
Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Honda Odyssey sliding door recall It was handled quickly and very well. The customer service was great and prompt with letting me know about the other issues found while fixing my vehi It was handled quickly and very well. The customer service was great and prompt with letting me know about the other issues found while fixing my vehicle. More
Good deal on truck. Not good service. Love my new truck and got a good deal but service needs work. Truck had a large scratch due to an accident from an earlier test drive. They fixed th Love my new truck and got a good deal but service needs work. Truck had a large scratch due to an accident from an earlier test drive. They fixed the door but the rental I got was disgusting and smelt like smoke. Truck was a bit dirty during test drive but was detailed before I picked it up. They told me it would be filled up when I picked it up but instead I drove the salesman to the gas pump so it could be filled up for me. Overall good deal but sloppy service and disgusting rental car. More
Best ever buying experience! During our on-line research, we narrowed down the preferred make, model, and color. We decided on the Honda Ridgeline, and drove 2 models (Sport & RT During our on-line research, we narrowed down the preferred make, model, and color. We decided on the Honda Ridgeline, and drove 2 models (Sport & RTL-T) in Wilmington. But we wanted to also see and drive the RTL-E model. Neither Wilmington, nor Myrtle Beach dealers had that model, but Lejeune Honda had one on the lot. We made an appointment via email with Brie, and drove to Jacksonville the following day. We were greeted by Mike, who had been expecting us, and introduced us to Trey. They had the vehicle all ready for the test drive, and did a good job highlighting the various features unique to that model. After our demo & drive, we were presented with the "deal" from Trey, and went to lunch to discuss it privately. An hour later we returned, and began the paperwork, which took less than an hour, There was no haggling, high pressure, or games. We considered the "deal" to be fair, and all the financing and insurance calls were handled quickly. We were driving it home about 90 minutes after lunch! It was worth the drive, and we would highly recommend the Lejeune Honda dealership and this sales team. More
Outstanding Experience I received outstanding service and help while traveling out of state from everyone in the service department at Lejeune Honda. This included providin I received outstanding service and help while traveling out of state from everyone in the service department at Lejeune Honda. This included providing me with a rental car to get back home to Ohio and back to Lejuene when my car was ready. More
Easy Buying! I recently helped my Dad pick out a new car. We pulled in and was greeted by Mike. He explained the many different SUV"s Honda has to offer. We wen I recently helped my Dad pick out a new car. We pulled in and was greeted by Mike. He explained the many different SUV"s Honda has to offer. We went for a test drive in a CRV. When we got back I suggested to my Dad we go grab a quick lunch and stop in at the Subaru dealership. Just wanted my Dad to not make a rush decision. We told Mike we would be back in a little bit. He said he would put the car out front and if we needed anything or had and questions to call him. He gave me his card and let us leave without hounding us into making a decision right then. I was surprised and quite honestly impressed. I had another dealership calling and texting me over and over that same day. It was very annoying. My Dad and I talked. We went to 2 other dealerships and we did return to buy the CRV. It was out front just like Mike said it would be. We took it for another quick test drive. Mike did not go with us. Again I was impressed. We came back and told him we were ready to talk numbers. Instead of dragging us inside as quick as he could he had Tray another salesman show us all the safty features and all the upgrades this car had. Very important to me. My Dad is 80 and still a very good driver. But the safty of my Mom and Dad in a car is super important. We went in Mike offered us something to drink and we began what is usually a long slow process of a price everyone agrees upon. Not in this case with Lejeune Honda. I had done my homework and knew what was a good price. In no time we were signing papers and Dad had a new car. Lejeune Honda and the entire staff was awesome!!!! My Dad really likes his new car. It was a great experience. Thanks Lejeune Honda!!!! More
It was great. Love my Honda Accord I would recommend this dealership to anyone. They were cheaper than anyone within 50 miles. Willing to do what they could to get the price right I would recommend this dealership to anyone. They were cheaper than anyone within 50 miles. Willing to do what they could to get the price right More
Top notch staff, they know what they’re doing! Ericaka took extra time to research our warranty, which saved us money. We might have just let it pass and been out the money. It was clear she kno Ericaka took extra time to research our warranty, which saved us money. We might have just let it pass and been out the money. It was clear she knows her job! Thanks Ericaka! More
Professional from start through finish. Greg was very knowledgeable and courteous. I explained what I was looking for and he found it. The entire. experience other the processing time was ex Greg was very knowledgeable and courteous. I explained what I was looking for and he found it. The entire. experience other the processing time was excellent. More
We enjoyed buying our CR-V Steve (Howdy) Brown and new salesman Keith Mack were helpful, knowledgeable, accomodating, and fun to work with. They were very flexible in adapting Steve (Howdy) Brown and new salesman Keith Mack were helpful, knowledgeable, accomodating, and fun to work with. They were very flexible in adapting to our buying style and we felt as if we had a good give and take, resulting in what we thought was a good price for the vehicle. We had a couple of questions about mechanical items and a service advisor was brought in to talk with us. Patrick was patient and thorough in taking us through the electronics set-ups before we left. After about 2 hours at Lejune Honda we drove away in our new CR-V and enjoyed the process. More
Regular service Outstanding service again. Never fail to impress with quality of timing and value. Highly recommend paying a visit and experience for yourself. I will Outstanding service again. Never fail to impress with quality of timing and value. Highly recommend paying a visit and experience for yourself. I will be back soon for additional service. More