Stevenson-Hendrick Honda Jacksonville

Transparent service The person who helped me get my car serviced kept me in the loop and let me know about any issues promptly. Issues included a tire problem the mech fo The person who helped me get my car serviced kept me in the loop and let me know about any issues promptly. Issues included a tire problem the mech found but couldnt communicate with tommu. But Tommy let me know and had the issue fixed. He is also very diligent and forward when speaking to me More

Fast, fair, and honest! We were pleasantly surprised to find a great deal on our trade. The whole process only took about 2-3 hours and was haggle-free. There is a play space We were pleasantly surprised to find a great deal on our trade. The whole process only took about 2-3 hours and was haggle-free. There is a play space for the kids, and we were kept updated at every step. More

New Passport This dealership is great. I have purchased two vehicles from them within the past year, a 2018 Pilot and this week a 2019 Passport. My salesman was Ro This dealership is great. I have purchased two vehicles from them within the past year, a 2018 Pilot and this week a 2019 Passport. My salesman was Rob Crandall for both sales. He was a pleasure to work with. They made me an offer, I countered once and we both gave a little and the deal was done. I was out within an hour of arrival with my new car. More

Brake rotors Honda did an absolute amazing job. I called the same day after this storm needing serious work on my car. They took me in and we’re super helpful! Honda did an absolute amazing job. I called the same day after this storm needing serious work on my car. They took me in and we’re super helpful! More

Best car experience ever! Everyone at Lejeune Honda was so nice and professional. My salesman was Rob and when I didn't think I was going to get approved with the situation I h Everyone at Lejeune Honda was so nice and professional. My salesman was Rob and when I didn't think I was going to get approved with the situation I had going on, they were able to work some things out for me and get what I needed and in the price range I needed. We ran into some hiccups with my insurance company but regardless of that situation, both Rob and the dealership were very patient. I highly recommend this dealership! I've never felt so comfortable and not so rushed in trying to get a car as I have in the past with other dealerships. More

Satisfied The service we received was good, efficient and personable. I would recommend others to take their vehicle to Lejeune Honda when needed. Thank you for The service we received was good, efficient and personable. I would recommend others to take their vehicle to Lejeune Honda when needed. Thank you for the help. More

Professional Customer Service My rating for this service center is 5 stars because of their courteous behavior, professional service, and prices. I was greeted by the Service Agent My rating for this service center is 5 stars because of their courteous behavior, professional service, and prices. I was greeted by the Service Agent and took care of my concerns 100 percent. I did not doubt the quality of work that was being done on my car. I would definitely recommend this Service Center to friends. More

Time will Tell I took my 2018 Honda Civic to (another establishment) for an oil change and a state inspection. The mechanic detected a transmission fluid lead at a g I took my 2018 Honda Civic to (another establishment) for an oil change and a state inspection. The mechanic detected a transmission fluid lead at a gasket. The service rep. said I should take my car back to the Honda dealership and have it checked out since my car is still under warranty. The Honda Service Advisor was very nice and said he would get my car looked at as soon as possible. I left my car there and went home. Two and a hlf hours later. The Service Advisor called back to say my car was ready. While the Honda mechanic did see some transmission fluid around the gasket, he said it was normal seeping (crying). Honda is aware of this issue, but it is normal for new cars. He reassured me my car was perfectly safe to drive, and no damagge would result from this " crying." I am not comfortable with any type of transmission fluid leak, but I am putting my faith in Honda's service department..Time will tell if this was well-placed faith. More

Family Time People were friendly and helpful and actually worked to get me in and out as quickly as they could when they were already busy with a full schedule. People were friendly and helpful and actually worked to get me in and out as quickly as they could when they were already busy with a full schedule. More

sales took care of me and engaged with me about updates to my car offered me plenty of snacks and asked how my car has been handling took care of me and engaged with me about updates to my car offered me plenty of snacks and asked how my car has been handling More