Stevenson-Hendrick Honda Wilmington
Wilmington, NC
Filter Reviews by Keyword
By Type
Showing 1,762 reviews
From start to finish my experience was superb. Craig Hales was a fantastic salesman he was extremely helpful and knowledgeable which made my buying experience even better. Craig Hales was a fantastic salesman he was extremely helpful and knowledgeable which made my buying experience even better. More
While searching for a certain make and model for the past 6 months, I came across the exact model, color and combination I was looking for. Shane the General Sales Manager was quick to answer my inquiry. 6 months, I came across the exact model, color and combination I was looking for. Shane the General Sales Manager was quick to answer my inquiry. He worked with me on my trade in (which I received fair market value) and also having a pre inspection purchase performed at a local dealership for the make and model I was interested in. Shane was professional and accommodating throughout the entire process. At no time did I ever get the feeling of being rushed in making my decision. Due to me coming from western Michigan, the dealership made sure I was informed of where to stay and go for dinner while in town. The client Advisor Hans provided me with all the details for my stay. Han’s The Finance Manager Henry had also made the transaction as streamlined as possible. Due to me already having my loan prepared from my credit union, I just needed to give the ok for the wire transfer. I would say I was in and out within 1 hour from inspecting the car and signing the documents. Hans and Shane both have contacted me since the purchase to see how the car has been and if I was satisfied. If I am ever in the market again for a highly sought after used car, I wouldn’t hesitate purchasing from the Stevenson-Hendricks Auto Group again. More
Went in looking for a car and walked out a couple hours later with new CRV. My salesman Dan Walker was terrific. He prepared all the paperwork and handled the insurance and the DMV. He even assisted me i later with new CRV. My salesman Dan Walker was terrific. He prepared all the paperwork and handled the insurance and the DMV. He even assisted me in programming various features in the car. Great guy. More
Craig Hales was great to work with. Being my first out of state purchase I was a bit nervous. Craig made sure all my questions were answered and the vehicle was ready to go!! I can than Being my first out of state purchase I was a bit nervous. Craig made sure all my questions were answered and the vehicle was ready to go!! I can thank him enough!! More
I purchased a 2024 Honda HRV today from Kevin Burke. He made the purchase as smooth as possible. I highly recommend him if you are looking for your next vehicle purchase. He made the purchase as smooth as possible. I highly recommend him if you are looking for your next vehicle purchase. More
A Legitimate review is in the details. I want to say Nick Feeser of the S-HHW Service Department is one of the good ones, Honest! I am living in Madison,WI and my son lives in Wilmingt I want to say Nick Feeser of the S-HHW Service Department is one of the good ones, Honest! I am living in Madison,WI and my son lives in Wilmington. I'm visiting my son in Wilmington, March 2024, and having his AC repaired on a 2018 Honda Civic EX which is covered under Honda's extended warranty, No Cost to me. I say this because the dealership in Madison beginning with a "Z" performed the same work in 2022 and charged me ~$890 only to have this issue reappear. I don't know anything about SHHW's sales department, but would refer anyone to Nick Feeser for Honda OEM repairs. R.Branson Madison, WI More
Shannon was amazing. We found our vehicle on FB and traveled 2 hours to Stevenson-Hendrick and she had everything ready for us to purchase no wasted time. Due to our tr We found our vehicle on FB and traveled 2 hours to Stevenson-Hendrick and she had everything ready for us to purchase no wasted time. Due to our travel plans Stevenson-Hendricks worked with us on the delivery of our vehicle. Finally after we received it, we purchased a Jeep, Shannon and the team surprised us further with a couple extra Easter eggs “a Jeep term”. This was my most pleasurable car purchase ever! Thank you Shannon! More