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Stew Hansen Dodge Ram Chrysler Jeep

Urbandale, IA

Overview
Reviews
3.7
285 Reviews
Call Dealership (515) 331-2901
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12103 Hickman Rd

Urbandale, IA

50323

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Showing 285 reviews

October 06, 2022

They where all very help full get me what I was looking for and willing to do there best in there price. More

by reevesga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Curtis
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Oct 18, 2022 -

Stew Hansen Dodge Ram Chrysler Jeep responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

August 23, 2022

Everyone at Stew Hansen Dodge was very courteous and helpful. Todd Giblin, Eric Ferra, Stephanie Thurn and Cory Vandenbroeke made the process of buying a car easy! More

by donaldgraziano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ferra, Sales Prossional, Stephanie Thurn, Delivery Coordinator, Cory Vandenbroeke, Finance Manager, Todd Giblin
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June 27, 2022

Great service, they went above and beyond to help me get into the vehicle i wanted. No high pressure More

by windowguy64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey V. , Eddie Davis
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May 31, 2022

Eric and all staff were fantastic, helpful. ..answered all of my questions. Eric did a great job!! More

by Chi2dsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ferra, Drew Taylor
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March 18, 2022

They are awesome. Great customer service and extremely friendly . They take excellent care of you. Would not go anywhere w More

by Redpepper6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Galbraith
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January 25, 2022

Excellent dealership. They stand behind their products and are very friendly and professional and fair. More

by Plathelarry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Salamanca, Jerry Bill
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December 12, 2021

Always great customer service. Our 6th Durango from this dealership. Alex Webb was wonderful to work with. More

by Czech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Webb, Drew Taylor
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September 21, 2021

Extremely nice and helpful. Not pushy. Knowledgeable about vehicles and thorough follow up about service. More

by james
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ElHadji Thiandoum
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July 25, 2021

I can’t believe how much I was lied too and screwed over. I believe the agent is no longer working there. I was told that the vehicle had the options which I asked for was on the vehicle, stupid of me to t More

by Hawkeye11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Ribble.
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Jul 26, 2021 -

Stew Hansen Dodge Ram Chrysler Jeep responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Jerry Bill Jerryb@stewhansens.com

June 10, 2021

The sales rep Steve More was very respectful and awesome. He was very helpful and answered all my questions without being disrespectful. Overall the experience was 5 stars More

by Chrisgreen7428
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve More
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