
Stevenson-Hendrick Honda Jacksonville
Jacksonville, NC
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Friendly and knowledgeable. Never pushy. They give their recommendations and let you decide. Car can get in and done quickly. Clean waiting area. Customer service above and beyon Never pushy. They give their recommendations and let you decide. Car can get in and done quickly. Clean waiting area. Customer service above and beyond. More
Great experience We had a great experience looking at and purchasing our new family car. Staff was very helpful and knowledgeable and ready to meet our needs. We had a great experience looking at and purchasing our new family car. Staff was very helpful and knowledgeable and ready to meet our needs. More
Efficient in time in and out for second light repai in 1 mon Worked with me in my time/day schedule. Quick intake and repairs performed. Quickly with no other issues. Manager sat down and talked with me and oth Worked with me in my time/day schedule. Quick intake and repairs performed. Quickly with no other issues. Manager sat down and talked with me and other customers in the service waiting room. They seem interested in you as a person not just a ticket number More
It’s ok Staff was pretty generic, they did there job and that’s it. It didn’t really seem like they cared about me the customer to be completely honest. It wa Staff was pretty generic, they did there job and that’s it. It didn’t really seem like they cared about me the customer to be completely honest. It was more about closing the sale. I’ve been to other dealerships where they at lease offer water to the customer and their company before pitching sales to you. Once the purchase was complete, there was no Congratulation on your new car, or thank you basket or anything. But whatever, customer satisfaction isn’t a priority everywhere. More
Awesome experience purchasing Honda Odyssey! Rob C. provided us with a great experience purchasing our new Honda Odyssey. Rob was a straight-shooter who treated us with patience, kindness, and Rob C. provided us with a great experience purchasing our new Honda Odyssey. Rob was a straight-shooter who treated us with patience, kindness, and respect. He worked hard to earn our business by giving us the best deal around; we did extensive research and we walked away with the car and purchase price that made us smile. Based upon our experience with Rob, he really cares about his customers’ happiness and well-being. In other words, he values the individual rather than seeing someone who can pad his paycheck. We strongly recommend Rob C for your next Honda purchase! More
Great service service department was very quick to repair my car when it broke down. They provided a courtesy shuttle also that was greatly appreciated. All employe service department was very quick to repair my car when it broke down. They provided a courtesy shuttle also that was greatly appreciated. All employees were professional, friendly, and knowledgeable. More
Amazing service I went to other dealerships and they all were about selling to you. This dealership made me feel at home. They were all about me and my needs. I went to other dealerships and they all were about selling to you. This dealership made me feel at home. They were all about me and my needs. More
Great experience Friendly and polite staff would recommend to family and friends! Erika and Ron were awesome. Great conversation. Would for sure purchase again from Friendly and polite staff would recommend to family and friends! Erika and Ron were awesome. Great conversation. Would for sure purchase again from this location!! More
Thank you to Steve and Pat for helping my wife and I! Truly appreciate the hard work put in! Merry Christmas and happy holidays guys to Steve and Pat for helping my wife and I! Truly appreciate the hard work put in! Merry Christmas and happy holidays guys More
Excellent, professional, and easy Ron was very professional and did his absolute best to make sure I received a great deal. This being the second time ive purchased a vehicle from this Ron was very professional and did his absolute best to make sure I received a great deal. This being the second time ive purchased a vehicle from this dealership I can say I fully trust this dealership. More