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Stevinson Chevrolet

Lakewood, CO

Overview
Reviews
Vehicles
4.5
435 Reviews
Call Dealership (720) 704-2290
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15000 West Colfax Avenue

Lakewood, CO

80401

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Showing 435 reviews

April 05, 2025

It took almost six hours to do an oil change and tires with everything in stock and an appointment. Costed me a day of work More

by anthorou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Apr 11, 2025 -

Stevinson Chevrolet responded

Hi, I sincerely apologize for the excessive time we took during your recent visit. I understand how frustrating it can be to spend an entire day waiting for a simple service, especially when you had an appointment. This is certainly not the level of service we aim to provide, and I want to ensure that this doesn’t happen again in the future. Please contact me at your earliest convenience. We value your time and business, and I would like to make this right. - Mark Barnett, General Manager, 720-704-2290

April 05, 2025

Horrible experience! It is no longer the old Stevenson, I was told by the person that checks your vehicle in is that a large company purchased it and they just push the More

by Bad!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Carter
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Apr 11, 2025 -

Stevinson Chevrolet responded

I deeply regret hearing about your experience with us, and I want to sincerely apologize for the lack of communication and the lack of service you received. This is certainly not the level of care we strive to provide our guests, and I completely understand your frustration. I will be reaching out to you to discuss this matter further, but please feel free to contact me at your earliest convenience. Your feedback is incredibly valuable, and I would like to ensure we resolve this situation. - Mark Barnett, General Manager, 720-704-2290

April 01, 2025

Ian Cater went above and beyond with helping and explaining things to me about my truck. Great experience all around. More

by elkhorn77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carter
Report | Print
March 30, 2025

I have been coming to Stevenson for 5 years and never been more pleased. The price is right and easy scheduling. More

by funkster411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carter
Report | Print
March 28, 2025

I brought my Tahoe in because of a leak. They looked at it for 90 minutes, said they would call me later that day with an estimate, and I never heard from them again. I called twice the foll More

by AJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fransisco Aguilar
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Mar 28, 2025 -

Stevinson Chevrolet responded

Hi AJG, I'm Mark Barnett the General Manager of Stevinson Chevrolet. My sincere apologies that no one reached out to you with an estimate as requested. When you have a moment please call me at 720-229-1224 and I'll personally follow-up with you to get you the right information. Thank you for letting me know and I look forward to your call. Mark Barnett General Manager Stevinson Chevrolet

Mar 28, 2025 -

AJG responded

Thanks for reaching out Mark, but the problem has already been fixed. No need for a call. I found a better dealership to take my vehicle.

March 27, 2025

Great job by Kevin our sales rep. Very knowledgeable and helpful throughout the buying process. More

by Patrick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Kramer
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March 24, 2025

Salesman Kevin Kramer and sales manager Francisco Aguilar gave us the best deal of any metro area dealer. More

by Ktraughber77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kramer, Fransisco Aguilar
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March 22, 2025

Great as usual! ! Even got a car wash without having to ask. Thank you Ian More

by destynee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carter
Report | Print
March 22, 2025

It has good service and the staff is really competent they treat you good while you’re waiting for the service More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carter
Report | Print
March 15, 2025

Wish they would have told me re oil pan leak before I was getting checked out. So it could have been taken care of before it became a bigger problem. Where is the communication. How do I know they did all More

by Heart1946
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Mar 27, 2025 -

Stevinson Chevrolet responded

I appreciate you bringing this to my attention, and I sincerely apologize for the lack of communication regarding your oil pan leak. We strive to provide clear and thorough service updates, and it’s concerning to hear that this information wasn’t relayed to you in a timely manner. I’d like to discuss this further and ensure we address any concerns you have. Please contact me at your earliest convenience as your feedback is important, and I want to make things right. - Mark Barnett, General Manager, 720-229-1224

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