Stevenson-Hendrick Honda Jacksonville

Awesome Just about a year ago today Alex managed to get me a lease, now I walked out with a financed and newer car. Thank you! Just about a year ago today Alex managed to get me a lease, now I walked out with a financed and newer car. Thank you! More

New car Thanks Ron, you you made the buying process easy. As a returning customer glad to see the level of customer service and knowledge was impressive. Thanks Ron, you you made the buying process easy. As a returning customer glad to see the level of customer service and knowledge was impressive. More

Satisfied. Occomplished the required task in a timely manner at a fair price while performing a thorough courtesy inspection to verify everything else was vood. Occomplished the required task in a timely manner at a fair price while performing a thorough courtesy inspection to verify everything else was vood. Comfortable waiting area with thoughtful amenities. Courtious service writer with helpful advice. More

Not your average experience. Dealership is very clean, the parking lot isn’t riddled with cars you can easily find a place to park while not having to drive through a maze of cars Dealership is very clean, the parking lot isn’t riddled with cars you can easily find a place to park while not having to drive through a maze of cars. Alex is the best car salesman we’ve experienced!! We came in with a budget and he immediately started talking us through with cars that would fit within our budget. Not once did he mention looking at a brand new car or show us anything out of our budget. Very respectable, didn’t feel like he only wanted to make the sale he was very patient and helped us every step of the way. Would definitely recommend him to friends, family and strangers. More

Best experience at a dealership ever!!!! The service and parts department are top notch. I would highly recommend this dealership to everyone. Chris, Ericka,Dena,Rebecca, and Ben always make The service and parts department are top notch. I would highly recommend this dealership to everyone. Chris, Ericka,Dena,Rebecca, and Ben always make you feel like family. More

Wheel Bearing / Tire Alignment Dena Gates, Parts and Service Director... Was very Helpful, Reassuring and Understanding that my 2017 EX CVT Honda Civic would be taken care of pro Dena Gates, Parts and Service Director... Was very Helpful, Reassuring and Understanding that my 2017 EX CVT Honda Civic would be taken care of properly. I believe that she went above and beyond my expectations. She was very professional, knowledgeable and Personable, scheduling my appointment after the Service Departments, Tech Woodrow Walker's recommendations for parts were ordered. My Vehicle was taken care of promptly and properly. I couldn't have ask for Better Customer Service. My Vehicle runs like it's brand new, they also took the time to wash and clean the interior and exterior . I give both the Service Director, Technician and Dealership "5 Stars". I would Happily recommend this Dealership and it's Personnel to anyone that I have contact with. Thank You... More

Trade in We went in for service and ended up trading in our car. Was offered a great deal we couldn't pass up and we love Honda We went in for service and ended up trading in our car. Was offered a great deal we couldn't pass up and we love Honda More

Smooth Process We had a great experience at Lejeune Honda. It was a smooth process and our salesman was upfront and honest. Plus, the deals on new cars during thei We had a great experience at Lejeune Honda. It was a smooth process and our salesman was upfront and honest. Plus, the deals on new cars during their Black Friday sales event were very good. There were some mistakes in our paperwork once we got to financing but the finance employee was cordial and easily corrected the issues. More

Friendly and Professional Service person came right out to my car as soon as I drove up and vehicle went straight back. Nice waiting room and service did not take long. Enjoyed Service person came right out to my car as soon as I drove up and vehicle went straight back. Nice waiting room and service did not take long. Enjoyed speaking with Ron and car has been awesome since alignment! Thanks! More

Excellent Customer Service I own a 2009 Honda Civic Si and normally do all the maintenance on the vehicle myself. But with me moving I didnt have the time to fix the couple issu I own a 2009 Honda Civic Si and normally do all the maintenance on the vehicle myself. But with me moving I didnt have the time to fix the couple issues I was having with the vehicle so I called the dealership and scheduled an appointment. The representatives in the service department where very helpful, understanding, and thorough, taking notes of the issues I had. I had a couple general maintenance jobs done (serpentine belt replaced, fuel system cleaning, alignment, and a motor mount replaced). Everything was done to my satisfaction and the car drives like a dream again. The only issue I had is upon recieving the keys and signing the paperwork, I inspected the new motor mount and found that the mechanic, who had just starter not to long ago, had sheared the head of one of the bolts off holding a bracket to the frame. The bracket holds the motor mount in place. I asked the service rep to take a look at it and once she saw the issue she then called in, im guess here, the leader mechanic to take a look at it as well. They immediately had the bolt on order and had it replaced, free of charge, the next day. Keep in mind the car was still safe to drive, especially with a total of 6 mounts and the bracket still had the other 3 bolts in tact. I couldnt have asked for better customer service. I gave both service reps 5 stars and everything in the service center 5 stars with the exception of the "quality of work". I gave that a 4 star due to the first mechanic not correcting his mistake when it first occured. I would definitely take my vehicle back for any other service if I wasnt leaving the area. More