Back

Stevinson Toyota West

Lakewood, CO

4.4
5,306 Reviews

780 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

Directions

By Type

Showing 5,306 reviews

March 26, 2025

Great service. Tyler was extremely professional and kind. I’ve been a customer going 6 years. Thank you! More

by AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Barnes, Stevinson Toyota West, Tyler Trimmer
March 26, 2025

I have used your service department since 2008 but my most recent interaction was extremely frustrating. I scheduled an appointment for a simple oil change and it took over 2 hours even though they knew More

by azmanely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Apr 05, 2025 -

Stevinson Toyota West responded

Thank you for your loyalty since 2008—I truly appreciate your business. I’m sorry to hear that your recent visit was frustrating and that your oil change took longer than expected. I understand how valuable your time is, and we should have done a better job keeping your appointment on schedule. I’d like the opportunity to make this right—please feel free to contact me at your earliest convenience. - Keith Dennis, General Manager, (303) 273-5128

March 24, 2025

Evan the service writer provided excellent service and communication. Stevinson dealerships have provided very good service to us for both vehicle purchases and service work. More

by Bhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
March 24, 2025

Stevinson exceeded expectations to get the car I wanted in high demand! Thanks Mallory Drendel! More

by Cynthia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Drendel
March 24, 2025

Dan was great. The ease of dropping my car off and getting a ride immediately made it quick and seamless. Customer service was amazing too, I was communicated wi More

by lmdragon.lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
March 23, 2025

I had a sensational visit with the dealership this go around. Scott greeted me promptly and was so thorough thru out the entire visit, keeping me updated and reviewing everything. This makes me want to c More

by Samantha.Lucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bowler
March 23, 2025

No respect for personal time. Had scheduled appointment for 9am and was not serviced until 2:30 for a 2 hour job. More

by Tkeena1
Recommend Dealer
No
Employees Worked With
Stevinson Toyota West
March 23, 2025

Thanks for the oil change. Place was clean, had fast wifi, seating area and little offices that made working remotely very easy. Dan was very friendly and helpful, too! More

by leahsanborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
March 23, 2025

It is a great customer service, from the start to the finish. I would be more than happy coming back for service, thank you so much for being there for the customer who deserves the best, More

by carlosdelgado1952.cd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex MacRae
March 22, 2025

Good communications during waiting period, great area for waiting customers. Service completed as requested and in timely manner. More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Popanda