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Stevinson Toyota West
Lakewood, CO
5,331 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,331 reviews
March 06, 2025
Not impressed. Mechanic let the door shut in my face as I was following him into the check in area. This generation is very selfish and unprofessional. Management t Mechanic let the door shut in my face as I was following him into the check in area. This generation is very selfish and unprofessional. Management there is great, they just need to teach these younger people how to interact in a professional manner. More
by DRose
Employees Worked With
Not sure. His name is on my paperwork at home.
March 05, 2025
The service center is awful. You are way over booking. I was there for almost 4 hours for a simple oil change. My last service I was there for 7 hours! I have an 1 1/2 hour drive You are way over booking. I was there for almost 4 hours for a simple oil change. My last service I was there for 7 hours! I have an 1 1/2 hour drive to your dealership and have to just hang out your service team is great but I’ll never be back nor buy another vehicle from a dealership with such poor service. More
by Joerooyakkers
Employees Worked With
Melissa James
March 04, 2025
The waiting area was very comfortable and pleasant to wait there. The staff was extremely helpful and I will return when I need work done on my 4RUNNER wait there. The staff was extremely helpful and I will return when I need work done on my 4RUNNER More
by kayates40
Employees Worked With
Cristian Vasquez
March 03, 2025
Much better than it used to be. Someone came out and greeted me immediately and took my car in…they didn’t pressure me to do more than needed and they also buffed out some scuffs I Someone came out and greeted me immediately and took my car in…they didn’t pressure me to do more than needed and they also buffed out some scuffs I had from running into my car port..no charge. Thanks guys - great service More
by Brianingolden
Employees Worked With
Blaine
February 27, 2025
I appreciate that the sales team is not overly pushy. That’s how other dealers have lost me. They made vehicle purchase a less daunting experience That’s how other dealers have lost me. They made vehicle purchase a less daunting experience More
by brendanmcgrath
Employees Worked With
Andres Delgado, Lindsey Gray
February 24, 2025
I love the service at Stevinson. I usually take my car in for just an oil change. I asked that they also check the check engine light because it came on about a month before my appoi I usually take my car in for just an oil change. I asked that they also check the check engine light because it came on about a month before my appointment but hadn’t seen it for a couple of weeks, I noted that on the online form when I made the appointment. Then the advisor asked me about it when I arrived. Then they looked at that too! The only add on to the oil change was that they noticed one of my wheel covers was missing and asked if I wanted to replace it. So grateful because that has been bothering me for a very long time and I just never think about it! More
by Llboesims
Employees Worked With
I don’t remember her name, but Melissa was not there and another young lady (in B) took very good care of me!, Melissa James
