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Stevinson Chevrolet

Lakewood, CO

4.3
525 Reviews

15000 West Colfax Avenue

Lakewood, CO

80401

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Showing 525 reviews

September 23, 2025

Pleasure and straight forward dealership. Device rep was helpful and kept me informed the whole time. More

by neversummer166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Sierre, Kirk Heydman, Ian Carter
September 22, 2025

had two horrible experiences since this spring. They replaced a the radiator. then 4 weeks later the cooling line from the radiator to the transmission popped off. I live far away so had to spend More

by jake
Recommend Dealer
No
Employees Worked With
Ian Carter
Sep 25, 2025 -

Stevinson Chevrolet responded

Jake, thank you for sharing your experience. I want to sincerely apologize for the repeated problems you’ve encountered after having your vehicle serviced with us. I’m also concerned to hear that your new brakes continue to squeal despite being told it was “just dirt.” Your trust in our service team has clearly been damaged, and I take that very seriously. I will be contacting you directly, but you are also welcome to reach me anytime. - Brian Ballard, Service Manager, 303-302-3351

September 20, 2025

4 hours to buy a car for cash. In past 1 to 2 hours. Dealer did not send paperwork for getting plates after 7 weeks and I had to call. They did not send fedex next day as I reque More

by RANDY.KLOOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
aaron in finance very slow, Fransisco Aguilar, Henry Solis
Sep 25, 2025 -

Stevinson Chevrolet responded

Randy, thank you for bringing this to my attention. I want to sincerely apologize for the frustration and inconvenience you experienced during and after your purchase. Failing to send your documents on time, or by FedEx as you requested, caused you unnecessary delays, and I regret the time and effort you had to spend correcting these issues. This is not the level of organization or professionalism we expect. I will be contacting you directly, but you are also welcome to reach me anytime. - Mark Barnett, General Manager, 720-704-2290

September 20, 2025

Appointments were overbooked so wait time was longer than expected. I was told the oil change special price didn’t apply to me and that I would have to pay for an additional 2 quarts of oil. I complained t More

by dsp0863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not known
Sep 25, 2025 -

Stevinson Chevrolet responded

Thank you for sharing your feedback. I want to sincerely apologize for the frustration you experienced during your recent visit. I also regret that your concern about not receiving points was not properly addressed or corrected by your advisor. These kinds of oversights create unnecessary frustration and diminish trust, and I take your comments very seriously. I will be contacting you directly, but you are also welcome to reach me anytime. - Brian Ballard, Service Manager, 303-302-3351

September 19, 2025

The past 2 times my vehicle has been there were nightmares. The first of the awful services was due to an electrical issue they couldn't resolve after having it for 2 weeks and had no communication More

by crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal, Kirk Heydman, Pat Villano
Sep 25, 2025 -

Stevinson Chevrolet responded

Crystal, thank you for taking the time to share your experience. I want to sincerely apologize for the repeated frustrations you’ve had with your vehicle in our service department. This is not the level of professionalism, organization, or care you should expect from us. I will be contacting you directly, but you are also welcome to reach me anytime. - Brian Ballard, Service Manager, 303-302-3351

September 19, 2025

Excellent customer service and communication, always willing to answer any questions. I like the tool they use to let you know status More

by Tony.nielsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Heydman, Pat Villano, Joe Knobbe, Gene Ashton, Ian Carter
September 17, 2025

Kevin is the best! He always takes great care of me. This is my fourth truck I bought from him. More

by denpor48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kramer
September 15, 2025

Ian, in the service dept is always pleasant and responsive. Thank you to the service tech who changed the oil on my 2023 Z06. More

by Greg Ibsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carter
September 15, 2025

Great customer service I always buy my trucks there Thank you to Kirk Heydman very helpful More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Heydman
September 15, 2025

Kirk was very professional & handled my warranty issue very satisfactory. I’ll continue my services with Stevinson Denver West More

by aharrisonco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Heydman
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