Stevenson-Hendrick Honda Wilmington
Wilmington, NC
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Terrible purchase experience. I'm still waiting for my registration 3 weeks after presenting them with my SC taxes being paid. All I've gotten is excuses, promise and lies. Once th I'm still waiting for my registration 3 weeks after presenting them with my SC taxes being paid. All I've gotten is excuses, promise and lies. Once they sell you a car, they forget you ! More
Outstanding... Ten Stars!!! If you're shopping for a new car, Stevenson Honda is the ONLY place to shop! The sales team is phenomenal and treated me exactly how a car shopper wan If you're shopping for a new car, Stevenson Honda is the ONLY place to shop! The sales team is phenomenal and treated me exactly how a car shopper wants to be treated. Mr. Banning is the best in the business! More
Great service My service was great as always. I am always updated about the status of my vehicle while waiting. All the staff is friendly and courteous. My service was great as always. I am always updated about the status of my vehicle while waiting. All the staff is friendly and courteous. More
Excellent sales representatives Both Travis and Matt were excellent; we had researched our car of choice prior to the visit; they were ready to show us the Honda HRV and reviewed fe Both Travis and Matt were excellent; we had researched our car of choice prior to the visit; they were ready to show us the Honda HRV and reviewed features. After the test drive, we confirmed that the Honda HRV was our vehicle of choice and made the purchase. The purchase process and care delivery were concise and efficient; Both Travis and Matt ( we dealt mainly with the former) were exceptional. More
125,000 Mile Check Up Great! I came in for an alignment and 125k check up. I had a few wear and tear issues which were explained clearly by Chad and Andy in the Service Dep Great! I came in for an alignment and 125k check up. I had a few wear and tear issues which were explained clearly by Chad and Andy in the Service Department. They have been taking care of my Honda for years and I value their suggestions and advice. I also really appreciate the courtesy ride to work! More
State Inspection Jeremiah Carlson was most helpful as always! Quick, reliable and friendly service! And Mr. Jerry, the courtesy van driver, was outstanding! He alwa Jeremiah Carlson was most helpful as always! Quick, reliable and friendly service! And Mr. Jerry, the courtesy van driver, was outstanding! He always is so kind! More
Good experience Absolutely wonderful. Our salesman was Gregg Rivenbark and we could not have asked for anyone better. In about 4 hours, we drove the car, made our Absolutely wonderful. Our salesman was Gregg Rivenbark and we could not have asked for anyone better. In about 4 hours, we drove the car, made our decision and drove home with the new Honda. More
Great customer service!!! Being in the SALES business for over 21+ years!! It was very important to me finding an automotive company that you can fully trust. This has been my Being in the SALES business for over 21+ years!! It was very important to me finding an automotive company that you can fully trust. This has been my second HONDA I purchase in 10 years from Stevenson and with that said they have one of the best automotive dealerships in our local area. From the sales staff and or service department; I feel very welcomed and an important customer to them each and every time. I give Stevenson Honda a 100% score on all customer experience. Thank You All.. Tracy Lewchuk Coldwell Banker Sea Coast Advantage. More
A good experience We appreciated the personal interest shown in meeting our needs and what we were looking for in a new car. They went out of their way to find the car We appreciated the personal interest shown in meeting our needs and what we were looking for in a new car. They went out of their way to find the car we wanted. More
Software update Scheduled oil change but then they also did the software update as per the letter I received. Very grateful since I was taking a long trip. Scheduled oil change but then they also did the software update as per the letter I received. Very grateful since I was taking a long trip. More