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Stevenson-Hendrick Honda Jacksonville

Jacksonville, NC

4.9
1,149 Reviews

2221 North Marine Boulevard

Jacksonville, NC

28546

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Showing 1,149 reviews

November 11, 2017

First time buyer! I had an amazing experience, I got the car I wanted. Great customer service!!! I will definitely recommend Lejeune Honda to friends and family! Very h More

by Amberh7466
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pheonte Dobson, Dave Christensen
Nov 19, 2017 -

Stevenson-Hendrick Honda Jacksonville responded

Your great feedback truly made our day, Amber. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Bill Bowen, General Manager, 910-346-4944

November 06, 2017

New Honda Accord Sport Love my new Honda Accord Sport! Rob was very nice and easy to work with and it didn’t take a long time to process the paperwork. More

by Candohair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Rob Crandall
Nov 19, 2017 -

Stevenson-Hendrick Honda Jacksonville responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Bill Bowen, General Manager, 910-346-4944

October 28, 2017

They were awesome They were very helpfull and on top of their game. Had everything ready and the deal was very smooth. They were very helpful and pleasent. More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Crandall, Kelly Roberts
Oct 30, 2017 -

Stevenson-Hendrick Honda Jacksonville responded

Thanks for the kudos, Ben! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Bill Bowen, General Manager, 910-346-4944

October 24, 2017

Very quick and very pleasant to work with I gave the rating because we went in there thinking no one would work with us. But Rob did. He told us what we needed to do. We did it he followed u More

by Camaro kid 2422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Crandall
Oct 24, 2017 -

Stevenson-Hendrick Honda Jacksonville responded

Thank you so much for taking the time to share your kind words about your experience at Lejeune Honda Cars! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Bill Bowen, General Manager, 910-346-4944

October 23, 2017

Honda civic coupe purchase Kelly Roberts and Rob Crandall were great dealers and I'm so in love with my new honda civic. They were friendly, kind, and really helped me find a ca More

by Gsorrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Crandall, Kelly Roberts
Oct 24, 2017 -

Stevenson-Hendrick Honda Jacksonville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Bill Bowen, General Manager, 910-346-4944

October 22, 2017

Excellent Sales Experience Very great service! I got a new car today and the staff were great listeners to what we wanted! Alex gave us excellent customer service! I would defin More

by kristengurganus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexios Panagiotidis
Oct 24, 2017 -

Stevenson-Hendrick Honda Jacksonville responded

Thank you for taking the time to write about your experience with us, Kristen! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happyAlex & the team were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Bill Bowen, General Manager, 910-346-4944

October 21, 2017

Bait and switch, don’t go here Last week we stopped by and asked to see a used odyssey van. The salesman said he had one in stock but that he just got it in and it wasn’t clean. It More

by tink0013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
Oct 24, 2017 -

Stevenson-Hendrick Honda Jacksonville responded

Thank you for taking the time to provide this feedback and I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Bill Bowen, General Manager, 910-346-4944

October 21, 2017

Great experience! The sales staff was very helpful and enjoyable to work with. We bought a beautiful Accord. They have become our go-to dealership here in Jacksonville. More

by NcAccord17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexios Panagiotidis
Oct 24, 2017 -

Stevenson-Hendrick Honda Jacksonville responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new Honda Accord! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Bill Bowen, General Manager, 910-346-4944

October 21, 2017

Great Experience Everyone we worked with at this dealership was personable and knowledgeable. They made sure I was getting what I needed as well as what I wanted. They More

by Abigail_Murray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexios Panagiotidis, Dave Christensen
Oct 24, 2017 -

Stevenson-Hendrick Honda Jacksonville responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team were helpful during your visit and that you love your Honda Civic! If you have any questions, please don't hesitate to reach out to us again. Sincerely, Bill Bowen, General Manager, 910-346-4944

October 19, 2017

BOUGHT A CAR !! I HAD EXCELLENT CUSTOMER SERVICE. EVERYONE WAS VERY PROFESSIONAL & HAD VERY GOOD KNOWLEDGE OF THE VEHICLES I WAS INTERESTED IN. I WILL RECOMMEND THIS More

by Havanese 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BILL BOWEN/GENREAL MANAGER, VERY PERSONABLE. JUSTIN CLARK/FINANCE MANAGER. EXCELLENT MAN, Richie Kolstad
Nov 02, 2017 -

Stevenson-Hendrick Honda Jacksonville responded

We cannot thank you enough for your wonderful review of Lejeune Honda Cars and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Bill Bowen, General Manager, 910-346-4944

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