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Stevinson Hyundai of Longmont
Longmont, CO
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I wanted to reach out and share my experience with Stevinson Hyundai of Longmont. I recently had a major warranty repair issue with my vehicle that took the engineers from Hyundai Corporate (Hyundai M Stevinson Hyundai of Longmont. I recently had a major warranty repair issue with my vehicle that took the engineers from Hyundai Corporate (Hyundai Motors America) over 9 months to fix. I want to make it clear that as soon as Hyundai Motors America engineers approved something to be fixed it was handled immediately by the Stevinson team. The shop technician Seth I believe did the majority of the work on my vehicle and he was tenacious about finding the problem and getting fixed, I received none of the normal dealer “runaround” about not being able to figure things out. He dug in and HANDLED things. Normally, one would think this would be a nightmare situation, but from the moment Steve Lines the Service Manager took charge of the repair, things worked flawlessly. Scott DeSimone the General Manager was incredible to work with and took time to make sure I had a loaner car or rental car throughout the process. Constant updates, excellent communication, made what could have been a terrible situation, seamless! All in all, they got my car finished and it works flawlessly now, they even went ahead and handled a few warranty items that I didn’t even realize it needed. If you have a Hyundai and you need service of any kind done, go to Stevinson you won’t regret it. Their level of service and commitment to doing the right thing is unparalleled. Steve and Scott are incredibly great to deal with, and make even the toughest of situations easy! More
Sean was great! Very friendly and helpful. He was transparent about the whole process and this was our first time buying a car from a dealership. transparent about the whole process and this was our first time buying a car from a dealership. More
Best car buying experience ever had thanks to Jim! Honest, fair and friendly! Hard to find these days. Would definitely recommend to anyone in the market to buy a car Honest, fair and friendly! Hard to find these days. Would definitely recommend to anyone in the market to buy a car More
They don't honor the coupons available online I recently had my Hyundai serviced with them and they didn't honor the 15% discount available online for any service above $500. I have spent more tha I recently had my Hyundai serviced with them and they didn't honor the 15% discount available online for any service above $500. I have spent more than $900 and yet they only provided 12% discount. I called the service when I realized the applied discount was less than the online, they said they needed to talk with managers and later refused to honor that. I did ask them if they needed me bring a print out of coupon earlier and they said, they don't need a hard copy. My only mistake was I didn't catch the 15% vs 12% difference while paying at the shop but did ask them if they have applied the coupon. I feel it's just shady way of doing business. I will not recommend them to anyone as they lack ethics in their business practices. If they don't honor the coupon as a soft copy they should've told that specifically. I did tell them about the online coupon and asked for that discount. They applied some coupon and gave me less discount. This is just not a ethical way of doing business. More
Great dealership Had been looking for a car on line for awhile and zeroed in on a used GMC Acadia Stevinson had. Drove 6 hours to deal on this vehicle. Drove away fee Had been looking for a car on line for awhile and zeroed in on a used GMC Acadia Stevinson had. Drove 6 hours to deal on this vehicle. Drove away feeling good about my deal from Davis Walker. Many thanks to the whole team at Stevinson Hyundai for a great experience. More
Great dealership Had been looking for a car on line for awhile and zeroed in on a used GMC Acadia Stevinson had. Drove 6 hours to deal on this vehicle. Drove away fee Had been looking for a car on line for awhile and zeroed in on a used GMC Acadia Stevinson had. Drove 6 hours to deal on this vehicle. Drove away feeling good about my deal from Davis Walker. Many thanks to the whole team at Stevinson Hyundai for a great experience. More
Best car buying experience ever! I had the pleasure of buying a 2019 Hyundai Santa Fe at Stevinson Hyundai of Longmont on the 20th of December 2019. I dealt with Pierce, Chris and Sco I had the pleasure of buying a 2019 Hyundai Santa Fe at Stevinson Hyundai of Longmont on the 20th of December 2019. I dealt with Pierce, Chris and Scott, who's the GM. I was treated like royalty from beginning to end. I believe I received a stellar deal, without one glitch in the entire process. They got me the best financing and set me off on a new journey with a beautiful car. I am beyond pleased and cannot recommend any Stevinson dealership more highly. Stevinson stands up to their incredible reputation and I'm very grateful! More
I was told by the service department during Thanksgiving week that i'd be contacted when my part came in. Also that i'd have to make anothet appointment to have my trunk latch fixed. Also the owner posted a week that i'd be contacted when my part came in. Also that i'd have to make anothet appointment to have my trunk latch fixed. Also the owner posted a message to my google review that he would contact me. NONE OF THESE THINGS HAVE HAPPENED AS OF TODAY. Why? More
Straightforward and complete. This was a pretty easy transaction. We paid cash and the car we wanted was available. We did some pre-shopping and the car we selected we had rented This was a pretty easy transaction. We paid cash and the car we wanted was available. We did some pre-shopping and the car we selected we had rented a couple of times previous to the transaction. Davis was great and seemed to understand exactly what we wanted and he was very helpful in completing our goals. sl More
Good Experience Had the vehicle in stock that we were interested in, and were able to make a deal quickly. Have also used their service dept and always goes well. Had the vehicle in stock that we were interested in, and were able to make a deal quickly. Have also used their service dept and always goes well. More