Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Amazing service Brought car in for first service and to have a DVD player looked at. Got car done in a very short time and had no issues! Will gladly be back! Brought car in for first service and to have a DVD player looked at. Got car done in a very short time and had no issues! Will gladly be back! More
Great Service The service and professionalism is as always, beyond reproach. Love my Honda and love my dealership! Would recommend friends and family to go to Lejeu The service and professionalism is as always, beyond reproach. Love my Honda and love my dealership! Would recommend friends and family to go to Lejeune Honda. More
Great to work with and very helpful. Rob was helpful throughout the process was able to answer questions and wanted to make sure I was satisfied with the car I picked. Awesome! Rob was helpful throughout the process was able to answer questions and wanted to make sure I was satisfied with the car I picked. Awesome! More
Great experience Went in to get some recall work done and everything ran smoothly, it did take most of the day but I will sacrifice that to know my family is safe in o Went in to get some recall work done and everything ran smoothly, it did take most of the day but I will sacrifice that to know my family is safe in our vehicle. The man I worked with was extremely accommodating and pleasing to speak to, and our shuttle driver was the sweetest man ever. I'm the type of person that can't be quiet in the car so for him to indulge me in conversation and not think it rude to talk about his life and share stories was wonderful. The staff couldn't have been more wonderful More
Honda Service I had an appointment at 3:45 p.m. and had no major issues with the service that I was provided. The wait time was about one hour and a half and I wait I had an appointment at 3:45 p.m. and had no major issues with the service that I was provided. The wait time was about one hour and a half and I waited for the car in your lounge area. I would have given your dealership four stars but I was a little put off by the up-selling that was trying to be pushed on me. My car only had 25,000 miles on it. More
Professional customer service atmosphere Everything was prepared in advance, thanks to Ms. Teresa West, Robert Crandall, and Nick Baker and it was the best car buying experience we ever had. Everything was prepared in advance, thanks to Ms. Teresa West, Robert Crandall, and Nick Baker and it was the best car buying experience we ever had. More
Amazing customer service Amazing Customer service and the job was done in a timely manner, my car was also washed before it was returned to me. Highly recommend! Amazing Customer service and the job was done in a timely manner, my car was also washed before it was returned to me. Highly recommend! More
Routine maintenance My maintenance light came on the day before yesterday and so I called Lejeune Honda (where I purchased my car w/ the car care plan) to schedule an oil My maintenance light came on the day before yesterday and so I called Lejeune Honda (where I purchased my car w/ the car care plan) to schedule an oil change and tire rotation. They actually had availability the same day, which I was surprised about! I took my car in at 12:45 and left. I got a call at 1:15 saying that it was already done (another surprise). Everything was very fast and all of the employees that I encountered were very friendly. No complaints here. I would definitely recommend this service center to anyone who needed it. More
Great service! They took care of me the same day I went in. They seem to really care about getting me back on the road and about saving me money. They took care of me the same day I went in. They seem to really care about getting me back on the road and about saving me money. More
Excellent buying experience. What a great experience purchasing a new car. Lejeune Honda made our purchase stress free! From the on-line interaction, test drive, product informat What a great experience purchasing a new car. Lejeune Honda made our purchase stress free! From the on-line interaction, test drive, product information, price negotiation, to the delivery process everything was done in a streamline, friendly, professional manner. Our sales associate Rob Crandall was simply the best!! We spent less than 2 hours total in the dealership. That includes the test drive and delivery process. What a time saver. We couldn't be more satisfied with the transaction. Buy from Lejeune Honda and Rob Crandall, you won't be disappointed. More