Stew Hansen Dodge Ram Chrysler Jeep
Urbandale, IA
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Outstanding Excellent. 5-stars. How a car buying experience should be. Easy. Ready to go. And willing to work with me on my trade, my experience restored my fa Excellent. 5-stars. How a car buying experience should be. Easy. Ready to go. And willing to work with me on my trade, my experience restored my faith in what can sometimes be a pressure sales environment that turns most people off. I will be a repeat customer, that is certain. More
They did great job with customers! I gave them rating 5 because they did great job with customers. They did not try pushing customer to get new car if customer don't like pricing. They I gave them rating 5 because they did great job with customers. They did not try pushing customer to get new car if customer don't like pricing. They understood how I feel with pricing and they did amazing help with financial stuff too. More
Over $300.00 to replace a front headlight??? Went in to get 1 lightbulb replaced. $300.00!!! In Fort Dodge area the same service is $190. Taking advantage of your customers is not customer ser Went in to get 1 lightbulb replaced. $300.00!!! In Fort Dodge area the same service is $190. Taking advantage of your customers is not customer service. This is the 3rd time this year at Stew Hansen and the first visit was under warranty! I had a loud noise from sunroof and a scraping sound by front driver side tires. The sunroof was fixed ,after a long time driving a loaner. I was told there was NOT a problem with tire area. NOW they want $400 to fix struts, but SURPRISE, my warranty is done. Way to work the system Stew Hansen. Very Unhappy with service, which is a shame because I love my Jeep. More
Great buying with great people Steve Amos and Rich Taylor made it easy and fun to buy a new Jeep. The process was quick and easy. Steve is an honest and great sales person to deal w Steve Amos and Rich Taylor made it easy and fun to buy a new Jeep. The process was quick and easy. Steve is an honest and great sales person to deal with. This is our third Jeep sold by Steve. He is the reason we buy at Stew Hanson. Thank you Steve. More
Great deals great people Shad is great makes buying a vehicle enjoyable.. Drew was also great made sure we understood everything and was quick at getting us though the paperwo Shad is great makes buying a vehicle enjoyable.. Drew was also great made sure we understood everything and was quick at getting us though the paperwork overall great environment More
Terrible service department I took my Jeep in to have them work on the recalls, but when I walked out to my Jeep after they completed their service a new light on my dash was on. I took my Jeep in to have them work on the recalls, but when I walked out to my Jeep after they completed their service a new light on my dash was on. I walked back in and brought it up to my service rep and he told me it wasn't his problem but they could charge me $80 an hour to have them look at it to find the problem. I told them that it wasn't on when I dropped it off and he again told me that it wasn't his problem. Today my wife brought her Nissan in for an oil change. They told her that her car only takes synthetic or it will void the warranty. I called over to Hummels Nissan on the other part of town and they said that is not true and that they put conventional oil in all their Nissans. This dealership is a joke and I wouldn't recommend them to anyone. More
Purchase of a Car My over all service was very good! I was in and out with in an hour. Everyone worked as a team to get it done sooner. My salesman was knowledgeable an My over all service was very good! I was in and out with in an hour. Everyone worked as a team to get it done sooner. My salesman was knowledgeable and helpful. I would recommend this company because they all work together as a team and very friendly and treated you like family. More
My Jeep Experience Was a wonderful easy experience. Would recommend to all my family and friends. Bob made the experience stress free. Will definately come there to buy Was a wonderful easy experience. Would recommend to all my family and friends. Bob made the experience stress free. Will definately come there to buy my next vehicle. More
Duane Murray's review This was a very easy process. Kudos to Jim Fisher for being informative, helpful, and professional. This is the second time I have worked with Jim and This was a very easy process. Kudos to Jim Fisher for being informative, helpful, and professional. This is the second time I have worked with Jim and will continue to do so in the future. I would recommend Jim and Stew Hansen to anyone. The finance specialists were very easy to work with, as well. More
Hemi power! Doug Burke will make the process quick and easy. He was fired up. It helps when you get to sell Hemi's all day. You bet! Doug Burke will make the process quick and easy. He was fired up. It helps when you get to sell Hemi's all day. You bet! More