
Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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A great experience. Lejuene Honda made the car buying experience very easy. There was no pressure to buy a vehicle and everyone within the organization was awesome. They Lejuene Honda made the car buying experience very easy. There was no pressure to buy a vehicle and everyone within the organization was awesome. They truly went the extra mile to obtain the vehicle we needed. More
Excellent Service Fast service and reasonably priced. Customer service was friendly and the coffee in the lounge was decent. I will always take my Civic there for servi Fast service and reasonably priced. Customer service was friendly and the coffee in the lounge was decent. I will always take my Civic there for service. More
Careful and concern for our truck by the service manager. Our purchase of the white SUV is the fifth Honda in 15 years. During a storm we had a breakdown and a second problem also. We placed 5,000.00 down and Our purchase of the white SUV is the fifth Honda in 15 years. During a storm we had a breakdown and a second problem also. We placed 5,000.00 down and our concern about mechanical failure will be considered in our next lease or purchase. Pat and Robin Rogers. More
TJ Ledbetter is awesome! I LUV the Service Department at Jacksonville Honda. TJ is always very helpful and professional. He answers all my questions and provides excellent c I LUV the Service Department at Jacksonville Honda. TJ is always very helpful and professional. He answers all my questions and provides excellent customer service. I recently purchased new tires, alignment and balance and was very pleased with the service. It was one-stop shopping for me as Honda was able to do the alignment and balance as well. TJ's name should be added to the employees list as he is an excellent Honda employee. More
Passport lease Trey was very knowledgeable about the Honda passport and the financing details. He never was pushy or rude, very nice to do business with. He listene Trey was very knowledgeable about the Honda passport and the financing details. He never was pushy or rude, very nice to do business with. He listened to our needs and made good suggestions. More
Got what I wanted! 2018 honda civic too low to ground for me. Wanted something else. Ron helped me get a 2019 Honda HRV. I love it. That was a really good day for me 2018 honda civic too low to ground for me. Wanted something else. Ron helped me get a 2019 Honda HRV. I love it. That was a really good day for me! More
Was great experience. Great people and very helpful with questions. Got all answered. Job was done as told and on time. Billing was good as expected. Great place. Great people and very helpful with questions. Got all answered. Job was done as told and on time. Billing was good as expected. Great place. More
Thanks again Lejuene Honda The Lejeune Honda Service Center continues to excel! From Erica at the Service Desk, and the Service Technicians who have helped maintain my Honda Ac The Lejeune Honda Service Center continues to excel! From Erica at the Service Desk, and the Service Technicians who have helped maintain my Honda Accord for the past 9 years, professionally identifying and resolving my concerns has helped me to reach 193000 miles with an expectation of reaching 300k a real opportunity. From timely communication, flexibility to address my schedule and outstanding professional service and follow through, Lejeune Honda is the place I tell my friends to take their vehicles. More
Very quick service and extremely helpful I took my car in for an electrical problem and to get my power steering fixed. I also ended up getting new tires and received a great deal on some ver I took my car in for an electrical problem and to get my power steering fixed. I also ended up getting new tires and received a great deal on some very nice tires. I dropped my car off and had picked it back up the same day, and it drives great now. Only problem I had was that they scratched one of my aftermarket wheels that I’ve had for 2 years and have never had a single scratch or anything on them until now. More
Oil change I am new to the area and have visited the service department twice. The first time it was recommended that I need new tires. I explained that when I c I am new to the area and have visited the service department twice. The first time it was recommended that I need new tires. I explained that when I could afford it, after such a big move, that I would. I returned for a 2nd oil change with no appointment. I was taken in immediately. The rep reviewed my previous notes about the tires and didn't try to pressure me into anything other than the service of which I brought my car in for. I appreciate that he took the time to review my records before offering more services. They were going to rotate my tires but didn't because they felt it wouldn't be fair to charge me for something that I would not benefit from due to the condition of my tires. More