank you Chris for your time and patience. The finance person was awesome and very patient as well. My wife will be back for her next ne vehicle. Thank you Chris for your time and patience. The finance person was awesome and very patient as well. My wife will be back for her next new car as well. Looking forward to seeing how well your service department will do. More
-Great Customer Service! Rob Schwartz was great help one day, then Monte Carlson was a great salesperson and followed up with us after purchase and he was well recommended by family friends! -Some issues: day, then Monte Carlson was a great salesperson and followed up with us after purchase and he was well recommended by family friends! -Some issues: The used car we bought had electrical issues (sent to another dealer to fix),& when we test drove it and took it to our mechanic they said Stew Hansen shop forgot to put some bolts on the brakes so its a good thing we weren't on the highway! They gave us a free oil change and were very apologetic though! More
Doug Burke took a very unpleasant situation and turned it into a positive experience. His knowledge of product, finance, and reading a customer was extremely impressive. His ability to show us the directio into a positive experience. His knowledge of product, finance, and reading a customer was extremely impressive. His ability to show us the direction of finance with Sean was a Godsend. He will have a customer for life. More
We were very pleased with the employees we worked with. They were very professional and well qualified to answer our questions. Everyone at the dealership was friendly, courteous and helpful. They made b They were very professional and well qualified to answer our questions. Everyone at the dealership was friendly, courteous and helpful. They made buying a car very easy and when we left, we felt good about our purchase. Bryan went through every aspect of our new Journey with us and we left having a good understanding of how to operate it. He answered all of our questions. We were also pleased with the lady who made us aware of other products that we might like on our vehicle. We felt like the staff had as much time to give us as was needed, did not hurry us into making decisions, and wanted to their best to help us. Thanks, we will definitely continue to do business with this dealership, and will recommend it to others looking for a car. More
We came to Stew's looking for a bigger vehicle for our growing family and Chris was able to get us into a 2011 Dodge Nitro. Very friendly and not pushy at all! Overall it was a great experience. Chad growing family and Chris was able to get us into a 2011 Dodge Nitro. Very friendly and not pushy at all! Overall it was a great experience. Chad in finance was also amazing. He did everything he could to make sure we got the vehicle we wanted! Thank you so much!! More