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Stevinson Lexus of Lakewood

Lakewood, CO

4.8
1,741 Reviews

801 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 1,741 reviews

January 17, 2026

Had a very pleasant experience buying the car we wanted. Mike was super helpful and nice to work with. No pressure and got the best price compared to the Lexus of Greenwood Village. Definitely will go back More

by msalehi1357
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Burgmaier
January 17, 2026

Chose to have 30,000 mile service done now; since 20k service is rotate tires. Never in my wildest dreams did I think that the technician had no apparent idea of what K & N products were, Note here, t More

by Garvjv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Bevans, Mike Burgmaier, Derek Puckett, Jerry Amaya, Steve Sumner, David Corsivo, Mike Parmakian
Jan 22, 2026 -

Stevinson Lexus of Lakewood responded

We appreciate you taking the time to provide detailed feedback about your service visit. It’s concerning to hear about the confusion around the air and cabin filters, especially when clear indicators were present. While we’re glad the issue was ultimately corrected, the initial oversight understandably affected your confidence in the process. Your comments about product knowledge and communication are valuable and taken seriously. Please feel free to reach out if you’d like to discuss this further. - Joey Guajardo, Service Manager, (303) 273-5141

January 16, 2026

Great service. Although it took months to fix our trunk, they did a thorough job and covered the repair as promised. Erin is always so thorough and goes above an More

by Travis.roach24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
January 16, 2026

Service department is generally quite efficient & professional. Sales department needs serious work on communication. Long story short, I "ordered" a car in September & received conflicting info ov More

by sallyhans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phoenix Chu
Jan 22, 2026 -

Stevinson Lexus of Lakewood responded

Thank you for sharing your experience and for acknowledging the efficiency of the service department. It’s understandable how frustrating it would be to receive conflicting information over several months when trying to secure a vehicle, especially after positive past experiences. Breakdowns in communication can quickly overshadow what should be a straightforward process. Your feedback about sales communication is important and will be reviewed internally. If you’re open to it, we’d appreciate the chance to talk through this directly. - Joey Guajardo, Service Manager, (303) 273-5141

January 15, 2026

Long time Stevenson Lexus customer, our 4th vehicle, and soon to be a 5th (see you in March Han). Always personal, friendly and professional service. I believe it was our 2nd time with Amber as our agent. E More

by tjohnst55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Sliter
January 13, 2026

Thank you Erin. You make Lexus service shine. Car is running fine. Happier with the car. More

by mhayashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
January 11, 2026

Sales team did a nice job showing the car. Finance director was upset and didn’t even shake my hand because I didn’t purchase an extended warranty More

by Dan Hoffart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Amaya, Jessica Haskins
January 09, 2026

Been a long time customer due to their excellence in customer service . Efficiency and professionalism. More

by Marisdiaz2142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoenix , Paul Genest, Dwaine Croft, Amber Sliter
January 06, 2026

This is my third Lexus purchase and the process went smoothly. Special acknowledgement to Hayat Mohammed, my salesperson, for her help. More

by jameshasty
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Puckett
January 06, 2026

Danny Gstalder was EXCEPTIONAL! !!!! He nade our transaction very pkeasant:) Buying a car us never fun, his professionalisum made all the diff. More

by Deborah Sacks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Gstalder