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Stevinson Lexus of Lakewood

Lakewood, CO

4.8
1,759 Reviews

801 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 1,759 reviews

January 16, 2026

Great service. Although it took months to fix our trunk, they did a thorough job and covered the repair as promised. Erin is always so thorough and goes above an More

by Travis.roach24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Oct 13, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, Travis, for your wonderful review! We're thrilled to hear that you experienced great service and that Erin went above and beyond to ensure a smooth visit. Your trust in our quality and reliable support means a lot to us, and we look forward to welcoming you back soon!

January 16, 2026

Service department is generally quite efficient & professional. Sales department needs serious work on communication. Long story short, I "ordered" a car in September & received conflicting info ov More

by sallyhans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phoenix Chu
Jan 22, 2026 -

Stevinson Lexus of Lakewood responded

Thank you for sharing your experience and for acknowledging the efficiency of the service department. It’s understandable how frustrating it would be to receive conflicting information over several months when trying to secure a vehicle, especially after positive past experiences. Breakdowns in communication can quickly overshadow what should be a straightforward process. Your feedback about sales communication is important and will be reviewed internally. If you’re open to it, we’d appreciate the chance to talk through this directly. - Joey Guajardo, Service Manager, (303) 273-5141

January 15, 2026

Long time Stevenson Lexus customer, our 4th vehicle, and soon to be a 5th (see you in March Han). Always personal, friendly and professional service. I believe it was our 2nd time with Amber as our agent. E More

by tjohnst55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Sliter
Oct 15, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, tjohnst55, for your wonderful review! We're thrilled to hear that your experiences with Amber and our team have been personal, friendly, and professional. Your loyalty means the world to us, and we look forward to seeing you in March for your fifth vehicle!

January 13, 2026

Thank you Erin. You make Lexus service shine. Car is running fine. Happier with the car. More

by mhayashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Oct 13, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, mhayashi! We're thrilled to hear that you're happier with your car and that our service shines through. Your kind words about our reliability and support mean a lot to us, and we look forward to serving you again soon!

January 11, 2026

Sales team did a nice job showing the car. Finance director was upset and didn’t even shake my hand because I didn’t purchase an extended warranty More

by Dan Hoffart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Amaya, Jessica Haskins
Oct 15, 2026 -

Stevinson Lexus of Lakewood responded

Thank you for your kind words, Dan! We're thrilled to hear that our sales team did a nice job showing you the car. We appreciate your feedback regarding the finance director's reaction and will work to ensure our service remains guest-centric and supportive, regardless of warranty decisions. We hope to see you again soon!

January 09, 2026

Been a long time customer due to their excellence in customer service . Efficiency and professionalism. More

by Marisdiaz2142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoenix , Paul Genest, Dwaine Croft, Amber Sliter
Oct 13, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, Marisdiaz2142, for your wonderful review! We truly appreciate your recognition of our excellence in customer service, efficiency, and professionalism. Your trust in us means a lot, and we look forward to continuing to provide you with reliable and quality support in the future!

January 06, 2026

This is my third Lexus purchase and the process went smoothly. Special acknowledgement to Hayat Mohammed, my salesperson, for her help. More

by jameshasty
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Puckett
Oct 13, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, James, for your wonderful review! We're thrilled to hear that your third Lexus purchase went smoothly and that Hayat Mohammed provided you with the support you needed. We appreciate your trust in us and look forward to serving you again in the future!

January 06, 2026

Danny Gstalder was EXCEPTIONAL! !!!! He nade our transaction very pkeasant:) Buying a car us never fun, his professionalisum made all the diff. More

by Deborah Sacks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Gstalder
Oct 13, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, Deborah, for your wonderful review! We're thrilled to hear that Danny Gstalder made your car buying experience so pleasant with his exceptional professionalism. We appreciate your trust in our service and look forward to supporting you again in the future!

January 03, 2026

The staff at Stevenson have always been helpful on my new and used vehicle purchases and service is prompt and easy. Erin was polite and professional!! More

by Rick
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erin, Mike Parmakian
Oct 13, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, Rick, for your wonderful review! We're thrilled to hear that our staff has been helpful during your new and used vehicle purchases and that you found our service prompt and easy. Your kind words about Erin's professionalism will be shared with the team, and we look forward to providing you with trustworthy support in the future!

January 03, 2026

Convenient location and easy to work with staffs. Erin is wonderful! She checked in with us and inquired the time we were heading back. She ensured my car was charged and washed. More

by Chelsea
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Oct 13, 2026 -

Stevinson Lexus of Lakewood responded

Thank you, Chelsea, for your wonderful review! We're thrilled to hear that you found our location convenient and our staff easy to work with. Erin will be delighted to know that her support made your experience special, and we look forward to providing you with the same quality service on your next visit!

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