Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Back in a flash Call the service department late on last Friday told them about my issue. I was told not to drive it , so I had my Crosstour towed over on Saturday m Call the service department late on last Friday told them about my issue. I was told not to drive it , so I had my Crosstour towed over on Saturday morning to be looked at, I expected to be without my vehicle until Monday but Saturday morning they got it in and took care of the problem and had my vehicle back to me by Saturday afternoon.. Thank you Lejeune Honda Service department.. Outstanding service... More
Stand by their word. Quick, easy car-buying experience. I was in contact with Robert Crandell for several days through email before ever stepping foot on the dealers lot. I had a preapproved loan through US I was in contact with Robert Crandell for several days through email before ever stepping foot on the dealers lot. I had a preapproved loan through USAA and used the USAA Car Buying Service, which was how Robert got into contact with me. I had three dealers in the area contact me, with one not following up after initial contact and the other not giving me what I was hoping for on my trade, although they did try. Ultimately, what Robert said he would do, he did exactly that. Lejeune Honda honored the price Robert had given to me in email, including the amount on my trade I was looking for. By the time I walked on the lot, I picked the color of the vehicle I wanted, test drove it, went back to the dealer, and the deal was already made based on what we had discussed. I may have spent about an hour or just a little more at the dealership and I left with the new Ridgeline I wanted, without any compromises. Do NOT accept a deal anywhere else until you check this place out...best advice I can give. Take your time and compare. I'll bet that you will be happy with the customer service and the deal you get at Lejeune Honda. Great place, and thank you Robert! More
The excellent service The staff was warm and friendly. They knew their jobs. I was treated in very professional manner. The oil change on my car was done in less than 30 m The staff was warm and friendly. They knew their jobs. I was treated in very professional manner. The oil change on my car was done in less than 30 minutes. Couldn't be any happier. They will always have my business. Great job! More
Vehicle inspection 30-40mins wait. Wasn’t bad, considering they also washed d car for free. . I have a peace of mind havind d vehicle checked n service here as i bought 30-40mins wait. Wasn’t bad, considering they also washed d car for free. . I have a peace of mind havind d vehicle checked n service here as i bought the car from d same place and should be their specialty. More
Amazing Very helpful and knowledgeable , thank you for the help. Will come back for sure to get services done on my vehicle. You guys have Great customer ser Very helpful and knowledgeable , thank you for the help. Will come back for sure to get services done on my vehicle. You guys have Great customer service More
Streamline Process This was a very streamline and easy process. Easiest experience I have had purchasing a car. Great customer service. I plan to return for future vehic This was a very streamline and easy process. Easiest experience I have had purchasing a car. Great customer service. I plan to return for future vehicle purchases. More
Above and beyond the call! Rob Crandall was most patient with me. Explaining and answering questions for me and my family. He helped me make my choice to become a CVR-EX owner. Rob Crandall was most patient with me. Explaining and answering questions for me and my family. He helped me make my choice to become a CVR-EX owner. We were a Ford family and finally switched to a Honda Odyssey because of the incentives we received. This is my second Honda and I would consider still another if I should have to make that decision again. Thank you Rob for all you did to make this new vehicle happen for me. More
Good deals great service I had a great experience with Lejeune Honda. Rob Crandall helped me find what I was looking for, for a great price. He was always friendly and helpful I had a great experience with Lejeune Honda. Rob Crandall helped me find what I was looking for, for a great price. He was always friendly and helpful when it came to any questions. More
Service Great service for fix of recall. Friendly personnel and timely service. Washed car when done which was great. Woul recommend. Robbie was great service Great service for fix of recall. Friendly personnel and timely service. Washed car when done which was great. Woul recommend. Robbie was great service staff. More
Absolutely amazing experience. Mr. Ron Ailshire is hands down the best sales rep i have ever had the pleasure of working with. He spent mulitiple hours working with me to help me ge Mr. Ron Ailshire is hands down the best sales rep i have ever had the pleasure of working with. He spent mulitiple hours working with me to help me get the payments i wanted for the vehicle i wanted and he couldn’t have done a better job. He didn’t try to preasure me into a deal I didn’t want and payed close attention to every last detail which is very important to me. Easily my best experience with a dealership and I will be recommending Lejeune Honda to as many people as possible. More