Stevinson Toyota West

Very professional and courteous and Jorge is very informative and on top of issues. Impressed informative and on top of issues. Impressed More

Excellent service advisor. Had an issue with the pricing that was wrong and he fixed it right away Had an issue with the pricing that was wrong and he fixed it right away More

I love the service at Stevinson. I usually take my car in for just an oil change. I asked that they also check the check engine light because it came on about a month before my appoi I usually take my car in for just an oil change. I asked that they also check the check engine light because it came on about a month before my appointment but hadn’t seen it for a couple of weeks, I noted that on the online form when I made the appointment. Then the advisor asked me about it when I arrived. Then they looked at that too! The only add on to the oil change was that they noticed one of my wheel covers was missing and asked if I wanted to replace it. So grateful because that has been bothering me for a very long time and I just never think about it! More

Ricky was great in explaining the service options. Work was completed faster than scheduled and as promised. Work was completed faster than scheduled and as promised. More

Excellent service with very nice waiting areas to warm up by fire and get hot drinks. by fire and get hot drinks. More

Travis, Graham, and Lindsey were all very helpful in my purchase of a Toyota Corolla. purchase of a Toyota Corolla. More

Their promotion for $40 oil changes was legitimate. Daniel took great care of my car. He went above and beyond when my key battery died & was still able to service my car without a complaint. Daniel took great care of my car. He went above and beyond when my key battery died & was still able to service my car without a complaint. More

We have given sales at this location multiple chances to sell us a new car. We are loyal Toyota owners, our family has leased 3 times in the last five years and we have always gone elsewhere. I have never b sell us a new car. We are loyal Toyota owners, our family has leased 3 times in the last five years and we have always gone elsewhere. I have never been as disrespected as I was today. We were guaranteed that an SR5 qualified for a lease special but once the truck was transferred to their lot, suddenly, they didn’t want to honor the lease special. The manager said he didn’t need to honor it and wasn’t going to. We went through credit check, etc. had car transferred and they basically lied to us. The manager talked disrespectfully to me and treated me like I was trash. We were well qualified and the Toyota website clearly states this vehicle qualified for special as well. Horrible customer service, treats customers like trash, do not attempt to purchase a vehicle here. More

I was extremely impressed with everyone I had contact with at this dealership. I felt a genuine interest in helping me with a difficult situation. Special thanks go to Service Consultant Ricky Lobato for with at this dealership. I felt a genuine interest in helping me with a difficult situation. Special thanks go to Service Consultant Ricky Lobato for his thorough explanations and advice. He gave me time and attention with a caring and pleasant demeanor in a very busy environment. Kudos as well to Chance Barnes the following day when Ricky was off. He was well briefed on my situation and picked right up. I am very impressed in a world where service seems to be a dying art. The technician who diagnosed my car was outstanding and thorough. He obviously knows his business. Lastly, Rafael Gomez in sales went over and above to work on a deal for me. What a lovely young man. Even Chris, who first fielded my call and set my appointment was amazing. Thanks to all of you. I won't forget it. More

I cannot say enough about wonderful this dealership is. I had a great experience buying the car. It was low pressure and chill. But the exceptional customer service came *after* I closed the sale. I was tr I had a great experience buying the car. It was low pressure and chill. But the exceptional customer service came *after* I closed the sale. I was trading in my vehicle after a crash. I thought the insurance company low balled the estimate. Kendall, the Used Car manager kept my trade-in off the lot until I could get a second inspection. She kept in close contact with me. I just can't say enough about this. She had no reason to do it; I had already bought a new car. I think it must be because there is a culture of doing right by the customer. So refreshing. More