Stevenson-Hendrick Honda Jacksonville

Excellent, Friendly Service Chris and Kadan are great reps for Ho da. They are extremely helpful in making decisions on suggested maintenance without being pushy. The service wa Chris and Kadan are great reps for Ho da. They are extremely helpful in making decisions on suggested maintenance without being pushy. The service was quick and efficient as well They always make you feel like they really care about you and your vehicle and are looking after your best interest. More

Fast and easy. Nathan was awesome we were in and out in a couple hours. Everyone else was knowledgeable and friendly and made my whole family feel welcome. Nathan was awesome we were in and out in a couple hours. Everyone else was knowledgeable and friendly and made my whole family feel welcome. More

Not accepted I purchased a vehicle at Hendricks Honda and during that transaction I was given 5 free oil changes. I usually would take it down to Wilmington for th I purchased a vehicle at Hendricks Honda and during that transaction I was given 5 free oil changes. I usually would take it down to Wilmington for that service because that was the only Hendricks around I knew of. I was driving to work and seen your dealership so I called to see if it was honored there. I was directed to your service department when I called and I explained the situation and I was told "YES". The person explained that they would scan my VIN and it would come up. I held your department to that and or if there was a problem I would be contacted. 280 dollars later, I was called about the trans service, and agreed, but not that the oil change was honored. I was given that news when I came to pick up my car. More

Honda Pilot purchase The sales staff was very courteous, helpful, and knowledgeable. buying a new car can be stressful, but Lejeune Honda’s team made it an overall pleasa The sales staff was very courteous, helpful, and knowledgeable. buying a new car can be stressful, but Lejeune Honda’s team made it an overall pleasant experience. I will recommend. More

Awesome experience! Tommy is always super helpful and gets me in and out quickly! The loaner was a huge benefit as well! Thank you again so much! Tommy is always super helpful and gets me in and out quickly! The loaner was a huge benefit as well! Thank you again so much! More

Fast, quality service I purchased my Civic from Lejeune Honda a little over two years ago and have consistently chosen them to do routine care and inspections on my car. Th I purchased my Civic from Lejeune Honda a little over two years ago and have consistently chosen them to do routine care and inspections on my car. The service is always very prompt and the employees are kind and friendly. More

Family friendly, efficient We bought our Odyssey from Lejeune Honda nearly 10 years ago. We've moved around a bit but are back in Jacksonville, NC and often use this location to We bought our Odyssey from Lejeune Honda nearly 10 years ago. We've moved around a bit but are back in Jacksonville, NC and often use this location to service our vehicle. I had to wait with 5 children which can be a challenge and can at times be a nuisance even in certain places. The staff was patient with me unloading a double stroller, bags full of snacks, and all the kids. They have tables and chairs the kids were able to eat at, as we were there fairly early in the morning as well. Once done with their snacks, we were able to go into the little kid zone nook which had toys and bean bag chairs and a little table and chairs as well. Waiting anywhere with kids can be stressful, but Lejeune Honda took care of us, welcomed us, greeted us patiently and never made us feel out of place. They took care of our vehicle needs in an efficient time frame and helped us on our way. We'll definitely be back. More

Quick and clean. I contacted TJ Ledbetter to get my car in for a battery replacement. He got me right in and out in under an hour. The tech was very quick, clean and p I contacted TJ Ledbetter to get my car in for a battery replacement. He got me right in and out in under an hour. The tech was very quick, clean and precise with the repair. The waiting room was comfy and the free refreshments were a nice touch. They will have my business again. Great dealership. More

A+ Quality and Service. Thank you Honda Lejeune! I bought my Honda new in Fayetteville and haven’t had any issues. I hit 100,000 miles and felt like my transmission was slipping. Of course everyone s I bought my Honda new in Fayetteville and haven’t had any issues. I hit 100,000 miles and felt like my transmission was slipping. Of course everyone said, “no way, it’s a Honda! It cannot be the transmission!” Turns out....the transmission was bad! Honda was extremely supportive and kept me informed multiple times daily regarding what was happening with my car. They ensured that I had a vehicle that was comparable (I have 4 small children), and went above and beyond from what I have ever seen from any other dealership. Tommy Kasper in the service department was wonderful! They never made me feel stupid or tried to oversell things. They were right on the money. I will definitely continue using this dealership for my Honda needs. More

Solid. To the point Steve brown helped me out. Strait to the point, all about helping the customer, in and out in 2 hours with what i wanted at a great price Steve brown helped me out. Strait to the point, all about helping the customer, in and out in 2 hours with what i wanted at a great price More