Back

Stevinson Hyundai of Longmont

Longmont, CO

3.5
440 Reviews

600 S Main St

Longmont, CO

80501

Directions

By Type

Showing 440 reviews

January 18, 2017

Terrible, unprofessional experience I'm not really sure where to begin, as I had a very disappointing experience buying my first car. I guess it started on Dec 3rd when I first came in More

by Egrimm220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Rosa, Felipe Alzamora, Pierce von Schlesien, Eric Bruce
Jan 19, 2017 -

Stevinson Hyundai of Longmont responded

Thank you for you feedback. I am aware of this situation and first wanted to apologize for the lack of communication and the time in which it took to get your car. You purchased a vehicle that is in very high demand and as you know we didn't have the exact model on the ground and found one that was incoming for you. Unfortunately the vehicle was delayed at the port and arrived late due to circumstances outside our control. Once we saw that the vehicle was going to be delayed, we got in touch with Hyundai to do whatever we could to make this vehicles timely arrival a priority. We actually requested that Hyundai put you car at the top of the list as our number 1 priority. We absolutely should have done a better job communicating this to you. We did make sure to provide you with a band new courtesy vehicle to take to Wisconsin which ultimately saved your new vehicle quite a few miles. We did also satisfy your request to provide a full set of all weather mats for free. When i personally spoke to you at the time we agreed to provide you with the loaner and mats you conveyed to me your satisfaction. We realized some breaks in our communication and offered ways to resolve them and to ultimately make you happy and I thought we accomplished that. I am sorry that we fell short. I have discussed this with my team and can ensure that something like this will not happen again. If there is anything not resolved at this time, please feel free to contact me at your convenience. Thanks for taking the time to provide feedback and enjoy your new Hyundai! Scott A. DeSimone General Manager 970-556-5247 cell

January 12, 2017

Excellent buying experience Great service online and in person, had most of the information I needed before I got to the dealership, was treated great when I got to the dealersh More

by damzel00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Rosa, Pierce von Schlesien
Jan 12, 2017 -

Stevinson Hyundai of Longmont responded

We're glad to hear you liked your experience! Thank you, and thank you for your business.

January 11, 2017

Good experience The vehicle spoke for itself in terms of drivability, handle, design and warranty. I immediately loved the 2017 Santa Fe Sport when I drove it. The st More

by jenn.medoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierce von Schlesien, Brennan Varone
Jan 11, 2017 -

Stevinson Hyundai of Longmont responded

Thank you Jenn! We appreciate your business. Enjoy your new Santa Fe Sport!

December 22, 2016

Super Experience Had the best experience with Sean. He was totally efficient and extremely helpful especially with all the new electronics. We had not bought a new c More

by oraff13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Tracy in Sept 2016, Pierce von Schlesien, Sean Miskell
Dec 27, 2016 -

Stevinson Hyundai of Longmont responded

So great to hear! Thank you for taking the time to leave such a great review.

December 21, 2016

Satisfied After receiving poor customer service from a different dealership it was nice to get good service here. I had to travel out of state, but it was worth More

by sara.t.pino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't Remember
Dec 21, 2016 -

Stevinson Hyundai of Longmont responded

Thank you for allowing us to earn your business!

December 19, 2016

Customer Service I purchased a 2015 CPO Hyundai Tucson from Stevinson last month. My sales experience was excellent and the initial customer service from Eric Bruce w More

by UnHappy79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Baugher, Scott DeSimone, Eric Bruce
Dec 19, 2016 -

Stevinson Hyundai of Longmont responded

Good afternoon! I am very sorry to hear about your experience. Matt did get with me after speaking with you and I agreed to get the key for you. The lack off communication is not okay and I will make sure that issue is corrected. I will have key ordered today for you. Many times when we trade for a vehicle we get both sets of keys and other times we only get the one. I know matt was also in contact with the body shop making sure they go above and beyond on your vehicle as well. Again my sincere apologies for the lack of communication and I will contact you once the key is in. Thank you, Scott DeSimone General Manager

December 16, 2016

Very easy to work with! Went to look at used cars and worked with Chris Tracy. He patiently spent a lot of time showing the available cars. After another appt. at another dea More

by pjfree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Tracey, Matt Baugher, Pierce von Schlesien
Dec 21, 2016 -

Stevinson Hyundai of Longmont responded

Thank you for allowing us to earn your business.

December 10, 2016

Friendly Staff and Great Deals I loved the "no pressure" experience at Stevinson. The staff were very friendly and showed me plenty of options. I got a great deal on a new Sonata. More

by byronb99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Miskell
Dec 12, 2016 -

Stevinson Hyundai of Longmont responded

Thanks for the kind words! We appreciate your business.

December 09, 2016

Elantra My daughter needed a car to finish high school and college so we tested several mid sized cars and liked the Elantra best. The value addition is a fan More

by pearwill7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jarratt diggs, Christopher Tracey, Pierce von Schlesien, Steve Lines
Dec 09, 2016 -

Stevinson Hyundai of Longmont responded

Thank you for allowing us to earn your business!

December 09, 2016

Shop in Longmont Stevinsons Hundai for the BEST OF EVERYTHING Jim ROSA is an excellent sales person. 1. I had an appointment 2. Jim Rosa Knew what I was looking for 3. JIM ROSA was well prepared for all of my req More

by jamesbrehm81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Rosa
Dec 09, 2016 -

Stevinson Hyundai of Longmont responded

Thank you for sharing your great experience with Jim Rosa!!

...
17
...