Stevinson Lexus of Lakewood

Pete Souvall was exceedingly pleasant and congenial to work with in my situation of having to replace my 2007 Lexus ES 350 that was deemed a total loss after being hit with a run-away trailer that came un work with in my situation of having to replace my 2007 Lexus ES 350 that was deemed a total loss after being hit with a run-away trailer that came unhooked from the vehicle of an uninsured driver. Pete was supportive and empathetic with my decision to hold off on buying a brand new Lexus during this very difficult time. I chose to use my insurance settlement to pay in full for a certified pre-owned Lexus identical to the car I had owned and loved. I really appreciated Pete's relaxed, positive and easy going demeanor as well as his ability to make conservation. He is knowledgeable about the Lexus product line and is very obviously passionate about his job. Pete was willing go an extra mile in customer service by delivering my car to my home in person since I had broken bones in my right foot as a result of the accident and was in a foot cast. I truly hope Pete is still with Stevinson Lexus two or three years when it will be time for me to buy a brand new Lexus as a fourth time buyer. Stevinson Lexus is lucky to someone as skilled as Pete on their team. More

We took delivery of a new 2013 Lexus RX 350 on Saturday, Jan. 26th. Every one we met and dealt with that day (see above list) gave us outstanding courtesy and attention. In addition to the names selected Jan. 26th. Every one we met and dealt with that day (see above list) gave us outstanding courtesy and attention. In addition to the names selected in the above list, all of whom were wonderful to work with, we were given a delivery tutorial by specialist Andrew Lovato, which made all the difference in driving the car off the lot with confidence. We understand that his position is a newly created one, and we feel that this service is paramount to enjoying and understanding our new car. He even offered to drive up to Evergreen to help us in the future, if we had a question. When we bought car mats before driving off in our new car, they were installed for us right on the spot. We've never been treated so well at a car dealership, and we're glad that we decided to buy a Lexus. Don Wood was our main contact and coordinator, and we were very well taken care of by him. It all went smoothly. More

Everyone at the dealership was exceptional in their customer service and I would certainly recommend them and also purchase from them again. I purchased a GX460 and I am very pleased with the truck. customer service and I would certainly recommend them and also purchase from them again. I purchased a GX460 and I am very pleased with the truck. More

Sherry and I have purchased cars in Virginia', Texas, Germany, Japan, California, Illinois and Colorado and we have never witnessed a better customer relations treatment than we received at Stevinson Lex Germany, Japan, California, Illinois and Colorado and we have never witnessed a better customer relations treatment than we received at Stevinson Lexus. Every person we were in contact with were friendly, knew the topics they talked about completely, did not attempt to "hustle" us at all, and were sure we understood exactly every issue before proceeding to the next topic. They made the transaction a pleasant one and convinced us that the purchase was from an integrity based organization which we both insist upon before we decide to do business with them. v More

Excellent experience. Devivery of this highly technical vehicle was handled excellently by Mike Tsuji! I started with another dealer and was very happy to move to Stevinson Lexus vehicle was handled excellently by Mike Tsuji! I started with another dealer and was very happy to move to Stevinson Lexus More

Everytime I go into the Dealership, everyone treats me like I'm the only one there. I get the best treatment, service and treats. I keep buying Lexus because of the service and friendliness of the staff like I'm the only one there. I get the best treatment, service and treats. I keep buying Lexus because of the service and friendliness of the staff. All my questions get answered and all my car issues solved. More

Mike, was incredible in teaching us all of the new features of the Lexus. It is like a sophisticated company he made seem so simple. features of the Lexus. It is like a sophisticated company he made seem so simple. More

We recently purchased a new RX350. Brenda and Derek were excellent to work with and made the process very easy. Everyone we dealt with was very professional and knowledgable. Mike Tsuji spent a lot of time excellent to work with and made the process very easy. Everyone we dealt with was very professional and knowledgable. Mike Tsuji spent a lot of time with us to be sure we were comfortable with all of the features of the car. Mike was very pleasant and knowledgable. Mike's role in the sell is critical to great customer satisfaction. We purchased previously and didn't have the same in depth explanation of features, etc. Glad to see that Lexus has this type of person for us to go to with questions! More

Brenda listened to what I wanted and made it happen. Prior to visiting Lexus I had visited Acura to compare the two. No comparison. Stevenson Lexus-Lakewood did not push their current inventory on me u Prior to visiting Lexus I had visited Acura to compare the two. No comparison. Stevenson Lexus-Lakewood did not push their current inventory on me unlike the sales staff at Mile High Acura. I'm driving my dream car and am loving it! Mike was great! I have never had a dealership sit down with me and show me how everything worked and then he offered to come to my residence if I had further problems with the garage door download. This is a GREAT service Lexus is offering. I had to call Mike for a follow-up question and he immediaty responded. More

Working with Stevinson Lexus was the best we have ever experienced with a dealership. Pete Souvall was considerate of what we were asking and addressed our requests in a no nonsense manner. That was wo experienced with a dealership. Pete Souvall was considerate of what we were asking and addressed our requests in a no nonsense manner. That was worth gold and we would definitely like to work with Pete again when the time arises. Happy New Year! Gerry and Crystal Kelly More