Stevenson-Hendrick Honda Wilmington

My New Odyssey Other than taking forever to complete all the paperwork, it was great. Both Craig and Uber were great and super friendly and helpful. This is my secon Other than taking forever to complete all the paperwork, it was great. Both Craig and Uber were great and super friendly and helpful. This is my second experience with Stevenson. More

"First Honda Experiene"! We just had a great experience purchasing a 2018 CR-V EX! Car searching and buying is not one of our favorite "to do items," due to the usual stress a We just had a great experience purchasing a 2018 CR-V EX! Car searching and buying is not one of our favorite "to do items," due to the usual stress and pressure that is involved in the process. However, armed with our research and spreadsheet, we walked into Stevenson's Honda in search for the "perfect" SUV!Thanks to the knowledgeable Craig Hales and Anthony Schambers, who addressed all of our concerns and questions and provided detailed explanations of the many features, the process was made easy. Craig, Anthony, and Matt Banning (Sales manager) were professional yet personable, patient and understanding of our wants and trepidation of the process. Not only was the sales team terrific, but also Mike Mascavage, the Business Manager! Not only by guiding us through the purchasing process, but by thoroughly explaining the various warranty plans. We actually purchased a Warranty - a first for us! Thanks for a great experience! More

"Great Experience/Third Purchase" The main reason we have chosen Stevenson's again is because of the OUTSTANDING service that we have received from Chad Brown over many years. This i The main reason we have chosen Stevenson's again is because of the OUTSTANDING service that we have received from Chad Brown over many years. This is our third car that we purchased there and we consulted Chad Brown for his opinion on the last two cars. He exemplifies great customer service every time that we have contacted him. We were very pleased with our salesman, Ryan Gause. He was very knowledgeable and professional and very patient. My wife had to have a red Honda Fit, and Ryan was able to make her happy. HAPPY WIFE, HAPPY LIFE! Lastly we met Uber Hernaderez in Finance. Uber was extremely helpful, gave us all of our options, but was not pushy. After he was almost done with the paperwork, my wife decided she also wanted her name on the title. Even though he had to do the paperwork all over again, he was extremely courteous and we were extremely satisfied with the entire process at Stevenson Honda. More

Awesome I had a great experience today buying a car from Stevenson Honda. Everyone was nice and inviting. I really can't say enough about Gene Dammer the sa I had a great experience today buying a car from Stevenson Honda. Everyone was nice and inviting. I really can't say enough about Gene Dammer the salesman he was very patient and got me in a car that worked best for me. First class service! Also finance manager Uber had a great sense of humor made paperwork easy. Matt Banning the sales manager made you feel right at home these guys are great will be back. More

Great first experience! First time buying a car on my own and Anthony Schambers at Stevenson made it a wonderful experience! All of my questions were answered, he and the sa First time buying a car on my own and Anthony Schambers at Stevenson made it a wonderful experience! All of my questions were answered, he and the sales manager Matt were accommodating and helpful, and made sure I was 100% comfortable in my choice. There was no high-pressure approach which I truly appreciated. Definitely recommend them!! More

"Won me over" Thank you Virgil Rogers for making my buying experience fantastic! Being a retired woman I was very nervous buying a car on my own and I got a reall Thank you Virgil Rogers for making my buying experience fantastic! Being a retired woman I was very nervous buying a car on my own and I got a really good deal. More

Wonderful, stress-free, buying experience! Great buying experience. Matt Harbour was fantastic. No pressure, thorough, polite, knowledgeable. We got what we wanted at the price we expected. Great buying experience. Matt Harbour was fantastic. No pressure, thorough, polite, knowledgeable. We got what we wanted at the price we expected. We traded in a 2005 Honda Pilot that we bought from Stevenson 10 years ago. I just love my new car! More

honda service Great dealership. Chad Brown and all service reps are outstanding. Very senior friendly. Best treatment have ever had . I trust them. Sent sever Great dealership. Chad Brown and all service reps are outstanding. Very senior friendly. Best treatment have ever had . I trust them. Sent several friends to them More

RUN!!!! This dealership sold me a lemon car and deceived me into a new contract, claiming they were “swapping out” the car for a functioning vehicle. $9500 la This dealership sold me a lemon car and deceived me into a new contract, claiming they were “swapping out” the car for a functioning vehicle. $9500 later I am upside down in a vehicle that gives me a stomach ache to drive. I was verbally abused by a male salesman while having a panic attack brought on while discussing the multiple times I had to be towed from car malfunctioning. I was forced to sit outside on the pavement in the dirt while the panic attack passed. The manager Pat Koballa and his partner in crime Peggy, stared blankly while I told them the horrors their staff inflicted upon me. Their response, “you signed the contract, and we cannot control your emotions.” WOW! I was shocked! Lied to about the contract I was signing, humiliated, insulted and belittled by a male staff member, and NO apology or admittance of wrong doing. RUN!! They care only for money. They are a disgrace to the Honda brand. Trashy people, trashy business practices, immoral filth. No respect for their clients. You are a walking ATM. More