Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Buying A New Car In the past, buying a new car has been a stressful event. This time our purchase of a 2018 HR-V was much different. We went to Lejeune Honda and had t In the past, buying a new car has been a stressful event. This time our purchase of a 2018 HR-V was much different. We went to Lejeune Honda and had the pleasure of working with Patrick Hairston. Patrick was friendly, knowledgeable, had a great sense of humor and was respectful of our time. We negotiated a price, which included a trade in of our 2002 Isuzu Rodeo which we believed was very fair. The negotiations were conducted in a professional, low key, non-pressure style. As first time buyers at Lejeune Honda we would highly recommend the dealership and will return in the future. Sincerely, Cliff and Cheryl Aisthorpe More
Jose was great! Jose was absolutely the best! Very friendly and very knowledgeable of the vehicle o was purchasing. I definitely recommend Lejeune Honda to anyone wan Jose was absolutely the best! Very friendly and very knowledgeable of the vehicle o was purchasing. I definitely recommend Lejeune Honda to anyone wanting the best price around and great customer service. More
Way too overpriced! If I wanted to be ripped off I could’ve went to Jiffy Lube. If I knew my oil change was going to be so expensive I would’ve just did it myself. Every If I wanted to be ripped off I could’ve went to Jiffy Lube. If I knew my oil change was going to be so expensive I would’ve just did it myself. Every time I leave this place I always feel like I have been ripped off. Beaverton Honda charged me 29.99 EVERYTIME I went there for an oil change, tire rotation, quick car wash and vacuum and they always topped it off with a warm cookie on the dash. Lejeune Honda charges me more and more everytime I come, plus I didn’t even get my car ran through a quick wash 💔😢 More
Exceeded Expectations They fit a major service (100k) into the schedule with fairly short notice. Service was quick and they were honest with what needed work. Very pleas They fit a major service (100k) into the schedule with fairly short notice. Service was quick and they were honest with what needed work. Very pleased overall. More
Oil change and tire rotation Lejeune Honda has always made my day. I didn’t have an appointment but they worked me in and had me done in no time. I’ll always come here for my serv Lejeune Honda has always made my day. I didn’t have an appointment but they worked me in and had me done in no time. I’ll always come here for my service on my Honda Pilot. More
Oil Change and inspection My apptointment was at 8:30am and I got my car at 11:15 afternoon, for only an oil change and inspection. Ive bought my tires through the parts dept., My apptointment was at 8:30am and I got my car at 11:15 afternoon, for only an oil change and inspection. Ive bought my tires through the parts dept., and I have to pay and aks for tire rotation. That shoul be done automaticly without asking. More
Faulty tire pressure gauge & Cain inspection. Satisfied with inspection but need to take car to Lincoln dealer to fix faulty gauge. I bought a new set of tires about 4 weeks ago and I believe the Satisfied with inspection but need to take car to Lincoln dealer to fix faulty gauge. I bought a new set of tires about 4 weeks ago and I believe the faulty gauge is related to tire installation. More
Excellent job Great experience with the service department. Quick & friendly response time. The work done was top notch!! Thank you to all of you😊 Definitely recom Great experience with the service department. Quick & friendly response time. The work done was top notch!! Thank you to all of you😊 Definitely recommendable! Thank you Lejeune Honda More
Tire pressure light Went in for basic oil change and mentioned that the check tire pressure light was on and that I had a 16 1/2 hour drive coming home so I wanted to mak Went in for basic oil change and mentioned that the check tire pressure light was on and that I had a 16 1/2 hour drive coming home so I wanted to make sure everything was okay with the tire. They reassured me that the tire was fine and that the light just needed to be turned off. While on my trip home the light turns on once again and when I reach my destination the tire is going flat and looks ruined. Maybe if the service members actually did there job and looked more into the tire they would realize that something was wrong with the tire and now my tire would not be ruined. Very upset about this as I pay for a service plan and clearly I do not receive very good service for the price I pay. More
satisfiedcustomer I came in to have an oil change, a routine visit. I had a tire pressure light that had been on for a month or so, when I picked up my vehicle the lig I came in to have an oil change, a routine visit. I had a tire pressure light that had been on for a month or so, when I picked up my vehicle the light was off, the direction compass was not flashing, so I was delightfully surprised and grateful More