Stevenson-Hendrick Honda Jacksonville

Service Had a great experience at the service desk, the staff is definitely friendly and provided valuable information on the servicing of my vehicle. Definit Had a great experience at the service desk, the staff is definitely friendly and provided valuable information on the servicing of my vehicle. Definitely I will recommend Honda More

Busy AF The dealership was clean and the appearance was nice. Waiting room was comfortable enough for me to get a nap in. But the were very, very busy the day The dealership was clean and the appearance was nice. Waiting room was comfortable enough for me to get a nap in. But the were very, very busy the day I went it. My appointment which I was told only was supposed to take an hour, but took 2 hours. I noticed other customers were having to wait longer than anticipated as well. I will continue to go to my regular auto mechanic. I was just simply there to have an airbag recall replaced and won’t be returning. More

Pleasant Buying Experience A casual stop by the dealership as we passed by on other business in Jacksonville - turned into the purchase of a new Honda Odyssey, a vehicle that we A casual stop by the dealership as we passed by on other business in Jacksonville - turned into the purchase of a new Honda Odyssey, a vehicle that we had been considering for some time. The right color {silver) and loaded with features. Overall, a very pleasant experience More

Best service team! Lejeune Honda Service is first class hands down! From the moment you pull up someone is outside to great you and they really listen and care about you Lejeune Honda Service is first class hands down! From the moment you pull up someone is outside to great you and they really listen and care about your needs. Prices are very competitive and often less expensive as well. The waiting area, free drinks, free snacks, Wi-Fi, and car wash are some bonuses too. More

New Pilot Purchase We had a great experience purchasing a new Honda Pilot at Lejeune Honda. The salesman Rob spent a lot of time explaining all of the features of the ca We had a great experience purchasing a new Honda Pilot at Lejeune Honda. The salesman Rob spent a lot of time explaining all of the features of the car and they had the model and color that we wanted. Making the deal was easy and fast. More

Recent visit They did an outstanding job on my vehicle as usual. The brought to my sons attention the need to change the transmission fluid. I appreciate that th They did an outstanding job on my vehicle as usual. The brought to my sons attention the need to change the transmission fluid. I appreciate that they care about our car as if it were theirs. I didn't like the bill, but that is what goes with the costs. Thanks More

Did not do what was expected Was supposed to get a trailer hitch on my new car as part of the sales deal. They installed the hitch, but not a wiring harness for the lights. Said m Was supposed to get a trailer hitch on my new car as part of the sales deal. They installed the hitch, but not a wiring harness for the lights. Said my other car didn't have that, which IT DID. (BTW, they installed the hitch on my trade-in when I bought it, with a wiring harness) More

Great Service, Great Price I was skeptical of choosing Lejeune Honda and it’s not because I had heard bad things, but because it’s a larger dealership. Honestly, all dealerships I was skeptical of choosing Lejeune Honda and it’s not because I had heard bad things, but because it’s a larger dealership. Honestly, all dealerships, large or small, scare me. But Chris, our salesman, took excellent care of us. We had our eye on the van we wanted for a few months that unfortunately was under a recall and he kept us fully informed as to when it would be ready. We were 5 minutes too slow and someone else got it first. But Chris helped guide us to the best option that truley fit our growing family’s needs to the T. I didn’t expect to drive off the lot in a brand new 2018 vehicle, but my husband and I drove off the lot with full confidence that we paid a fair price for our vehicle. We were assured when Chris pulled up the Kelly Blue Book value and asked us if we thought that was a fair price. Of course it was for a brand spanking new van loaded with awesome features! Overall we were super satisfied, will be returning when the time comes to trade in one of our other vehicles and will recommend them to anyone looking to purchase. Thanks again, Chris! More

Outstanding customer services The service department was outstanding and truly professional upon my arrival. They perform the maintenance in a timely manner and make recommendation The service department was outstanding and truly professional upon my arrival. They perform the maintenance in a timely manner and make recommendation on what was important repairs needed. More

Excellent It was my first visit to the service department. The customer service was outstanding and professional. The great service I received will make coming It was my first visit to the service department. The customer service was outstanding and professional. The great service I received will make coming back a pleasure More