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Stevenson-Hendrick Honda Wilmington

Wilmington, NC

5.0
1,781 Reviews

6720 Market Street

Wilmington, NC

28405

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Showing 1,781 reviews

November 14, 2015

Waste of my time Don't go unless you have hours you want to spend there. Nice people, but poor process. I went there for 3 visits, but I never got a price for any More

by browns_fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David and Travis
November 08, 2015

Best service ever. Every one was very helpful and willing to make you comfortable. Our sales person Jeffery Harper was so nice and he dealt with us patiently. We arrived More

by gaga1359
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Harper, Brent Wells
Nov 10, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thank you for writing this great review. We appreciate you taking the time to tell us that you are a happy customer. We are glad Jeffrey and Brent could help make the buying a little warmer. Congratulations on the 2015 CRV. Don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Pat Koballa – GM, pkoballa@stevensonhonda.com

November 05, 2015

Great Experience! Individualized experience. Excellent customer service provided by Jeffery Harper. Personable, fair, works well with customer needs! Jeffrey greeted More

by tbramlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Harper
Nov 06, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thanks for this nice review! Jeffrey truly knows his stuff. We make sure that all of our employees are professional and courteous and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook for exclusive deals. Pat Koballa – GM, pkoballa@stevensonhonda.com

November 05, 2015

Don't take their word on it. Stevenson Honda Acura of Wilmington touts that, "If it has our name on it, you have our word on it. Both in our 70's, my wife and I have been leasing More

by LewiK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Sandler, sales manager Peggy Roberts, business director, Patrick Koballa, GM
November 04, 2015

Great experience, friendly staff The staff here are great- very friendly and helpful! Mike was very kind and knowledgable. I would recommend this dealership to anyone looking for a ne More

by Caraj12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lopez
Nov 05, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thank you so much for your excellent input! We're glad to hear that Mike was able to deliver such a kind and knowledgeable service! We strive to provide excellent customer service, and we're glad that this was the case for you! Thank you for the recommendation as well and Please let us know if there's anything else we can do for you. Pat Koballa – GM, pkoballa@stevensonhonda.com

November 04, 2015

Great and honest service!!! These people are honest vs the people at LeJeune Honda. LeJeune Honda lied twice. First, when my clear coat on wheels cracked soon after purchase. Tol More

by babs1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 05, 2015 -

Stevenson-Hendrick Honda Wilmington responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our service staff provided you the best dealer experience ever. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Until next time, have great day. Pat Koballa – GM, pkoballa@stevensonhonda.com

October 29, 2015

We had a pleasant experience Our salesman, Matthew Harbour, was attentive, pleasant and knowledgeable. Manager and other staff were also helpful. Selection of vehicles was e More

by Bob/Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Harbour, John (sales mgr.)
Nov 03, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thank you so much for taking the time to write this review. We are glad to know that you appreciate our facilities as well as excellent service. Please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Pat Koballa – GM, pkoballa@stevensonhonda.com

October 27, 2015

DO NOT GO TO THE PRE-OWNED ON MARKET ST. It was a bunch of confusion had my car for a couple of weeks they took it back because they screwed up!!!!! I will never send anybody to the STEVENSON More

by Carperson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The manager john and Scott they didn't even care
Oct 27, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thank you for bringing your recent experience to our attention. I would appreciate the opportunity to speak with you and learn more about your visit. Please contact me at your earliest convenience so we can discuss, address and resolve your concerns. Thank you in advance for your time. Sincerely, Pat Koballa, General Manager pkoballa@stevensonhonda.com 910-395-1116

October 10, 2015

try another dealership I liked the warranty that came with the purchase. I also appreciate the Finance person, Scott Crocker, and the Administrative Assistance, Peggy Robert More

by KBmom
Customer Service
Price
Recommend Dealer
No
Employees Worked With
William... I think
Oct 26, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thank you for your feedback. I would appreciate the opportunity to speak with you and gain a better understanding of your visit. Please contact me at your convenience so I can address any concerns you have. I look forward to speaking with you. Pat Koballa – GM, pkoballa@stevensonhonda.com

September 03, 2015

Great service, great people! Love this place! Outstanding customer service! I came to look for a better car; they made sure I was well taken care of. The manager was very helpful More

by Barbara Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lopez
Sep 04, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thank you for sharing your experience with us, Barbara! Our team works incredibly hard to exemplify the Stevenson Honda of Wilmington commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Have a great day. Pat Koballa – GM, pkoballa@stevensonhonda.com

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