Stevenson-Hendrick Toyota Jacksonville

Gio is a great salesman to work with. This is the 3rd vehicle I bought from him. He is so helpful in every aspect. Best employee you have ! This is the 3rd vehicle I bought from him. He is so helpful in every aspect. Best employee you have ! More

Justin Conwell was the best from start to finish with helping us purchase a new Toyota Camry Hybrid. He was honest, extremely responsive leading up to our appointment day, and patiently worked with us to helping us purchase a new Toyota Camry Hybrid. He was honest, extremely responsive leading up to our appointment day, and patiently worked with us to secure a good deal. More

Jeremy Henderson was great. He made sure that I felt like more than just a customer. He made sure that I walked out with the right vehicle for my needs. Great experience over al He made sure that I felt like more than just a customer. He made sure that I walked out with the right vehicle for my needs. Great experience over all and would recommend anyone buy from him. More

He was nice and very informative and helpful and was doing everything he could to help get a car doing everything he could to help get a car More

These guys know their work well. Don’t waste a minute to catch your attention. Good business mindset Don’t waste a minute to catch your attention. Good business mindset More

Giovanni was great in assisting my husband and I with purchasing a used truck. He worked with us and was able to get a rate and a payment that we are comfortable with. purchasing a used truck. He worked with us and was able to get a rate and a payment that we are comfortable with. More

Chris Oden did a great job from start to finish. Easy and painless buying experience. Easy and painless buying experience. More

Michael M. was super helpful and made the process of purchasing a vehicle fast and easy. I would definitely buy from him again. was super helpful and made the process of purchasing a vehicle fast and easy. I would definitely buy from him again. More

Very upfront when dealing with the prices understand and customers needs. They also were very friendly and knowledgeable about what they are saying and selling. The is the sixth car I have bought from them. customers needs. They also were very friendly and knowledgeable about what they are saying and selling. The is the sixth car I have bought from them. More

My experience dealing with this dealership during the purchase of a pre-owned Maserati was pretty negative. This was an easy cash deal with the car leaving the state and a buyer who is very experienced i purchase of a pre-owned Maserati was pretty negative. This was an easy cash deal with the car leaving the state and a buyer who is very experienced in purchasing cars remotely. Communication, in general, was very poor. My salesman, Justin Cornwell, while being semi-friendly, could not get things done fast or properly with his manager, who appeared to be a problematic person and who did not want to work with me and Justin to get to a number I had in mind, much likely trying to avoid a cash deal. To move things forward, I ended up agreeing to the deal and left a deposit. I then reached out to George Popajohn (the GM) and Ray Calhoun (the sales manager), and neither of them returned my emails, which was really unprofessional. Ultimately, during the time we went back and forth, and as I was working with Justin to finalize a couple of things, the car was sold to some other buyer while they held my deposit! That was, to me, super-unprofessional since no one informed me as to what was going on and my deposit was meant as a way to secure the car. My deposit was finally refunded days later after I pursued the matter multiple times. Overall, I am giving the dealership a generous 2 stars because Justin was nice, but otherwise, this is a 1-star operation based on this experience. More