Stevinson Toyota East

Good service Brought my Toyota Camry for the Toyota Care service. All things were done as promised and in a timely manet. I am happy for the good service quality. Brought my Toyota Camry for the Toyota Care service. All things were done as promised and in a timely manet. I am happy for the good service quality. More

I got ripped off by Stevinson Toyota I bought a $299 extension service contract on my 2013 Toyota, but the car was destroyed by one of the many bad drivers in Aurora. I asked them to swit I bought a $299 extension service contract on my 2013 Toyota, but the car was destroyed by one of the many bad drivers in Aurora. I asked them to switch it to my 2015 Toyota, but they would only switch $169.. WHAT A RIPOFF!!! I strongly urge people to avoid Stevinston Toyota. More

LIARS who prey on the weak. Dishonest liars! LIARS & THIEFS I purchased a certified pre-owned 2013 Tundra from your Havana Street dealership on 5/24/2016 and took ownership of the truck on 5/25/2016. Anwar Sid I purchased a certified pre-owned 2013 Tundra from your Havana Street dealership on 5/24/2016 and took ownership of the truck on 5/25/2016. Anwar Siddiqi was the sales associate I worked with. That same day, 5/25/2016, I became aware that the stereo was not working properly and immediately reported this to your staff. I was told that it would be either be repaired or replaced at no cost to me due to the fact that it is certified pre-owned. However, I was informed that because of the Memorial Day weekend, it was exceptionally busy in the service center and I should come by next week and they would “handle everything at no cost to me.” The stereo was an aftermarket which included many desirable aftermarket features specifically highlighted for the sale of the truck. These feature included touch screen, hands free calling, back up camera, blue tooth, HD radio, and GPS navigation. These special features were clearly used as the selling point for the sales associate and, in turn, why I chose to purchase this particular vehicle. The sales associate also assured me that everything was in working order and the entire vehicle had undergone a thorough certified preowned inspection. After taking my truck to the service center on 6/01/2016 at 7:30am, I spoke to the service center representative, which he informed me that he had not received any prior notification of the serviced needed to fix the said stereo device. I informed him that I spoke to a representative last week and the associate told me that it would not be a problem and it would be fixed, especially because it was purchased so recently and it was under the certified preowned warranty. I received a call from the service center around noon and he confirmed to me that the stereo was not working properly and needs to be replaced. At that time, he said told me that he would take out the stereo and replace it with a basic factory stereo. This was NOT what I agreed to in the purchase of this vehicle. He then was apologetic and said that the used car manager told him that Stevinson would not be placing it. I request to speak to the used sales manager and was told he would call me. I tried to call him multiple times to no avail, and I even spoke with the new car manager because I could not contact him. Finally, around 3pm I received his call and was told he will not be fixing my stereo and he will only provide the factory stereo. I explained to him that I was told it would be replaced at no cost to me. He then said that he was replacing it with an equal stereo. I asked him if the factory stereo had all the features that I had purchased, including; touch screen, hands free calling, back up camera, blue tooth, HD radio, GPS navigation etc. He told me it did not. He replied, the aftermarket stereo with the navigation and back up camera and blue tooth did NOT add any value to the truck and the factory stereo was equal fair value, which of course, is blatantly false. Please take note that the factory stereo is not compatible with the backup camera, navigation, cd/dvd player, hands free calling, rendering them completely useless in the truck. When I picked up the truck, I spoke with a service center representative who told me he did not agree with how this was handled and was apologetic and told me that I he would give me free oil changes services because he agreed that this was unfair and wrong. The used car manager has not been willing to work with me, was utterly offensive, and even informed me he was in the most senior position when I asked to speak to a General Manager. I feel swindled, lied to and taken advantage of. My family has purchased two new vehicles from this dealership in the past without any problems. The tactics employed by your staff are fraudulent and deceptive. The product advertised was not the actual product I received. The certification alone warrants that everything was in working order as advertised and equal value for the consideration paid. More

Happy Allison Maxon is excellent salesperson. I will keep buying cars from her. I recommend her to my family and friends. This is my 2nd to buy a car from S Allison Maxon is excellent salesperson. I will keep buying cars from her. I recommend her to my family and friends. This is my 2nd to buy a car from Stevinson More

Meet wtih Peter Munro. Peter Munro was recommended by a friend who purchased a Tacoma from Peter. From the beginning, Peter was responsive, honest and straightforward. He Peter Munro was recommended by a friend who purchased a Tacoma from Peter. From the beginning, Peter was responsive, honest and straightforward. He made our car buying experience a pleasure for my wife, eight year old daughter and me. I have already recommended Peter to other friends and will continue to refer people to him. Thanks, Peter. Max Jones More

See Peter Munro for the best deal, and piece-of-mind!! Peter Munro is exceptionally honest, will get you the best deal (and prove it), and will give you wonderful piece-of-mind during your car buying exper Peter Munro is exceptionally honest, will get you the best deal (and prove it), and will give you wonderful piece-of-mind during your car buying experience. I have a lot of experience working with dealerships. My parents work for a dealership and I have been around car dealerships my whole life. I have NEVER seen or even heard of a car buying experience as EXCEPTIONAL as the one I had with Peter Munro!! Buy a vehicle from Peter Munro without any regrets and leave the dealership feeling satisfied and and confident in your purchase rather than taken and feeling like a sucker. GO SEE PETER TODAY and he will move mountains to make sure you are COMPLETELY SATISFIED!! More

Very caring and helpful service department Very Caring dealer and service department. Everyone is very helpful and busy with customers, but most of the people I see in the waiting area seem pl Very Caring dealer and service department. Everyone is very helpful and busy with customers, but most of the people I see in the waiting area seem pleased with their help. I am partial to Cahn.. More

Friendly,courteous, and professional She is very assuring and confident, she went beyond my expectations, did not expect to get my car right away. She gave me what I'm at Toyota for. Will She is very assuring and confident, she went beyond my expectations, did not expect to get my car right away. She gave me what I'm at Toyota for. Will always recommend customers to her and Toyota. More

Allison did a great job and best deal for us Allison Maxon did a great job to find us a new Toyota Sienna AWD 2016. And also she help us to get a best deal. She was very helpful and patiently wor Allison Maxon did a great job to find us a new Toyota Sienna AWD 2016. And also she help us to get a best deal. She was very helpful and patiently work with us. We have a good experience with Stevinson Toyota East and they have excellent customers service. More