
Stevinson Toyota East
Aurora, CO
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Brought my car there at 9am came to pick it up at 1pm when they told me to come back and they car still wasn’t ready yet. Then told me to come back end of day. Came back at 5pm and no work done on my car when they told me to come back and they car still wasn’t ready yet. Then told me to come back end of day. Came back at 5pm and no work done on my car. Waste of my whole day. I brought the car to them to change my back breaks and they couldn’t follow through with it. As I was waiting for my car to be brought up to me they where still taking cars to fix them up. I spoke with the manager the first time I returned to see if I can borrow a car and he told me that they had no cars to give out. Horrible and poor service. They couldn’t help me out in no way except to get me and uber home. Waste of my time and I still don’t understand why they couldn’t change my breaks. More
The service staff is courteous and helpful. They keep you informed of the work, the cost, and the amount of time for service work to be done. They keep you informed of the work, the cost, and the amount of time for service work to be done. More
Samantha was a wonderful lady helped me to get service done on my battery replacement on 2/23/25 when my appointment was ment for Monday . I just was going to dropped my car off overnight but she said. Yo done on my battery replacement on 2/23/25 when my appointment was ment for Monday . I just was going to dropped my car off overnight but she said. You are in let’s do it today. I’m so happy with the attention for customers service . Thank you stevenson Toyota for making a difference More
Good team of mechanics and service advisors. They have had a parking demo happening and despite losing a large portion of their available space have been preforming admirably. They have had a parking demo happening and despite losing a large portion of their available space have been preforming admirably. More
Service exceeded expectations! Julian is an excellent service rep. He cared about my satisfaction and made sure I was happy. He rolled out the red carpet and took care of me. Julian is an excellent service rep. He cared about my satisfaction and made sure I was happy. He rolled out the red carpet and took care of me. All the staff had great attitudes and were working around the disruption of new construction. They had to check in cars under a tent and were working out of tiny make shift offices while smiling the entire time. More
Terrible dealership. No amenities. Salesman are forced to work in a large open area reminiscent of a bus depot. There isn’t any privacy as a result. I visited to payoff No amenities. Salesman are forced to work in a large open area reminiscent of a bus depot. There isn’t any privacy as a result. I visited to payoff my lease with check in hand. I was required to complete a credit application despite having cash. I had to wait over three hours while the paperwork was processed.I would never do business with Stevinson again. More
I was stressed at how crowded the parking lot was. they are doing a lot of construction and driving a brand new vehicle where everything is so cramped was a little bit chaotic for me but I like the de they are doing a lot of construction and driving a brand new vehicle where everything is so cramped was a little bit chaotic for me but I like the dealership so I don't want to downgrade the stars. Hopefully their construction in soon. More