Stevenson-Hendrick Toyota Jacksonville

Traded in my Ford ranger today for a nice new RAV4 Allen is True Professional! is True Professional! More

Mo and Mike were amazing would recommend going to them! They worked with us on everything! They worked with us on everything! More

This is the 6th car we have purchased from this dealership. We typically have an amazing experience with the salesmen and this time was no different. The original person, Jeremy who helped us out w dealership. We typically have an amazing experience with the salesmen and this time was no different. The original person, Jeremy who helped us out was great. I wanted a particular color, trim, and package Rav 4 Hybrid and he was able to find one and let me know when it would arrive. Jeremy was out of town when the Rav4 came in but was able to pass it over to another salesman, James, who helped finish up the transaction. Kevin was our finance person that came to talk to us with Jeremy and again with James and we had experience with him before when we bought my husband's Tacoma. I was a bit disappointed with negotiations this time, I felt there wasn't much back and forth, just a here, this is what I am offering take it or leave it. That is not what was said but it felt that way. I told Christian (financial guy number 2 who we signed the paperwork with) I did not want any negative equity in the trade in and I knew the car I was trading in was at least worth what was owed (according to KBB, even in fair condition, it was worth more than the amount we owed), but they refused to go up any and stated that we were "saving money in taxes." That might be true but what does that have to do with giving me the full pay off amount? Absolutely nothing. At that point my blood sugar was low (type 1 diabetic) and I needed to be done with this whole thing so I said I do not want to finance with them and decided to go with Navy Federal instead, since I already had a pre-approved check for the amount that was needed. Christian did not argue or try to change our minds and proceeded to change the paperwork so we could sign it. All in all, I got the car I wanted and the payment and interest rate with GAP that I could actually live with so I am happy. Sales people are always great to work with here. More

We purchased as a new forerunner today and we love it. ....you have to come and see allen when you already to get you one!! ....you have to come and see allen when you already to get you one!! More

We came in today and we got an Awesome 4 runner! ! We love it!! Come see Allen ! We love it!! Come see Allen More

I got vehicle #6 Today! ! Allen's your Guy here at Stevenson Hendrick Toyota! Gotta get your Toyota Rav4 ! Allen's your Guy here at Stevenson Hendrick Toyota! Gotta get your Toyota Rav4 More

They were very helpful in meeting our budget for a new car purchase and listened to our requests. car purchase and listened to our requests. More

Always a professional and customer friendly atmosphere. I drive past a local Toyota dealership to go to Stevenson. I drive past a local Toyota dealership to go to Stevenson. More

They took care of us & got us exactly what we wanted! Easy to talk to & reasonable Easy to talk to & reasonable More

Justin Conwell was an amazing sales representative. He answered every question me and my wife had. He went above and beyond the scope of his position. We feel extremely satisfied with our decision. He answered every question me and my wife had. He went above and beyond the scope of his position. We feel extremely satisfied with our decision. More