
Stevenson-Hendrick Honda Wilmington
Wilmington, NC
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I had to put a 2nd engine in the car they sold me; and that was after the one they replaced had blown up. Sales was rude and absolutely no recognition and support from them when the engine they sold me t that was after the one they replaced had blown up. Sales was rude and absolutely no recognition and support from them when the engine they sold me threw a rod. Crappy service and crappy salespeople. Do yourselves a favor and avoid this place at all costs. More
Claude Hunter- We had an AMAZING experience with Claude. He went above and beyond in every aspect. He was attentive, thorough and never once pressured us. He made buying a vehicle easy and enjoyable Claude. He went above and beyond in every aspect. He was attentive, thorough and never once pressured us. He made buying a vehicle easy and enjoyable. Great guy overall! More
Bought with cash a 2005 BMW convertible which was billed as "a classic"- not certified but supposedly checked over by service dept with very few needed repairs. Paid higher than market for it "as is" bc it as "a classic"- not certified but supposedly checked over by service dept with very few needed repairs. Paid higher than market for it "as is" bc it only had 57,000 miles on it. Five months and Lord knows how many problems later-with bills sky-high to exotic repair shop- I can't drive it out of town without fearing it'll stop on me. I'm the shop for the THIRD time, third set of repairs, new ignition switch, oil leak, other "dash light" problems- now has emissions problem. I'll have over 16k cash in this "classic" soon with no end in sight. Told by the salesman at Honda they'd love to sell me an updated used car, but not to expect much on trade in- should have been wholesaled off the bat!! I'm stuck with an endless cash sucker, Yes, I bought it, paid cash, "as is", but having bought 5 prior cards through Stevenson, you'd think they'd try to make it right. No effort. Laughing all the way to the bank. I'm not a complainer by nature, but this has been a HUGE ripoff. Do not buy a used car from them unless having it mechanically checked FiRST. They've done ZERO to acknowledge their sleazy sales tactics and supposed multi-system service check before I bought it. THEY should've wholesaled it and never sold it "in good faith" to a cash paying customer. Now I'm saddled with huge repair bills in a car I cannot trust, only 4k miles driven....it should be unlawful, More
Great experience. .Turned in my lease for purchase of a new car. Worked with Craig and he made the process seamless. Great communication and very informative. Highly re .Turned in my lease for purchase of a new car. Worked with Craig and he made the process seamless. Great communication and very informative. Highly recommend More
I had a great experience car shopping at Stevenson-Hendrick Honda Wilmington. Claude Hunter was so easy to work with, no pressure at all. Just helpful thorough the buying process. He went ou Stevenson-Hendrick Honda Wilmington. Claude Hunter was so easy to work with, no pressure at all. Just helpful thorough the buying process. He went out of his way to make sure that my only concern about the vehicle was covered. I would not hesitate to buy here again. Highly recommend! More
Shannon was amazing and very professional. She is very kind with great communication. She responded to my online inquiry quickly and even provided a video for the vehicle in question. Highly r She is very kind with great communication. She responded to my online inquiry quickly and even provided a video for the vehicle in question. Highly recommended and would use again in the future. More
My first Honda purchase! Craig Hales was very helpful and knowledgeable about the Passport I was interested in. Matt was also helpful. I got to order just what I wanted! L Craig Hales was very helpful and knowledgeable about the Passport I was interested in. Matt was also helpful. I got to order just what I wanted! Looking forward to a great relationship with this dealership! Thanks guys!! More
Ask for Claude Hunter! !! Hands down, this was the best experience buying a car I’ve ever had. Claude was my sales rep and he is amazing! His philosophy towards the car buy !! Hands down, this was the best experience buying a car I’ve ever had. Claude was my sales rep and he is amazing! His philosophy towards the car buying process is straight forward and open honesty, keeping the buyer within their comfort zone, and absolutely 0 pressure. He is easy to talk to and made me feel at ease through the process. He is very genuine and his goal isn’t to sell the car, it’s to make sure his customer is happy and comfortable while respecting and working to reach the budget. Our finance rep Kevin Rackley was also great! He was patient, knowledgeable, and continued making the process smooth. I highly recommend Stevenson-Hendrick Honda, make them your first stop! More