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Stevinson Toyota East

Aurora, CO

Overview
Reviews
4.5
1,888 Reviews
Call Dealership (720) 513-9585
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444 South Havana Street

Aurora, CO

80012

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Showing 1,888 reviews

January 21, 2026

Ian was a very good service manager. He was clear about the estimate and there was great communication! More

by denvermr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Giannone
Report | Print
Jan 27, 2026 -

Stevinson Toyota East responded

Thank you so much for your fantastic review, denvermr! We are delighted to hear that Ian provided clear estimates and maintained great communication, reflecting our commitment to customer-centric service. Your feedback motivates us to keep delivering reliable and trustworthy support, and we can't wait to welcome you back soon!

January 20, 2026

Excellent job, from the service advisor, Sahid Perez, to the mechanic that worked on my car. There’s coffee and water available for those of us who choose to wait for their car. More

by alirob64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sahid Perez
Report | Print
Jan 27, 2026 -

Stevinson Toyota East responded

Thank you for your wonderful review, alirob64! We're thrilled to hear that you had an excellent experience with our service advisor Sahid Perez and our mechanic. We appreciate your kind words about our customer-centric approach and the amenities we provide, and we look forward to welcoming you back for more reliable service in the future!

January 17, 2026

Not a great experience. Bought a new car from them and they low balled the xxxx out of my trade-in. They gave me 750 for it, which I had to fight for and then caught them se More

by garret.wegrzynowicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Parker Wilde
Report | Print
Jan 23, 2026 -

Stevinson Toyota East responded

Garret, thank you for sharing your experience. I understand why this situation would be frustrating, and guests should always feel confident that trade-in values and transactions are handled transparently and fairly. It's concerning to hear that this left you feeling otherwise. I will be reviewing what occurred to better understand the circumstances around your trade. I will be contacting you directly, and please feel free to contact me at your earliest convenience as well if you'd like to discuss this further. - Brad Kounkel, General Manager, (712) 540-3522

January 16, 2026

Pleasant environment, friendly people, got a great deal, but wait time to complete paperwork not so great More

by narimando12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wilde
Report | Print
Jan 27, 2026 -

Stevinson Toyota East responded

Thank you so much for your wonderful review, narimando12! We're delighted to hear you enjoyed the pleasant environment and friendly people while getting a great deal. We sincerely apologize for the wait time with the paperwork and are committed to enhancing our processes to ensure a more efficient experience in the future. We truly appreciate your feedback and hope to see you again soon!

Jan 28, 2026 -

narimando12 responded

Good morning. Nice to see somebody actually reads these responses. Thanks so much for taking the time.

January 16, 2026

First salesperson who approached me was rude and brushed us off 👎 Requested new one. Honest helpful and respectful. Was patient and accommodating with my disability Thank you ⭐️ Sergio Trujillo ⭐️ More

by schoi8888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Jan 27, 2026 -

Stevinson Toyota East responded

Hi schoi8888, thank you for sharing your experience. I sincerely apologize for the rudeness you faced initially, but I am thrilled to hear that Sergio provided you with the honest, helpful, and respectful service you deserve. We truly appreciate your feedback and are committed to ensuring our team consistently delivers the quality and support you can trust. We look forward to welcoming you back soon!

January 15, 2026

First class car buying experience, end to end, would highly recommend Stevinson Toyota East to any prospective car shoppers. More

by pschow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio, Anas
Report | Print
Jan 27, 2026 -

Stevinson Toyota East responded

Thank you so much for your wonderful feedback, pschow! We are delighted to hear that you had a first class car buying experience with us at Stevinson Toyota East. Your recommendation truly reflects our commitment to customer-centric service and reliability, and we look forward to supporting you again in the future!

January 15, 2026

Fast service. Would be a 5 but they left the floor and seat covers in the car, which meant I had to remove them and go back into the service department to find a t More

by barbaragrubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jan 27, 2026 -

Stevinson Toyota East responded

Hi barbaragrubbs, thank you for your feedback! We're glad to hear you experienced fast service, but we sincerely apologize for the inconvenience of the floor and seat covers being left in your car. We appreciate your honesty and will ensure our team improves in this area to provide the reliable and customer-centric service you deserve. We hope to see you again soon!

January 10, 2026

They are trustworthy company and i will recommend them to a friends and family member. More

by N K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wilde
Report | Print
Jan 27, 2026 -

Stevinson Toyota East responded

Thank you so much for your kind words, N K! We truly appreciate your trust in our company and are thrilled to hear you find us trustworthy. Your recommendation to friends and family means the world to us, and we look forward to continuing to provide you with reliable service and quality support.

January 08, 2026

Thank you for helping me with my new car. Very easy and convenient process. I recommend Trying. More

by sunarmahendra88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Parker Wilde
Report | Print
Jan 27, 2026 -

Stevinson Toyota East responded

Thank you, sunarmahendra88, for your wonderful review! We're thrilled to hear that you found the process easy and convenient. Your recommendation means a lot to us and reflects our commitment to providing reliable and customer-centric service.

January 07, 2026

The customer service that I received from Nick was kind and patient. I appreciated the way he took his to explain everything so that I was comfortable. Thanks Nick. More

by sesteem2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Jan 27, 2026 -

Stevinson Toyota East responded

Thank you so much for your kind words, sesteem2! We're thrilled to hear that Nick provided you with kind and patient customer service, taking the time to explain everything and make you feel comfortable. We appreciate your feedback and look forward to providing you with the same quality support in the future!

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