
Stevinson Toyota West
Lakewood, CO
Filter Reviews by Keyword
By Type
Showing 5,617 reviews
I look for customer service. Sadly, it's a dying art. That's why I was elated to see that Stevinson Chevrolet and my technician, Scott Bowler, really know what it means to take c Sadly, it's a dying art. That's why I was elated to see that Stevinson Chevrolet and my technician, Scott Bowler, really know what it means to take care of a customer. I arrived a few minutes late because Google Maps got me a little turned around. With finesse, and a little kind humor, Scott turned me around and had me chuckling in minutes. He catered to my every whim, got me a Lyft ride home and back and had the job done in a very timely manner. Now, I'm going to take my RAV4 to Stevenson for all of my repairs! Thanks, Scott! More
Always very attentive and helpful. Went in for my 30k service and needed to get a few things done while waiting.. they were nice enough to order me a ride home. Went in for my 30k service and needed to get a few things done while waiting.. they were nice enough to order me a ride home. More
I will not recommend to anyone going forward. ..last time I dropped my truck in the morning and came to pick up at 3:30 pm...nothing was done so I brought it back without maintenance...I am done t ..last time I dropped my truck in the morning and came to pick up at 3:30 pm...nothing was done so I brought it back without maintenance...I am done there....so unprofessional service. More
This visit helped redeem my opinion of the dealership after the two previous visits left me very frustrated. J was a pleasure to work with, gave me all of the information I needed, and was so friendly. I after the two previous visits left me very frustrated. J was a pleasure to work with, gave me all of the information I needed, and was so friendly. I’ll happily return and request my car service from him directly. More
Ricky was my service agent and he really knows customer service. Ricky bent over backwards to make my service appointments as easy and transparent as possible. I really appreciated the feeling that someone service. Ricky bent over backwards to make my service appointments as easy and transparent as possible. I really appreciated the feeling that someone at the dealership knew who I was and the complete picture of what my service appointment needed to address for my vehicle. Wait times at Stevinson are longer than they should be for rudimentary services but the customer facing unit is on point. More
As per demand, sales managers are not respected to customers and car prices changes over night , there is no rules to mark car prices. And even not recommended to get finance in showroom. customers and car prices changes over night , there is no rules to mark car prices. And even not recommended to get finance in showroom. More
My service Advisor, Clay was very knowledgeable and helpful. The work was done sooner than I expected. The Uber availability was excellent. Having a Stevenson rental car was excellent. My thanks to helpful. The work was done sooner than I expected. The Uber availability was excellent. Having a Stevenson rental car was excellent. My thanks to everyone. Roz More
The service coordinator I had left and my work was not handed over to another rep. I was not told until I went looking for my rep. I was then told “oh I think he’s gone home”. My 5 hour job went 7 hours. handed over to another rep. I was not told until I went looking for my rep. I was then told “oh I think he’s gone home”. My 5 hour job went 7 hours. Customer service was totally lacking. More