Stevinson Hyundai of Longmont | Page 5

Do not use their service department! They cannot be trusted! They don't get your vehicle in at your appointment time, they don't thoroughly do the inspections, they make excuses that t They cannot be trusted! They don't get your vehicle in at your appointment time, they don't thoroughly do the inspections, they make excuses that the notes don't come over when you book online and make notes for the service appointment, and I can go on and on. DO NOT USE THEM! All they are doing is taking your money and not providing service. They lie! More

I have purchased 3 vehicles here and the service is spectacular. I also exclusively get my cars worked on here. Great people. spectacular. I also exclusively get my cars worked on here. Great people. More

Worst experience ever took my car there for an engine light and blue link command that engine had fatal issue! Told the engine needed replaced took 64 days and 2500 car rental and they found a spark plug light and blue link command that engine had fatal issue! Told the engine needed replaced took 64 days and 2500 car rental and they found a spark plug was bad lied to over and over that they were working withs service center in California ! Then told me a spark plug was bad refused to pay for rental car and told me to call Hyundai customer service which said they would cover it then denied it and said a district manager would call and nothing!!DON’at GET CAUGHT by using them you have been warned Hyundai and this dealership just lost a 4 car family that will never buy a car from them again and I will never go to or let anyone I know use a Stevesion dealership as they support this kinda of worthless service! Just don’t do it!! More

I don't know about buying your car here, but DO NOT USE THEIR SERVICE DEPARTMENT. They have had our car for over 2 weeks. At first, it started out well and we heard it would be a few days. It has been over THEIR SERVICE DEPARTMENT. They have had our car for over 2 weeks. At first, it started out well and we heard it would be a few days. It has been over a week and 5 phone calls later with not one word from them. I had to go in personally to hear what was going on with my car. When I did, the manager, Tim, gave me his card and stated he would call me the next day and tell me what was going on. I waited all day with no call. I called the number he gave me on his card, stating it was his number, only to receive a message that it was a regular line for Hyundai's service department. Steve and Tim could not care less! I understand the delays with trying to deal with Hyundai, but not keeping someone apprised of their situation is just plain rude and lazy! I even told Tim that I understand delays, but all I am asking for is communication when you are trying to handle 2 jobs and a kid in school with one car and/or a short term loaner. Shame on them and I hope they have to deal with the same kind of disrespect in the future, so that they know what it feels like to be helpless. More

I loved my experience at this dealership for several reasons, one, Tanner made time for me as soon as he called this morning and got me out the door with my Fiesta St by the night. 2) they worked with m reasons, one, Tanner made time for me as soon as he called this morning and got me out the door with my Fiesta St by the night. 2) they worked with me on price upon the understanding that as long as my car was fully paid off and I had money towards a small repair it needed, I would drive off the lot in the car, 3) all the guys in numbers and market were so well versed in what they were selling it felt text book. 4) I bought gap insurance and unlike any dealer I’ve dealt with before, this one was ecstatic I bought it because it saves me a lot of agony down the road, should anything go wrong. Without even a close second, this dealership was the easiest to work with, the warranty is priced well, and all the staff stay on the SAME PAGE. Not one person promised me something the other wouldn’t back up. My Fiesta and I thank you guys kindly for getting me out of my Vw. Nick More

Do not shop at this dealer. They trick you with every corner to get you in. Make sure you have everything in writing. Do not trust anyone here. They bag you for the good review They trick you with every corner to get you in. Make sure you have everything in writing. Do not trust anyone here. They bag you for the good reviews even though you are not happy with them. My car supposedly come with the all weather floor mats. When I got my car it did not....I asked them where my floor mat is. They told me to give them a perfect review score from the Hyundai corp. then I will get it. However, they did not give me a floor mat even I gave them a perfect score. Now I am going to talk to Hyundai corp. about this issue. More