Stevenson-Hendrick Honda Wilmington

I had bad experience before when getting service done to my van. It's been a couple of times I needed a loaner car and never able to get one. The service advisor I originally had wasn't pleasant to work wi my van. It's been a couple of times I needed a loaner car and never able to get one. The service advisor I originally had wasn't pleasant to work with at all. I've dealt with dealerships before mainly Leith BMW and never had problems when needing a loaner. I understand I didn't have major problems that would cause for them to have my car half the day or overnight but again dealerships I dealt with before never had this issue. I can understand if I was getting service done every month but it would literally be twice a year. Every since Robert Tate took over and gave me a new service advisor, Nicholas Fesser I've had nothing but the best experience. Nicholas always asking about the family and always looking to go about and beyond to help. Nicholas is the best More

Took car in at 1:09 for a 1:15 appointment for just an oil change, The lady who took charge of our car received the keys back once the car was finished and parked out in the lot. Only problem was she fo oil change, The lady who took charge of our car received the keys back once the car was finished and parked out in the lot. Only problem was she forgot to tell us the car was finished and we sat for an extra hour before finding this out. No responsibility, no apology for the mistake. No excuse for this! More

Hi I just want to let everyone know that mr David rainheart is the most caring understanding sales men I know by fare I am always respected and taken care of when I’m doing business with him need mor rainheart is the most caring understanding sales men I know by fare I am always respected and taken care of when I’m doing business with him need more people like him More

I am on my 4th Honda from Stevenson Hendricks Honda in Wilmington. I have always had my serviced there as well. Cooper is always accommodating, friendly and professional. I wouldn't go anywhere else. Wilmington. I have always had my serviced there as well. Cooper is always accommodating, friendly and professional. I wouldn't go anywhere else. More

Had a a strange no-start/sometime-start with my 2017 CRV, and managed to drive to the dealership. John Williams took my case and diagnosed the problem as a failing battery. Replaced it, called to let me CRV, and managed to drive to the dealership. John Williams took my case and diagnosed the problem as a failing battery. Replaced it, called to let me know, and all''s well. Super professional service, terrific service associate. More

after calling the Acura dealership and getting limited help, I called the Stevenson Honda dealer (my Acura is basically a Honda as we all know). Explained that I was going on a trip and needed A12 service help, I called the Stevenson Honda dealer (my Acura is basically a Honda as we all know). Explained that I was going on a trip and needed A12 service. He found a spot today and viola, in and out and ready for the road trip...Cooper was my service guy and did a perfect job, plus I got the one on one tour of the new place. Very impressive to say the least. 5 stars out of five...great job Cooper and Stevenson-Hendrick!!! Mike Farage More

Absolute wonderful experience twice!! Bob Caulder is by far the best client advisor we have dealt with in 35 years of buying vehicles!! No pushy sales gimmicks just honestly working to help us get great de far the best client advisor we have dealt with in 35 years of buying vehicles!! No pushy sales gimmicks just honestly working to help us get great deals. Shane the manager was also extremely helpful in assuring we were totally satisfied! More

We just purchased our 2020 Honda Accord sport and couldn’t be happier. Everyone was super friendly and helpful when it came to any questions or concerns we had. Justin was great to work with. A big t couldn’t be happier. Everyone was super friendly and helpful when it came to any questions or concerns we had. Justin was great to work with. A big thank you to the whole staff. More

Adam Gonzalez (+ Craig Hales + Brian Stamper) helped my 87 yr old dad purchase a car he loves. Super grateful for our experience. Will be back! 87 yr old dad purchase a car he loves. Super grateful for our experience. Will be back! More