Stevenson-Hendrick Honda Jacksonville

Financial Services My experience at Lejeune Honda was a great experience due to Patrick, the sales consultant. Patrick would be the person you would want to go to when i My experience at Lejeune Honda was a great experience due to Patrick, the sales consultant. Patrick would be the person you would want to go to when it comes to purchasing a vehicle. I purchased my new vehicle a few days ago and Lejeune Honda provided a learning experience that I would never forget when it comes to purchasing new vehicles. The sales consultants at Lejeune Honda are phenomenal, it’s just the financial manager (Clay Smith) that made my experience negative. I honestly wanted to return the vehicle and give someone else business, I wouldn’t mind going beyond my efforts to return the vehicle due to being promised a lower monthly payment and the financial manager (Clay Smith) interferes by increasing my monthly payment and instilling in my mind that “monthly payments are final” every time I came back to the dealership. I returned to remove the worthless warranties and coverages and I will admit I was extremely angry walking out the door due to being lied to and manipulated after being told I had to wait 3 weeks with a bank statement to remove the coverages. Called the bank and was told I didn't need a bank statement at all. I returned back to the dealership to do the cancellation and he almost let me leave without signing the document saying I agreed to the cancellation when he told me prior that I had to sign one document to do the cancellation. I’m only doing this for future car shoppers. More

New Car Outstanding Service from start to finish. I will recommend this Dealership to all my friends and family in need of a New are used vehicle. Outstanding Service from start to finish. I will recommend this Dealership to all my friends and family in need of a New are used vehicle. More

Excellent customer service Staff is super friendly and helpful. They explained everything to me in detail as to what was wrong with my vehicle. They fixed the problem and havent Staff is super friendly and helpful. They explained everything to me in detail as to what was wrong with my vehicle. They fixed the problem and havent had an issue since. More

Excellent customer service The staff is courteous and knowledgeable they take the time to explain in detail so that you understand what's going to be done and why. They also pro The staff is courteous and knowledgeable they take the time to explain in detail so that you understand what's going to be done and why. They also provide you a ride to work and deliver your car to you at your job. The best service ever from a car dealership. More

Excellent Customer Service All the staff we worked with were excellent, very friendly and patient and I would highly recommend this dealership to anyone looking for a new vehi All the staff we worked with were excellent, very friendly and patient and I would highly recommend this dealership to anyone looking for a new vehicle. More

I’ll keep coming back I wish I could remember people’s names, but that’s my weakest point. Everyone I came in contact with - from the gentleman who initially greeted me to I wish I could remember people’s names, but that’s my weakest point. Everyone I came in contact with - from the gentleman who initially greeted me to the gentleman who checked me out - was very nice and offered good advice when I asked for it b More

Exceptional Service! Always a pleasure coming to Lejeune Honda for service. Manager and team are extremely resourceful and professional. Prices may be somewhat cheaper els Always a pleasure coming to Lejeune Honda for service. Manager and team are extremely resourceful and professional. Prices may be somewhat cheaper elsewhere but the customer service here is bar none and keeps me coming back. I am extremely pleased every time. Thank you for the always taking care of your customers! More

good to go! I came in for regular maintenance on my used Honda (which I bought from this dealership) and was very satisfied! Keep up the good work, God Bless!!! I came in for regular maintenance on my used Honda (which I bought from this dealership) and was very satisfied! Keep up the good work, God Bless!!! More

Easy, fast, and recommended I've been taken care of, educated, and led me choose the right decision on my first car purchase. Mr. Brown kept me satisfied with my decision and wou I've been taken care of, educated, and led me choose the right decision on my first car purchase. Mr. Brown kept me satisfied with my decision and would recommend him to other customer. More