Stevenson-Hendrick Honda Wilmington

Love our new Honda Crosstour My husband came in Stevenson Honda on the evening of Memorial Day. We were kind of in a pinch to find a car as our previous Honda Accord was hit and t My husband came in Stevenson Honda on the evening of Memorial Day. We were kind of in a pinch to find a car as our previous Honda Accord was hit and totaled. My husband immediately found the Crosstour and sent me pictures to make sure I liked it. Paul Eggert was knowledgable and wonderful to work with and spent time with my husband going over the different vehicles until my husband decided 100% on the CrossTour. Austin Murray got us financed and my husband called and told me to drive down from Raleigh so I could pick up our new car and return our rental car. Paul and Austin were there and did everything to get us going even though the business technically should have closed. They even offered to return our rental for us. They were the definition of going above and beyond! We were very happy with the service we received and will definitely send our friends to Stevenson Honda! More

dj & gq were a pleasure to work with. the whole staff is A+ This was one of the easiest dealerships I have ever worked with. We already had a make and model on mind and dj made buying easy with being honest and This was one of the easiest dealerships I have ever worked with. We already had a make and model on mind and dj made buying easy with being honest and straight to the point as well as gq made things simple with paperwork. We will definitelyy be back. More

Bravo to Mr. Austin Murray I bought a 2008 Pontiac Solstice GXP Turbo Convertible, a make and model hard to find in good condition from any dealer, from Stevenson Honda in Wilmi I bought a 2008 Pontiac Solstice GXP Turbo Convertible, a make and model hard to find in good condition from any dealer, from Stevenson Honda in Wilmington. I saw it on the internet and made the 100 plus mile trip to check it out and bought it on the spot. It looked and drove like it just came from the factory so I didn't mind the higher price tag as I was buying this car for life. After a short time, however, I found many things weren't right so I contacted the dealership only to get a cold response. The salesman was in limbo and the manager had one foot out the door. After I complained to the "top levels" of management the new general manager, Austin Murray, got right on it and made everything right to MY satisfaction. He even hung in there to get me a new owners manual which the car lacked and without it is near impossible to maintain this car. I would suggest highly that anyone who is looking to buy a new or used car go directly to Austin Murray as he is a man of his word....something very rare in business these days. More

the service department representatives are rude! They are not good in handling customers' problem. Different staff tell different things and when confronted Stevenson staff lies. The staff on service They are not good in handling customers' problem. Different staff tell different things and when confronted Stevenson staff lies. The staff on services hang up phone customers. They basically let us drive a recall car that is very dangerous because they said "there's nothing we can do." I definitely have a problem with this car dealership even from the very beginning. They didn't call us about the car tag when the salesman said he will call. The honda fit car I bought from them, one of the tire kept deflating. I brought it to them to have it fixed but they said they couldn't find the problem. So now I pay $1 almost every month to inflate it. I regret buying honda especially from Stevenson's Wilmington. Their services are poor. Their staff are liars. More

Extremely Friendly and Accomodating George Babich was the salesman who helped us out with our purchase. We were very nervous about the purchase because we had a certain budget we had to George Babich was the salesman who helped us out with our purchase. We were very nervous about the purchase because we had a certain budget we had to stay within. George was not only super friendly, but he did everything he could to get us to the price point we needed to be at. He was never pushy about it either or annoyed by how we would not budge from what we wanted. George mad it happen and we are very pleased with our purchase! Chris is the finance department was also very friendly and funny! He definitely made signing all those papers a little less painful. More

overall, pleasant experience overall pleasant experience. the only reason I gave an 8 on the referral is because I haven't yet had the experience of any problems and using the war overall pleasant experience. the only reason I gave an 8 on the referral is because I haven't yet had the experience of any problems and using the warranties. (and I hope I don't for a very long time :) however, my daughter just had service done under warranty without any hassles, which impressed me so that is why I bought from you, without going elsewhere. I would have been more ecstatic over my purchase if I had gotten the car payment I had said I felt I could afford. I was there a long time, not feeling great, and just wasn't assertive on price haggling at all. I wish car places would really consider the customer knows what they can afford, and if the time comes they cant afford the payment they ended up with, its their problem. I'm still happy about the purchase but this is something many people complain about in general with car buying. More

Fantastic service dept. The service dept. people have great attitudes and also do a really good job explaining things in great detail!! They try their best to get you in and The service dept. people have great attitudes and also do a really good job explaining things in great detail!! They try their best to get you in and out as quickly as possible so that you never have to waste a whole day waiting around on your car!! More

Bought a new car: Pretty Blue CRV. When purchasing the car, it was first very saddening that my 2010 Camaro was worth so little. I thought it would be OK since they were giving me some When purchasing the car, it was first very saddening that my 2010 Camaro was worth so little. I thought it would be OK since they were giving me some great discounts, and it would be an easier car for me to pack grandkids in. I totally love the new car, but when I went to signing, the discounts were not there. Additional charges that were not discussed were there, and even the small promises were forgotten. It was after hours by this time, and what can you really do, your car is already gone and emptied. Don't get me wrong, I love my new car, but OMGolly, we need to see on paper what we will be seeing electronically in signing. The amounts should not be so vastly different. Promises made before signing should be honored at signing. Again, friendly people, and I love my car, but experience, well..... Educational... More

Great cars to choose from It didn't take me very long to find the perfect car. Stevenson Honda had a great selection to choose from. The sales staff I dealt with was very profe It didn't take me very long to find the perfect car. Stevenson Honda had a great selection to choose from. The sales staff I dealt with was very professional and I enjoyed the experience. NO PRESSURE SALES! Thanks Mr. Babich and Chris. I will buy my next car from you but since it's a Honda it will be awhile. Thanks again guys. I love my car! More

Excellent Service The Service at Stevenson Honda is excellent. The representatives are attentive to your assessment of service desired. They check your Service Histo The Service at Stevenson Honda is excellent. The representatives are attentive to your assessment of service desired. They check your Service History carefully. All are Customer-oriented. The Service is tand reliable. Thank you for excellent service. More