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Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
1,087 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,087 reviews
July 22, 2019
Ford Focus I gave a five star rating because the service was excellent and I’m very satisfied with the car I got. They made everything simple and I am very pleas I gave a five star rating because the service was excellent and I’m very satisfied with the car I got. They made everything simple and I am very pleased. More
by CMcIsaac
Employees Worked With
Steven Brown
July 22, 2019
Great experience Steve knew what I was looking for and provided it exactly! No hassle dealership, respectful of the customers needs and genuinely true to their word. Steve knew what I was looking for and provided it exactly! No hassle dealership, respectful of the customers needs and genuinely true to their word. More
by Sedgett02
Employees Worked With
Steven Brown
July 22, 2019
A good car dealership Great customer service, professional and extremely knowledgeable. Buying a car here was extremely easy and straightforward. I plan to recommend this d Great customer service, professional and extremely knowledgeable. Buying a car here was extremely easy and straightforward. I plan to recommend this dealership to my friends and co-workers should they happen to be searching for a quality vehicle. More
by Jason
Employees Worked With
Steven Brown
July 22, 2019
Awesome staff and awesome service! It’s like you’re dropping your car off with family. They are honest, trustworthy and knowledgeable. They get the job done! I used to take my truck to It’s like you’re dropping your car off with family. They are honest, trustworthy and knowledgeable. They get the job done! I used to take my truck to another dealership, nothing but hassles and excuses. The staff at Lejeune Honda have restored my faith in mechanics. Thank you! More
by EMERGENCY_DISPATCHER_2004
Verified CustomerEmployees Worked With
Mr. Bill, Tommy Kasper
July 22, 2019
Redeemed After having a bad experience the week prior, I was delighted to have dealt with Dena. She contacted me after my service on July 12, 2019. I was not h After having a bad experience the week prior, I was delighted to have dealt with Dena. She contacted me after my service on July 12, 2019. I was not happy that the issue was not fixed with my Pilot and they said it was not covered under warranty. Mind you, this was a software update. My Pilot has under 60,000 miles and a $3000 extended warranty. So it has two warranties. I was told I had to pay the diagnostic fee and then they would do the update. Come to find out they never did the update. They just relearned the system. Dena went out of her way to get a hold of me, tell me about the service bulletins, make sure to meet my husband when he got there, and oversee the whole process when we brought it back in. She also refunded our money for the diagnostic fee without me even asking. She made sure our issue was taken care of and now it runs so much better. I thank her for that because most people would have just let it go. More
by Kam123
Employees Worked With
Dena Gates
July 22, 2019
2003 Acura Great services, was kept informed every step of the way, got my vehicle taken care of in a timely manner. I will take my car here for all future servi Great services, was kept informed every step of the way, got my vehicle taken care of in a timely manner. I will take my car here for all future services. More
by martinezmj1
Employees Worked With
Chris Vance, Ben Horak, Ericka Dobson, Rebecca Cottrell, Tommy Kasper
July 22, 2019
Helpful and reasonable I brought my car in before a big cross-country move to make sure I wouldn’t have issues on the trip. They were very helpful and didn’t try to sell me I brought my car in before a big cross-country move to make sure I wouldn’t have issues on the trip. They were very helpful and didn’t try to sell me on things my car didn’t need. It was reasonable quick too. I was in and out in one hour (I made an appointment). It was my first time using the Honda dealership for service and they made a great first impression. I’d go again and recommend to others. More
by FitForTravel
Employees Worked With
Chris Vance, Ben Horak, Ericka Dobson, Rebecca Cottrell, Dena Gates, Tommy Kasper
July 22, 2019
Great time car buying Steven Brown made the car buying experience much more relaxing and enjoyable. He helped me find just the right car that I was looking for. Would highl Steven Brown made the car buying experience much more relaxing and enjoyable. He helped me find just the right car that I was looking for. Would highly recommend asking for him to help you out. More
by Antonio Martinez
Employees Worked With
Steven Brown
July 19, 2019
Great service Super great service! Would highly recommend this dealership for oil service. Staff was very friendly and knowledgeable. Wait was not bad either. Fre Super great service! Would highly recommend this dealership for oil service. Staff was very friendly and knowledgeable. Wait was not bad either. Fresh coffee and doughnuts were great too. More
by michellewinckel
Employees Worked With
Dena Gates, Steven Brown, Tommy Kasper
July 18, 2019
Excellent Service Employees create a comfortable and professional work environment. Employees are extremely knowledgeable and helpful with all products available in sho Employees create a comfortable and professional work environment. Employees are extremely knowledgeable and helpful with all products available in shop. Would highly recommend service from Lejeune Honda. More
by adamscout35
Employees Worked With
Steven Brown
