Stevinson Lexus of Frederick

In a Jam Decisions to be made Thank you for keeping us updated on a important decision between our 2007 RX 350 And trying to get us in a new 2015 RX 350. In your busy day on Satu Thank you for keeping us updated on a important decision between our 2007 RX 350 And trying to get us in a new 2015 RX 350. In your busy day on Saturday and us being away You made a sincere effort to connect us and we so appreciate your respect in our needs. We thank you too in getting with Art Smith in service , our loaner and all the support you and your staff are doing for us. We will see you Tuesday and try to work something out. More

2015 RX 350 Lease This is our 5th RX 350. One purchase and 4 leases. Love the product. Its my wife's car and she feels very comfortable and safe in the 350. We have This is our 5th RX 350. One purchase and 4 leases. Love the product. Its my wife's car and she feels very comfortable and safe in the 350. We have always loved the styling and performance as well as the service we get. We do less that 30K miles a year so we both win; you get a great low mileage car back and we get a new one for a reasonable lease rate. We did the deal with Sal Deleon who filled in for Kasey Goodrich. Both are 5 Star Sales Consultants. Tom MacKenzie More

Professional and responsive! I was pleasantly surprised how easy our car busying experience was through Brian and Kasey. They both exhibited extreme professionalism, knowledgeabl I was pleasantly surprised how easy our car busying experience was through Brian and Kasey. They both exhibited extreme professionalism, knowledgeable and highly customer focused. Through this process, I went to a number of dealerships and quickly decided that I would only do business at Stevinson Lexus of Frederick. My initial contact, Brian, was incredibly responsive and helped make the process efficient and stress free. I do feel that both Kasey and Brian went above and beyond and that has really made a difference in my perception of Lexus and desire to switch over to Lexus from BMW. Thank you! More

Above and Beyond!! Kasey was absolutely incredible to work with. I appreciated his honesty and his communication was very balanced and helpful and I did not feel press Kasey was absolutely incredible to work with. I appreciated his honesty and his communication was very balanced and helpful and I did not feel pressured as I did with other dealers. He answered all of my questions patiently and believe me, I had many. He made my buying experience absolutely stress free and so comfortable. If I had to rate his personal service, I would give him an 11 on a scale of 1-10. Great experience and I love my new car. Great dealership and staff. More

Excellent Customer Sevice Kasey was really terrific to work with. He went above and beyond to make this purchase work for me including getting a car from another dealer. He wen Kasey was really terrific to work with. He went above and beyond to make this purchase work for me including getting a car from another dealer. He went out of his way to make this a seamless purchase. He was fair, honest, up front and worked really hard to make this happen. I really appreciated all his efforts. I will absolutely recommend him to anyone I know in the market for a Lexus!! Thanks Kasey for all that you did!!!!! More

happy new lexus owner!! =) Great experience working with Kasey Goodrich. We have been in touch via email and phone for about a month while we were still in NYC. He made the proc Great experience working with Kasey Goodrich. We have been in touch via email and phone for about a month while we were still in NYC. He made the process so smooth that when we got to Boulder and dealership we were able to make a deal quickly and smoothly. Kasey is very personable and great with follow-ups. I would definitely recommend working with Kasey if you are in the market of getting a new car. Casey (can't remember last name) with technology department was also great with introducing us to all the features and tech set-up with the car. Adam helped us with the financing and got us through the most tedious and "boring" part in buying a new car quickly and painless. Very knowledgable. Overall very satisfied and happy customers!! =) More

my first almost NEW car Thanks to all at Stevenson Frederick. Kasey, Nate and Casey were great. The experience was not like the "buying a car" experience we all dread. I woul Thanks to all at Stevenson Frederick. Kasey, Nate and Casey were great. The experience was not like the "buying a car" experience we all dread. I would recommend them to my friends. They were extremely polite, respectful of time, and got what I wanted at a pretty good price. More

excellent Kasey was quick to get back with us and even came in on his day off to meet with us on the purchase of our truck. Kasey was quick to get back with us and even came in on his day off to meet with us on the purchase of our truck. More

Scheduled Service Once again Lexus of Frederick service department ranks excellent in service delivery.!! The entire team from beginning to end was great. On time with Once again Lexus of Frederick service department ranks excellent in service delivery.!! The entire team from beginning to end was great. On time with commitment and when you leave you understand with a thorough knowledge of what's due to prepare for your next service visit. Thank You!!! Linda L. More

Driving Butter The Entire experience working with Stevinson was very positive. The car itself is like "driving butter," it is beyond luxurious. I am very happy with The Entire experience working with Stevinson was very positive. The car itself is like "driving butter," it is beyond luxurious. I am very happy with the service and with the car. Kasey was great to work with More