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Stevinson Chevrolet
Lakewood, CO
402 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 402 reviews
September 05, 2012
By far the worst dealer I have ever worked with, PERIOD!. Buying a used truck for my son at college in Golden, hoping that a local dealer would be the best to work with and build a relationship with. Every Buying a used truck for my son at college in Golden, hoping that a local dealer would be the best to work with and build a relationship with. Everything was a hassle. Questions got passed off from person to person and never got answered. We never got the inspection/emmission coupon, so yet another trip back. Issues that we found with the truck in the first 24 hours, they do not want to deal with. They say it is my problem to get it fixed. Who ever hears of a salesman not delivering the vehicle for pickup. Only at this dealership! I call to schedule the pickup and am told it is has been prepped and ready. My son goes to pick it up and then they start peeling the dealer stickers off and washing it. Needless to say it was not a good job. After spending $21k, I will never go back to this dealer or any of their affliates. Oh, do you know they put a remote disablier in every car they sell, new or used? I only figured this out after I had problems starting the truck. They say it is so no ones steals the vechicle after hours. It is installed by some "hack"; by cutting wires in the harness and wrapping the connections with electrical tape. And it is left in the car after you take delivery. Again(9/4/2012), we call the dealer with a check they gave my son. No one knows what it is for, a run around again and it's not made out to us. The woman who handles Titles, who might know, is never at her desk and doesn't return calls. So now I'm shipping the truck back to NY, so I can deal with it and take care of the issues. I'm out another $1200 and my son does not have a car. More
by nycardriver
Employees Worked With
Jerry Theimer
August 22, 2012
My wife and I purchased a second home in Vail last year and we wanted to have a Suburban that we could leave there year round. I contacted Stevinson Chevrolet and spoke to Jim Page. He was extremely helpf and we wanted to have a Suburban that we could leave there year round. I contacted Stevinson Chevrolet and spoke to Jim Page. He was extremely helpful in finding the right vehicle at the right price. We made the deal over the phone based on what he was telling me and I felt confident in sending him a check for the car. My wife and I arrived a week later to pick up our certified pre-owned 2012 Suburban. Jim picked us up at the airport, took us to the dealership to sign a couple papers and explain all the buttons and switches, and 45 minutes later we were off to Vail. Our experience with Stevinson Cheverlot and Jim Page in particular was excellent. Jim picking us up at the airport was a "touch of class" and was very much appreciated. I intend to return to the dealership for my service and would highly recommend Jim Page for the purchase of any new or pre-owned vehicle. K. Morefield Richmond, TX More
by kmorefield
August 14, 2012
we had no question that went unanswered, every concern was addressed and the deal was entirely satisfactory. In addition, when we wanted some non-dealer additions, the means to achieving them at dealer c was addressed and the deal was entirely satisfactory. In addition, when we wanted some non-dealer additions, the means to achieving them at dealer cost was quickly and satisfactorily addressed. One of the best experiences ever! More
by Westernaires
July 17, 2012
Satisfactorily handled a puzzling problem regarding computer thinking that I was about to be and end of range of diesel exhaust fluid when I wasn't. A part was replaced and the system reprogrammed. I computer thinking that I was about to be and end of range of diesel exhaust fluid when I wasn't. A part was replaced and the system reprogrammed. I can't imagine anyone else being able to solve that problem. More
by RWJones
July 16, 2012
Worked with Bob and Bill on new 2012 Sonic. Kirk has given attention to service details and always answers any question I have. I look forward to to a great relationship with Stevinson for all my needs. given attention to service details and always answers any question I have. I look forward to to a great relationship with Stevinson for all my needs. Thank you More
by davergood
Employees Worked With
Bill Weaver, Kirk Heydman
July 16, 2012
Very friendly answered all question that I asked.would recommend fred gonzales to all my friends and family. Plu s got the car I wanted with a great price. He was very helpful in finding me the right car recommend fred gonzales to all my friends and family. Plu s got the car I wanted with a great price. He was very helpful in finding me the right car for me. More
by lorettarivera
Employees Worked With
Fred gonzales
July 15, 2012
We have had or 2005 Silverado serviced at Stevinson since we bought it in 2008. Chuck Sparks has been our service representative the entire time. He has been very friendly and easy to work with. He unders we bought it in 2008. Chuck Sparks has been our service representative the entire time. He has been very friendly and easy to work with. He understands your service need or repair problem and has seen to it that it was done properly and timely. The truck always performed great when we got it back. I have always had a good experience working with Chuck and this dealership. More
by seaholm
Employees Worked With
D. Randolph Seaholm
July 12, 2012
I am very pleased with Stevinson Chevy's quality work. I am especially pleased with Chuck Sparks' professionalism, knowledge, courtesy and willingness to explain in detail the service work he recommended fo am especially pleased with Chuck Sparks' professionalism, knowledge, courtesy and willingness to explain in detail the service work he recommended for my vehicle. Chuck has overseen two major sevice matters with my Tahoe and Silverado, and all the work was accomplished as he promised. I have complete trust in Chuck, and he goes the extra distance to take care of his customers. Kevin McCasky More
by KevinMcCasky
July 12, 2012
Joe has alway provided our family with the best and most friendly service for our vehicles. He clearly demonstrates why Stevinson provides clients "Customer Satisfaction". friendly service for our vehicles. He clearly demonstrates why Stevinson provides clients "Customer Satisfaction". More
by g80215
