Stevenson-Hendrick Honda Jacksonville

Excellent service from Service Department I took my 2006 Lincoln Town Car to the dealership with a power steering problem. The Service Department was cordial, professional, and anxious to mak I took my 2006 Lincoln Town Car to the dealership with a power steering problem. The Service Department was cordial, professional, and anxious to make my experience comfortable and expedient. Within two hours, they had diagnosed and repaired the problem. The cost was much less than I had anticipated and I was very pleased with the services I received. This is not the first time this dealership has exceeded my expectations. More

Freaking Awesome One of the best an easiest buys I have ever done. Mr. Adamczyk was stright an to the point no run around, an I walked out of there WITH MY DREAM CAR! One of the best an easiest buys I have ever done. Mr. Adamczyk was stright an to the point no run around, an I walked out of there WITH MY DREAM CAR!!!!. Thanks Honda. ....(Ray) More

Very pleasant and stress free Nick let us look at the cars we were interested in. No high pressure sales tactics which was good for us, very insightful. It was a very pleasant exp Nick let us look at the cars we were interested in. No high pressure sales tactics which was good for us, very insightful. It was a very pleasant experience More

My first experience buying a used car You always hear stories about car salesman, how they are out to rip you off. Well I am here to tell you Joe Pilman at Lejune Honda really went over an You always hear stories about car salesman, how they are out to rip you off. Well I am here to tell you Joe Pilman at Lejune Honda really went over and beyond to get me in a car that same day. Joe also shopped around and got me the best car insurance rate. He was amazing, and I will send anyone I know in buying a new vehicle to go see Joe Pilam at Lejune Honda! Thanks Joe Pilman for helping me get into my new 2015 ford focus, I haven't been this happy in years! I appreciate all the staff at Lejune Honda for making my first experience in buying a car an awesome one. More

Awesome 5000 mile Servicing At Lejeune Honda all I had to do was drive into their service section, that's it. When I opened the door a prompt and friendly service advisor came wi At Lejeune Honda all I had to do was drive into their service section, that's it. When I opened the door a prompt and friendly service advisor came with clipboard in hand ready to help me with whatever his proud customer needed (luckily it was just a regular oil change and tire rotation). He jotted down my information in a jiffy. In less than 5 minutes my car was getting serviced. I was even offered complimentary snacks and drinks. All in all service was fast, easy and accurate. The team at Lejeune Honda Jacksonville is friendly and professional. Thank you. More

Service Our 2012 Honda CRV was due for maintenance. Robbie explained at length the service needed and future service as well. He really broke it down and ev Our 2012 Honda CRV was due for maintenance. Robbie explained at length the service needed and future service as well. He really broke it down and even drew a picture to better help me understand the need for the future maintenance to keep our Honda running in top condition. He and the other staff members are always pleasant and professional. Bill the shuttle driver typically shuttles me to work but he already had a customer ahead of me that needed to get home so another employee ( I wish I could remember his name) used his own vehicle to get me to work so I wouldn't be late. Awesome group of service people, I hope Honda appreciates everything they do each and everyday! More

Service We had our car serviced while traveling through the area. The staff were were very knowledgeable and friendly. I would recommend you stop by if you ar We had our car serviced while traveling through the area. The staff were were very knowledgeable and friendly. I would recommend you stop by if you are in the area. Thank you Heather for your wonderful service and friendly smile. More

Fit me right in I was dropping my wife's car off for a service appointment for the next day. I was planning on using their shuttle van for a ride home, then again th I was dropping my wife's car off for a service appointment for the next day. I was planning on using their shuttle van for a ride home, then again the following day when the work was done. They were able to get it right in for the service and in less than an hour I was driving home. I was thankful and impressed. More

Enjoyable Experience Everyone was very nice and efficient. We were in and out in about 2 hours. Not an all day task. It was a saturday, but they didn't mind staying a few Everyone was very nice and efficient. We were in and out in about 2 hours. Not an all day task. It was a saturday, but they didn't mind staying a few minutes past closing to get the deal done. More

Home on leave from Okinawa, Japan As an active duty Marine, the last thing you desire to deal with after being gone for 12 weeks to Okinawa, Japan is a car that will not start upon y As an active duty Marine, the last thing you desire to deal with after being gone for 12 weeks to Okinawa, Japan is a car that will not start upon your return home on leave; even after you attempt to jump start it. I experienced that this past Monday and Heather and Robbie could not have been more helpful over the past four days in getting my 2001 Honda Civic up and operational again. From replacing a dead battery that was still under warranty from Honda, to talking me through the process of checking fuses to diagnosis the problem, I was never made to feel as though I could not call and ask for assistance. Some service departments could have simply said to have my car towed in and they would evaluate the problem from there. Robbie took the time and effort to think about the customer (me) and not simply making money for the Company and wasting my time. He made suggestions to check certain things after my car battery was replaced and the car still would not start. If it was not for his patience and thoughtfulness, I could have been out $230.00+, not just the $8.00+ to replace the battery fuse. Lejeune Honda, you have my business forever or until I PCS again. I sincerely appreciate all of the Service Departments assistance in what was a really frustrating situation for me. Please pass on my sincere appreciation to both Heather and Robbie. A job well done. More