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Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Honda brake repair Quick service and great quality repair on our brakes of Honda CR-V. Rebecca was helpful but not pushy. Would return for service when needed. Quick service and great quality repair on our brakes of Honda CR-V. Rebecca was helpful but not pushy. Would return for service when needed. More
Good work. Expect delays A forty five minute oil change torn into a much longer one. Every five minutes I was told it would just be five minutes more. Overall, a frustrating A forty five minute oil change torn into a much longer one. Every five minutes I was told it would just be five minutes more. Overall, a frustrating experience. More
Excellent Expensive but worth it my car runs better now. Took a bit longer then I expected but they discounted the work due to delay. I’m glad I took my vehicle Expensive but worth it my car runs better now. Took a bit longer then I expected but they discounted the work due to delay. I’m glad I took my vehicle to this dealership. More
People are very friendly I have never had a problem with the service. Work is always done in an efficient manner. All questions are answered. I have never had any issues when I have never had a problem with the service. Work is always done in an efficient manner. All questions are answered. I have never had any issues when I come here More
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Satisfied Alex was extremely helpful in assisting me in picking out a 2018 Honda Accord. He was knowledgeable and made sure we understood what type of vehicle i Alex was extremely helpful in assisting me in picking out a 2018 Honda Accord. He was knowledgeable and made sure we understood what type of vehicle it was that we were buying. The staff was very professional and I appreciate the customer service. I am very satisfied with my overall visit. More
Alex provides amazing customer service and follow up I was in town for the weekend only to visit with family. I had spent a month searching for a car for my son and knew exactly what we were looking for I was in town for the weekend only to visit with family. I had spent a month searching for a car for my son and knew exactly what we were looking for. We found it on line and I was put in touch with Alex to work with and test drive. I had already been to other dealerships who would tell me to come in and not have the car on the lot so I was a bit hesitant however Alex assured me the car was there and it would be upfront waiting for our scheduled appointment. Not only did he do everything he said he was going to do but he respected our time knowing that we were there to spend time with family, not in a dealership. He went above and beyond to work out the details behind the scenes and made sure my sons first car buying experience was seamless. I can’t thank him enough and would recommend him to anyone in the area or visiting looking to purchase a vehicle. Since the transaction he has followed up to see how things are going which is rare in my experience. Thanks Alex and Lejeune Honda for taking care of us. More
Great! It was great! They got me in fast and the estimated time it would be ready was correct. He was very nice and let me know everything I needed to and wh It was great! They got me in fast and the estimated time it would be ready was correct. He was very nice and let me know everything I needed to and what all was wrong with my car. More
Always A Good Experience Very professional and attentive staff. Service is quick and pricing is competitive when you use the coupons from their mailers or apply a military dis Very professional and attentive staff. Service is quick and pricing is competitive when you use the coupons from their mailers or apply a military discount. More
15000 mile service I booked on line the morning of the appointment. They took me right in and got the job done quickly. The bathroom was clean and the waiting area was I booked on line the morning of the appointment. They took me right in and got the job done quickly. The bathroom was clean and the waiting area was comfortable More
Jose was great! My husband and I spent over 3 hours in dealership trying to make a final decision. We went back and forth over pricing quite a few times and the enti My husband and I spent over 3 hours in dealership trying to make a final decision. We went back and forth over pricing quite a few times and the entire time Jose was professional and patient with us. We ended up leaving with a new car that night and Jose even stayed behind to go over all the features of the vehicle with us! Very happy with my new car and the service I received! More