Stevinson Toyota East
Aurora, CO
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Our sales person Alexi Sandoval was great. Better than any of my past car buying experiences. She was professional, honest, straightforward and efficient. The process ("finance") once it w Better than any of my past car buying experiences. She was professional, honest, straightforward and efficient. The process ("finance") once it was out of her hands the process was terrible. I was paying cash, the process forced me to sign forms unrelated to a cash purchase. The worst part was the pitch to sell us additional warranty items. Basically we were forced to listen to the following story. The Stevenson finance guy told us he was an owner of a new Tacoma and it had been in the shop for over 45 days and the repairs were not covered by the new vehicle warranty. We were purchasing a 2025 brand new (7 miles) and he told us he was sure we would need the extra warranties and indicated by refusing were being foolish. He as covered on tattoos, while waiting to receive our new vehicle we were eating some lunch and he came over and complained that we did not offer him any food. My biggest issue is the fact I was buying a brand new Toyota and was forced to listen as the Stevenson finale guy told me the vehicle will fail and will not be covered by the Toyota warranty. I want to make sure you know that our sales person Alexi Sandoval was great, our interaction with her was the best car buy experience ever. Without Alexi's professional abilities we would of walked out of the finance guys office (a closet) and not completed the purchase. More
Just bought a 2025 Rav4 from Mr. Jafar Abanda, sales consultant, at Stevinson Toyota East in Aurora, Colorado. I most highly recommend Mr. Abanda to anyone who wants to work with a p Jafar Abanda, sales consultant, at Stevinson Toyota East in Aurora, Colorado. I most highly recommend Mr. Abanda to anyone who wants to work with a person who is honest, professional, and a sincerely customer service oriented person from whom I have purchased a new car. He doesn't play games. He is trustworthy and delivers what he promises. He didn't try to sell me something I didn't need or want. He realized I was/am a serious buyer who wanted what I wanted. He is a DEFINITE ASSET and an effective AMBASSADOR for the Stevinson dealership. Yes, I would work with him again because I TRUST Mr. Jafar Abanda. More
I brought a vehicle to trade. Thank you for informing me about the odometer rollback. I appreciate how the staff continue to work with me resulting in me buying my first brand new Thank you for informing me about the odometer rollback. I appreciate how the staff continue to work with me resulting in me buying my first brand new vehicle. More
Made an out of state purchase. Delays in paperwork resulted in two weeks of waiting after the purchase before they would give the go ahead to schedule transport. The car arrived (o Delays in paperwork resulted in two weeks of waiting after the purchase before they would give the go ahead to schedule transport. The car arrived (on an open flatbed that allowed 100 pounds of extra cargo in the vehicle) with the gas light on and 17 miles to empty (having no idea how far I live from a gas station). Then due to incomplete paperwork, I had to chase the dealership and make two trips to the DMV (after being assured by them that I wouldn’t have to make any) in order to register my car in my home state. Overall a negative experience and I would not recommend them for an out of state sale More
I just wanna say that, Chris Sainvil my sales consultant when 130% on everything he did during my purchase from the loaner car through the finance through all the questions getting the car ready having it c when 130% on everything he did during my purchase from the loaner car through the finance through all the questions getting the car ready having it cleaned and detailed and ready to go very friendly, knowledgeable, helpful, and honest I would definitely do business with Chris and Stevinson Toyota again and I want to say thanks to the finance department Jeff and all their great help. More
Andre was amazing and super patient in helping me purchase a rav4. My old car had broken down and desperately needed an upgrade. He made a stressful situation easier! purchase a rav4. My old car had broken down and desperately needed an upgrade. He made a stressful situation easier! More