Stew Hansen Dodge Ram Chrysler Jeep
Urbandale, IA
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Best buying experience ever! My family has done business with Stew Hansen Dodge for three generations. This has equaled a total of 11 or 12 vehicles. My personal salesman has been My family has done business with Stew Hansen Dodge for three generations. This has equaled a total of 11 or 12 vehicles. My personal salesman has been Shad Clayton and he is phenomenal! In fact we test drove several vehicles the first time we done business with him and spent approximately 6 hours doing so until we found the two vehicles we wanted. Shad made it happen, with my wife driving a new van and myself a new Ram.we will not do business anywhere else. More
kudos to Stew Hansen Shad, Greg Miller and new car Mgr Jim made our two purchases (2 within 11 mos) the most pleasurable car buying experiences I've ever had. And I've had Shad, Greg Miller and new car Mgr Jim made our two purchases (2 within 11 mos) the most pleasurable car buying experiences I've ever had. And I've had quite a few. I just wonder why car buying can't be this easy all the time! More
Awesome Customer Service! I totaled my car a week before I was moving to a new house. Needless to say, terrible timing. Shad took the time to get to know me and listened to my I totaled my car a week before I was moving to a new house. Needless to say, terrible timing. Shad took the time to get to know me and listened to my vehicle must haves rather than rushing me to make a purchase. I will be buying from him again. More
Salesman who listens! Since we are a busy family, we contacted Shad before coming in so he could already have an idea of what we wanted. He asked just a few questions and s Since we are a busy family, we contacted Shad before coming in so he could already have an idea of what we wanted. He asked just a few questions and set a time for us to come in. When we got there the car with everything we wanted was set aside and he immediately started going over all the features. He did an amazing job of telling us about everything that was important to us and not wasting time with what wasn't. It helped reassure us that we were making the perfect choice in a new car. Even the "dealing" process was great and we were never worried that we weren't getting the best price! While we waited there was food to eat which was awesome! Overall the experience was great! More
Great Fantastic dealership and salesman! Will not go any where else to buy a vehicle. Salesman made you feel like a close friend. He truly cared. Fantastic dealership and salesman! Will not go any where else to buy a vehicle. Salesman made you feel like a close friend. He truly cared. More
Great buying experience! Shad was great to work with. Very professional and easy to get along with. Would for sure recommend people speak with him if looking for a vehicle. Shad was great to work with. Very professional and easy to get along with. Would for sure recommend people speak with him if looking for a vehicle. More
Cash sale to dealership I found myself in need of cash. I discovered that I could request a cash offer on my vehicle through AutoTrader. Stew Hanson responded immediately w I found myself in need of cash. I discovered that I could request a cash offer on my vehicle through AutoTrader. Stew Hanson responded immediately with a reasonable cash offer and then proceeded to work overtime on helping me out with the more unusual aspects of this particular sale. Richard Taylor was extremely pleasant to work with and handled all the details for me, all I had to do was show up and sign. Thank you so much for making something difficult for me as pleasant as it could possibly be. More
Great car buying experience All the people that we worked with were awesome. I have had bad experiences at other dealerships. They listened to what I wanted and got me a great All the people that we worked with were awesome. I have had bad experiences at other dealerships. They listened to what I wanted and got me a great deal. They were very professional and were not high pressure. Felt like we were dealing with a lon time friend. More
Great experience with Michelle Dailitka Had a great experience at Stew Hansen Michelle Dailitka said she was going to get me the car I wanted and he did just that.. I will and would recomm Had a great experience at Stew Hansen Michelle Dailitka said she was going to get me the car I wanted and he did just that.. I will and would recommend her to all my friends.. stopped by only with the intention to look at new cars, but ended up buying. Michelle Dailitka was knowledgeable, helpful, and easy to work with! More
Wonderful customer service experience Every time I have been in I have felt very comfortable and very welcomed. I have purchased 2 cars and been in numerous times for service. Everyone w Every time I have been in I have felt very comfortable and very welcomed. I have purchased 2 cars and been in numerous times for service. Everyone was been wonderful to work with but Shad Clayton has always been extra helpful. I have called him on on a few occasions and he has been more that willing to answer my questions. Which is most appreciated. The best part I would have to say is that when I bring my daughter, since she is with me most of the time, everyone has been very welcoming to her and never acted like she was any type of problem!! These are the reasons I always recommend the dealership and Shad. More