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Stevinson Toyota East

Aurora, CO

Overview
Reviews
Vehicles
4.5
1,726 Reviews
Call Dealership (720) 513-9585
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444 South Havana Street

Aurora, CO

80012

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Showing 1,726 reviews

June 22, 2025

The staff is always there to help with my vehicle and are friendly and kind More

by mekkab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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June 22, 2025

Usually efficient. This last experience wasn’t though. The technician didn’t communicate effectively and one of my issues wasn’t addressed due to someone being “out More

by samandlucy1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Barber
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Jun 25, 2025 -

Stevinson Toyota East responded

Thank you for taking the time to share your feedback. I'm sorry to hear that this last visit didn’t reflect the level of efficiency you’re used to. I have looked for a name in our customer data base to match the review but did not find a match. I’d like the opportunity to personally address what happened and ensure your next visit goes much more smoothly, please contact me at your earliest convenance. - Brad Kounkel, General Manager, (712) 540-3522

June 22, 2025

I'm realy happy to bring my car to this dealer they always help you with big smile. More

by Jose L. Medrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Giannone
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Jun 25, 2025 -

Stevinson Toyota East responded

Jose, I'm very sorry to hear about your experience, it’s clear we let you down. That’s not the level of service we aim to provide, and I understand your frustration. I’ll be reaching out directly, but please feel free to contact me at your earliest convenience as well. I’d like the chance to understand more and make things right. - Brad Kounkel, General Manager, (712) 540-3522

June 22, 2025

Got a fair estimate for the work and the job was done on time. Also got a Lyft ride to get back to the dealership More

by Babaji108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Giannone, Peter Cassel
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June 21, 2025

Great oil change service Juan Mejia was my tech Made sure I knew what additional services my car neo More

by kchristpher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mejia
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June 20, 2025

Quick and fast service, love the shuttle service. Juan was really helpful finding the best service for my vehicle More

by ommar83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mejía
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June 20, 2025

Amazing fast and great service! I like the link in the text and I can check the service status anytime during the service!! More

by dreamdcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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June 19, 2025

Customer service is outstanding, Service is great, you don’t have to wait too long More

by Kouadiolee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Petro, Derek Sems, Ian Giannone, Peter Cassel
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June 16, 2025

Uneventful servicing. As it should be. Omar was attentive, explained the reason for the problem we had and why he wasn’t recommending an intervention I appreciate the cour More

by Pmlevison
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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June 16, 2025

I am very satisfied with the services provided as well as with the professionalism and courtesy of the staff. I also appreciate the fact that there is no pressure for the services. More

by tkoency
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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