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Stevinson Toyota East

Aurora, CO

4.5
1,832 Reviews

444 South Havana Street

Aurora, CO

80012

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Showing 1,832 reviews

September 07, 2025

Austin was the perfect salesman to work with. I chose not to come into the dealership as I had already knew what I wanted as far as vehicle went. I asked him to work with me through text and call More

by Rich Francisco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Ivey
September 07, 2025

The dealership is nice, the service was on spot, but they always lose my hub caps on my Tacoma truck, every time I get a tire rotation and/or alignment...then when I call to see if they have it I get no resp More

by sje4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Giannone
September 06, 2025

Always honest no hassle service center. If you don't need it they tell you it's not necessary. If you need services they let you decide what you want during your current visit. More

by kcclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Giannone
September 02, 2025

First time there. Please keep up the great work. I can't take any more disrespect from dealership. Mr. Ahmed and Mr. Shippley are an answer to prayer. Thank you. ❤️ More

by Psadler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Ahmed Mr. Shippley
September 01, 2025

Great service, it just took a few hours longer than expected. Will go there again More

by plainoldadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Giannone
September 01, 2025

They do not accurately use the system to follow your car through service. Appointments mean nothing. If you have an appointment scheduled it does not mean your car will be serviced at that time. The are More

by Kerstin131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
Sep 07, 2025 -

Stevinson Toyota East responded

Kerstin, thank you for sharing your experience. I want to sincerely apologize for the frustration you’ve encountered with our service process. I also understand how difficult it must have been to deal with poor communication and added challenges from our construction. That’s not the level of service or support we want for our guests, especially when you’ve entrusted us with your vehicle and extended service contract. We have tried to pair the review name with the guest database and returned no such match, please reach out to me at your earliest opportunity as I would like ot make things right. . - Brad Kounkel, General Manager, (712) 540-3522

August 31, 2025

Quality and detailed service. They will keep you on the road and make you aware of everything that needs to be addressed, as pertains to your vehicle. More

by parsodav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Petro, Derek Sems, Ian Giannone, Peter Cassel
August 31, 2025

Stevenson East is friendly and communicative. Good place to go for service. It can be busy but they are good about texting updates etc More

by enwhitney13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet
August 30, 2025

Great salesmen, awesome service associates, nice waiting area and Lyft rides from and back to the Dealership if it takes more than 2 hours!!!! More

by Linda50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan ?
August 29, 2025

Josh was professional and informative. From dropping off to follow through and finding me in the waiting room when the service was complete. He walked me out and directed me to my vehicle. More

by lneubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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